We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The receptionist when we arrived did her job but wasn't at all friendly. The room smelled damp. Not sure if it was the carpet or the A/C. Several times we went to the desk to find no one available. But the rooms seemed cleaned and...More
Booked this online and was not disappointed. Location was key factor.
Parking was ample, hotel appears to be recently renovated. Staff was helpful, room and amenities great. Breakfast buffet a real time saver.
The hotel smells terrible. The carpets are extremely dirty. The bed was horrible uncomfortable. I would not recommend this hotel to anyone. I will also never stay here again. There was rarely anyone at the front desk.More
Review collected in partnership with Country Inns & Suites By Carlson
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from CountryInnCOOL, Manager at Country Inn & Suites By Carlson, Cool SpringsResponded October 11, 2016
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We wish you found our beds more comfortable. We will review the conditions of your room with our housekeeping staff to ensure all...More
$109 - $202 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#6 Family Hotel in Franklin
#8 Business Hotel in Franklin
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with Carlson, Booking.com, Expedia, Travelocity, Hotels.com, TripOnline SA, Hotwire, Cheap Tickets, Cancelon and getaroom.com so you can book your Country Inn & Suites By Carlson, Cool Springs reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
United States >
Also Known As
Country Inn And Suites By Carlson, Cool Springs ,
Country Inn & Suites By Carlson, Cool Springs Hotel Franklin ,