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La Quinta Inn & Suites Nashville Franklin

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4207 Franklin Commons Ct, Franklin, TN 37064
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484 Reviews from our TripAdvisor Community

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Showing 483: English reviews
Adrian, Michigan
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have stayed at this motel twice both times for a week each. We love how clean it is and the staff are very friendly. Breakfast is good just a standard with no frills but it works for us. just about 20min or so from downtown nashville and super close to stores. The pool and hot tub are very refreshing... More 

Helpful?
Thank roaddawgs
Knoxville
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Our room was quiet despite the fact that the hotel was completely booked. There were lots of dogs there b/c of a dog show that weekend. We had our pug as well. We were on the third floor away from the elevator. Very quiet. The hotel could use some updating & there were a few things that I saw which... More 

Helpful?
Thank KRS916
Shelbyville, KY
Level Contributor
4 reviews
2 of 5 stars Reviewed 5 days ago NEW

This property is very open to pets. However, the cleanliness of this property is less than desirable. We have stayed in many pet friendly hotels in the past that have been much cleaner than this one. The rooms need to be updated and the inside of the property needs a complete overhaul. The staff here is very friendly and accommodating... More 

Review collected in partnership with La Quinta

Helpful?
Thank notagirlygirl
Delaware, Ohio
Level Contributor
8 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago via mobile

I tried to find a hotel in Murfreesboro starting 1.5 weeks ago and this was the best and closest choice I had. Every hotel was booked!! The front desk person when I checked in was lovely! I was third in line and when it was my turn, two additional people came from the back. They could have checked on her... More 

Helpful?
Thank Snowyday001
La_Quinta_GM1034, General Manager at La Quinta Inn & Suites Nashville Franklin, responded to this review

Thank you for staying with us and taking the time to let us know about your stay. I want to apologize for the issues you encountered while you were here. It looks like we really dropped the ball and should have done a much better job providing you with a clean room and common areas. I will use this as... More 

Chicago, Illinois
Level Contributor
92 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I was in the area to visit the Franklin Battlefield. The hotel was not far from the highway though it was tucked back there. It was clean and comfortable. The breakfast was just ok. The bad part was that either the washer or dryer started to smoke at 11:30 at night when I was there and the fire alarm went... More 

Helpful?
Thank TranzorZ1985
La_Quinta_GM1034, General Manager at La Quinta Inn & Suites Nashville Franklin, responded to this review

Having a fire alarm go off late at night sure is something that can interrupt an otherwise good stay. For that I want to apologize. Although it is still not clear as to what caused the issue, I will use this opportunity to make my employees more aware of the potential hazards in our guest laundry and have them patrol... More 

Fort Worth, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We often choose LaQuinta because of consistency. This motel was on the lower end of the LaQuinta scale. Room was not bad, but less clean than expected, maybe just showing wear. Breakfast service had no juice (we are not coffee drinkers). Machine was broken and no alternate was provided.

Review collected in partnership with La Quinta

Helpful?
1 Thank John M
La_Quinta_GM1034, General Manager at La Quinta Inn & Suites Nashville Franklin, responded to this review

Thank you for your response. I want to apologize that the juice machine was broken during your stay. It was one of those unforeseen things that you never expect. I will speak to my staff and have them form a backup plan in order to provide an alternative should a situation like this ever come up again. Thanks for your... More 

Albuquerque, New Mexico
2 reviews
1 of 5 stars Reviewed 2 weeks ago

The night manager was very nice, but the unpleasantness set in quickly. The room was noisy, both from the highway and being able to hear neighbors and people in the hallway. It was difficult to sleep because I could hear everything. The ceiling was stained, and some of the fixtures looked worn. It needs an update badly. Some of the... More 

Helpful?
Thank roberthoyx
La_Quinta_GM1034, General Manager at La Quinta Inn & Suites Nashville Franklin, responded to this review

Thank you for your response. Wow. Sounds like we really dropped the ball on your stay. I want to apologize for the issues you encountered, especially that you felt there were employees that were rude to you. I can assure you, I will address this with them. I will also use this as an opportunity to coach our housekeeping and... More 

Mattoon, Illinois, United States
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location for getting on/off I65 for travel thru Nadhville. It's south of all the traffic & stuff, so it's also quite. We stayed here on a trip to Panama City, FL. Nice & friendly staff. Allowed me to park my boat in safe place & as always, my dog was welcome.

Review collected in partnership with La Quinta

Helpful?
Thank Todd M
La_Quinta_GM1034, General Manager at La Quinta Inn & Suites Nashville Franklin, responded to this review

Thank you. I am so glad you had a wonderful stay and hope you will choose us again whenever traveling through the area. More 

Pike Road, AL, United States
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was my third stay at this hotel in 3 years. My experience with the staff has always been very good. However ownership and management attention to this hotel is either indifferent or incompetent. As in previous stays I have never seen the general manager at any time during my stays. Even when serious problems occurred during the first two... More 

Review collected in partnership with La Quinta

Helpful?
Thank John V
La_Quinta_GM1034, General Manager at La Quinta Inn & Suites Nashville Franklin, responded to this review

With a manager on duty 7 days a week, it is unfortunate that we haven't had an opportunity to meet. We do not have 24-7 management coverage, so perhaps it was just a timing issue that has kept us from running into each other. I am not sure when your previous 2 stays were when you encountered problems, but there... More 

Wisconsin, USA
Level Contributor
10 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

We stayed here one night on our way down to the Gulf Coast. Property is certainly aged but beds were really comfortable. It was also fairly quiet considering the place was full AND we had a 1st floor room near the pool. Room not the cleanest and furniture was aged, with very few outlets. Reception at check-in was nice and... More 

Helpful?
Thank sunut8
La_Quinta_GM1034, General Manager at La Quinta Inn & Suites Nashville Franklin, responded to this review

We strive to give the best customer service to every guest. It seems that we fell short during your stay, and I apologize for that. I have used your comments as an opportunity to review our service standards with staff. Your feedback is very much appreciated. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about La Quinta Inn & Suites Nashville Franklin

Address: 4207 Franklin Commons Ct, Franklin, TN 37064
Location: United States > Tennessee > Franklin
Price Range: $103 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Nashville Franklin 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
La Quinta Inn Nashville-Franklin Hotel Franklin
Franklin La Quinta
La Quinta Franklin
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