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Country Inn & Suites by Radisson, Cool Springs, TN

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Traveler (72)
360
Panoramas (37)
Room & Suite (151)

About

Location
Cleanliness
Service
Value
Welcome to the Country Inn & Suites By Carlson, Cool Springs, TN, where guests are treated to thoughtful services like a well-equipped fitness center, a sparkling indoor pool and free high-speed Internet access. Situated just 20 minutes from Nashville off I-65, the hotel's location near Franklin, TN puts guests close to delightful attractions like Historic Downtown Franklin and Cool Springs Galleria Mall. The hotel's comfortable rooms and suites feature convenient items like a microwave and a refrigerator, and are sure to provide a relaxing, peaceful place to stay. After a restful night, venture down to the hotel's pleasant dining area to enjoy the complimentary, hot Be Our Guest Breakfast buffet-you'll feel as if you'd never left home.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Pool
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Quiet
HOTEL CLASS
Hotel links
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Hotel deals
694Reviews
6Q+A
71Room tips
Traveler rating
  • 320
  • 191
  • 97
  • 42
  • 44
Time of year
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Language
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  • English
Popular mentions
Decor is very outdated, breakfast foods are cold. bed was not comfortable. Maids knocked on door at 8am, the morning we were checking out. Would not refer friends to this hotel. Didn’t expect to pay upwards to 20% more in taxes. Adding approx 80.00 to our bill. Should be
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Review collected in partnership with Country Inns & Suites By Radisson
Response from CountryInnCOOL, Director of Sales at Country Inn & Suites by Radisson, Cool Springs, TN
Responded 1 week ago
Dear Happiness02704013642, We regret to hear you were not satisfied with the condition of the hotel during your stay and wish we impressed you more. We do serve a hot breakfast and regret if you encountered it cold. Also, we regret you were disturbed in any way by maid staff making their morning runs. We always want you stay as long as you like and encourage you to use your privacy sign so no one knocks. We are in the process of a complete transformation and hope you'll be back to enjoy it with us. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
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Hotel's Favorite
Very clean hotel for a good price on Priceline. Sits right next to the Galleria Mall and great restaurants. Super comfy bed and pillows. Staff was very nice. It has your typical morning breakfast stuff but I was only interested in the coffee. I will definitely stay here
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Hotel was in location near lot of shopping and food. Not exactly walkable though due to heavy traffic and no sidewalks. Pool was great for kids. Room was clean and no problems though little humid but I looked for mold and did not find any. Good place for stay and good value.
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Review collected in partnership with Country Inns & Suites By Radisson
We were greeted with a warm welcome from one of the chaps on reception. He was helpful in advising us with places to go and see, even drawing maps for us!! Very nice. Our bedroom was large and clean with an excellent shower. It just needs updating from the 1970s. The
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Response from CountryInnCOOL, Director of Sales at Country Inn & Suites by Radisson, Cool Springs, TN
Responded 1 week ago
Hello and thank you for writing your review. We are delighted you enjoyed the "chap" at your check in., He is a GEM! We appreciate your compliment regarding cleanliness and enjoying the shower. We renovated just a few years back and are doing a complete transformation now. We are exciting for these updates and hope you will be back to enjoy them. I regret breakfast was not satisfactory. We do serve on China and have paper products for you to enjoy your breakfast on. We look for another opportunity to earn your trust in the near future. Thank you again
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Room was $220 a night, 12 miles out of Nashville. Tiny pillows in room, no place to set out more than 1 suitcase, water pressure blasted you, not adjustable, and the breakfast bar and coffee were not kept filled, very little to eat.
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Review collected in partnership with Country Inns & Suites By Radisson
Response from CountryInnCOOL, Director of Sales at Country Inn & Suites by Radisson, Cool Springs, TN
Responded 1 week ago
Dear Wander55394401774, We apologize you were not satisfied with the condition of the room amenities and breakfast as well. We are experiencing a busy season and know it will require us to fine tune operations so as to stay on top of things better. We want you to know we are in the middle of a complete transformation and are doing exciting updates daily. Additionally, we appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. We certainly look for another opportunity to earn your trust in the near future. Thank you again
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Previous
What time is check in and check out?
3pm check in, noon check out
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Is it pet friendly?
We do not accept pets except service animals. thank you
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What are the pool hours?
7am to midnight
1 vote
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Is there a hot tub in the pool area?
Unfortunately, no. There isn't.
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Is this a pet-friendly hotel?
Hello, Thank you for your pet inquiry. We do love pets but we are a pet free and smoke free facility. Thank you for your interest!
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"Tip to travelers? Don’t stay here!"
"Ask for a room on the side not near the Harley Dealership"
"Clean, good showers, quiet. What we expect at Country Inn."
"try not to be on the side with the Harley dealership"
"Find a different hotel and choose a nice room there..."
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PRICE RANGE
$101 - $292 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
country inn & suites by carlson, cool springs hotel franklincountry inn and suites by carlson, cool springscountry inn franklincountry inn cool springsfranklin country inn
LOCATION
United StatesTennesseeFranklin
NUMBER OF ROOMS
64
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