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Country Inn & Suites By Carlson, Cool Springs

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Country Inn & Suites By Carlson, Cool Springs
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462 Reviews from our TripAdvisor Community

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Showing 462: English reviews
Inverness, Illinois
Level Contributor
257 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Well situated for shopping, historic district, highway and Nashville. Easy check in. Gave us requested room location. Quiet, clean. Bed and pillows comfortable. Typical breakfast fare. Seating area too small and not kept up.

Helpful?
Thank TwoGrays
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review

We are delighted yo stayed with us and are delighted you had such an enjoyable stay taking in all the Franklin and Nashville has to offer. We think we have a great location and are glad you do too. We are always happy to give you a room suitable to your needs in the location you prefer and are so... More 

Fort Walton Beach, Florida
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here while traveling through to FL. Check-in was quick and easy, and the desk attendant was friendly. It's a nice, quiet area. The Harley shop is next door but I didn't hear any bikes. The pool was great for my kids to burn some energy after a nine-hour-drive. I believe the pool hours were 9-midnight. We ate dinner... More 

Helpful?
Thank Shannon B
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review

This is such a great review to read and were delighted you enjoyed our friendly staff and great location. We are so happy your children enjoyed our pool area. Those kiddos appreciate that after a long drive. We hope you'll stop and stay with us again soon. Thank you! More 

1 review
5 of 5 stars Reviewed 4 weeks ago

We were looking for a place that allowed us to get out of town. All of the places downtown or near downtown Nashville were outrageous in price. We were very excited to find this hotel near the Cool Springs Galleria. We knew there would be good places to eat and shop. The price we paid for a Sunday night was... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank michaelwL3699MW
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review

We are delighted you stayed with us and we appreciate your great review. Nashville can be expensive as it is truly a great travel destination with all its entertainment and the new Music City Center. It is certainly a thriving city. We are thrilled to provide you with an excellent stay in our great location and we are always willing... More 

Atchison, Kansas
Level Contributor
74 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 21, 2016

A nice, clean, and comfortable nights stay. Two nights on bushiness, staff was pleasant, and it is in a nice part of town. Close to the mall, and to the Harley Davidson shop. Breakfast was included too.

Helpful?
Thank MotorBikeDude73
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review

We are delighted you stayed with us on business and had a pleasant stay. We appreciate your kind comments regarding our great staff and are thrilled our location and breakfast was a plus for you. We certainly look forward to seeing you again soon. More 

Dunedin, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 18, 2016

Convenient to Cool Springs, with clean rooms, an indoor pool & decent amenities, it is a pleasant place to stay. Anson and other staff were very accommodating. The breakfast buffest was good, but parking is limited.

Helpful?
Thank Sandcombers
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review

We are delighted to read your great review and are truly delighted to hear back that you loved your clean room and yummy breakfast and our newly renovated pool area. We agree, Anson is a gem and we will pass on your kind sentiments. We look forward to seeing you for a return stay. Thank you! More 

1 review
4 of 5 stars Reviewed July 16, 2016

We had a good stay and found the staff to be very cordial. The bathrooms need an update but the room was nice. The faucets in the bath were old and hard to operate. The room was clean and comfortable.

Helpful?
Thank Terry N
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review

We are delighted to read your great review and truly appreciate your kind comments regarding our great staff, and overall cleanliness. We are checking into the concerns you shared and appreciate you taking the time to write this helpful review. Thank you! More 

Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed July 12, 2016

Stayed here after a long drive into town! Pretty nice hotel, room was decent and newer. However, the customer service that we received upon check-in was less than optimal. After a long drive, this was not what we expected or deserved. The niceness of the hotel and room helped us get over this and we did get a good night's... More 

Helpful?
1 Thank LeahBia1125
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review

Thank you for staying with us and telling us about your experience. We're delighted to read you enjoyed your stay and regret any negative interaction at check in. That is your first impression and we will take the necessary steps to ensure all staff is up to our Country Inn standards. We will work harder with staff to make sure... More 

Nashville, United States
1 review
5 of 5 stars Reviewed July 11, 2016

Very clean rooms and across street from a nice bar / restaurant. Very close to a Mall, Interstate Highway, and many restaurants. Have been staying here for years and will continue to stay here. Good Value.

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank David F
CountryInnCOOL, Director of Sales at Country Inn & Suites By Carlson, Cool Springs, responded to this review

Hello and thank you for this review. Sounds like you had a great meal at Jonathan's. We LOVE them, it's like having our very own restaurant. We are honored you have been staying for years and look forward to many more to come. We appreciate you!! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Country Inn & Suites By Carlson, Cool Springs, TN, where guests are treated to thoughtful services like a well-equipped fitness center, a sparkling indoor pool and free high-speed Internet access. Situated just 20 minutes from Nashville off I-65, the hotel's location near Franklin, TN puts guests close to delightful attractions like Historic Downtown Franklin and Cool Springs Galleria Mall. The hotel's comfortable rooms and suites feature convenient items like a microwave and a refrigerator, and are sure to provide a relaxing, peaceful place to stay. After a restful night, venture down to the hotel's pleasant dining area to enjoy the complimentary, hot Be Our Guest Breakfast buffet-you'll feel as if you'd never left home. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Cool Springs

Address: 7120 S Springs Dr, Franklin, TN 37067-1615
Location: United States > Tennessee > Franklin
Price Range: $118 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Cool Springs 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Country Inn And Suites By Carlson, Cool Springs
Country Inn & Suites By Carlson, Cool Springs Hotel Franklin
Country Inn Franklin
Country Inn Cool Springs
Franklin Country Inn
Hotel Style:
#6 Family Hotel in Franklin
#8 Business Hotel in Franklin
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