We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Embassy Suites by Hilton Nashville South/Cool Springs

Is this your business?
Save
Traveler (89)
Room & Suite (57)
Dining (4)
You may also like:
See all
Nearby
Overview
  • Excellent50%
  • Very good25%
  • Average13%
  • Poor8%
  • Terrible4%
Travelers talk about
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Embassy Suites by Hilton Nashville South/Cool Springs
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Embassy Suites by Hilton Nashville South/Cool Springs
Special Offer: Double Points, Every Stay
Hotel deals
You may also like:
See all
Nearby
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
Jun 3Jun 4
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from $151.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Franklin hotels with availability
{"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_POST_BOOKING_LOGIN_US","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","MOB_BOOKING_EMAIL_AGREE_HIDE","CHILDREN_SEARCH","IB_EXPRESS_BOOK","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_REVIEW_BOOKING_BUTTON","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_KIPLINGER_AWARD","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "a79c3b6505eb4656b4b99b8b6e85b502", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":224332,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78336534],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":6,"year":2018},"checkout":{"day":4,"month":6,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":151,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"a79c3b6505eb4656b4b99b8b6e85b502","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":165,"lowestMetaPrice":151,"additionalPartner":false,"highestMetaPriceDisplay":165,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":165,"lowestMetaPrice":151,"highestMetaPriceDisplay":165,"hotelName":"Embassy Suites by Hilton Nashville South/Cool Springs","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImE3OWMzYjY1MDVlYjQ2NTZiNGI5OWI4YjZlODViNTAyIiwiQUlLIjoiNmMyNjNhMDY2YTQ3NDJjMDkwMDlhMzI5M2MwZGQwNWYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "06/03/2018", "checkOut": "06/04/2018", "lowestPrice": "$151", "hasDates": true, "hacComplete": false, "contentIdMappings": {"78336534":"PricelineIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","moduleList":["handlers","tracking"],"template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","moduleList":[],"template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,086)
Filter reviews
1,084 results
Traveler rating
518
274
150
94
48
Traveler type
Time of year
LanguageEnglish
518
274
150
94
48
Show reviews that mention
All reviewsomelet stationthe manager's receptionmade to order omeletshappy hourbusiness tripcomplimentary breakfastnice staybreakfast barwafflesindoor poolfranklin areaatriumnashvillevaletsaunaconferenceinterstate
FilterEnglish
Updating list...
1 - 5 of 1,084 reviews
Reviewed 2 days ago

We have stayed at Embassy Suites many times in the past. We stopped staying at the one near Nashville airport as they greatly declined in cleanliness, service attitude and other important things. In the past we have enjoyed Embassy Suites Cool Springs, but this trip...More

Review collected in partnership with Embassy Suites Hotels
Thank aaronsU1402CJ
Response from Kyle L, Manager at Embassy Suites by Hilton Nashville South/Cool SpringsResponded 2 days ago

Thank you for taking a moment to share with our hotel about your experience during your stay. I am terribly sorry that you were unhappy about the cleanliness of your room and the lack of accommodation during your stay. That is not the impression our...More

Hotel's Favorite
Reviewed 4 weeks ago via mobile

I can not articulate just how compassionate and kind the staff are at this Embassy. I have stayed here regularly for the last year, and every single time I have received stellar customer service from the front desk team. Last night, I was supposed to...More

Thank TheLittlestCooper
Response from Kyle L, Front Office Manager at Embassy Suites by Hilton Nashville South/Cool SpringsResponded 2 weeks ago

Good Evening, I am so pleased to hear that you enjoyed your stay at our hotel. We want all of our guests to have a home away from home experience while staying at our hotel. We appreciate you kind words regarding Trey, and we will...More

Reviewed 5 days ago

Hotel was okay, nothing special. Breakdfast food was okay. Did not get made to order eggs as cook was too busy talking to everyone on everything but Breakfaset and took too long to cook. Manager's Reception had only4 items and ran out within the 1st...More

Review collected in partnership with Embassy Suites Hotels
Thank travler132018
Response from Kyle L, Manager at Embassy Suites by Hilton Nashville South/Cool SpringsResponded 3 days ago

Thank you for taking the time to share your experience regarding your stay at our hotel. I apologize to hear that you were unhappy about your overall stay at our hotel. That is not the impression our hotel wants to leave. We want our guests...More

Reviewed 1 week ago via mobile

My reservation was wrong and at check in the hostess was not nice about it. I was able to email her my confirmation. I got the room type I wanted but lost my upgrade and even though I had requested late check out and was...More

Thank Jamie P
Response from Kyle L, Manager at Embassy Suites by Hilton Nashville South/Cool SpringsResponded 1 week ago

Thank you for taking a moment to share with our hotel about your experience during your stay. I am terribly sorry that you were unhappy about your check-in experience and the lack of accommodation during your stay. That is not the impression our hotel wants...More

Reviewed 1 week ago

Enjoyed our stay. Clean rooms, kind and helpful staff, evening reception was nice and breakfast was wonderful. We are planning on staying again soon. Only a few minutes from downtown and right off of the interstate.

Review collected in partnership with Embassy Suites Hotels
Thank msyboo
Response from Kyle L, Front Office Manager at Embassy Suites by Hilton Nashville South/Cool SpringsResponded 1 week ago

Thank you for your review. We appreciate your nice words about our staff and are glad that you had a wonderful stay. We hope to see you again soon!

View more reviews
Most Booked Properties in Franklin
See allSee all
About
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Breakfast included
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Center with Internet Access
Room Service
Breakfast included
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
$170 - $302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Franklin
#5 Business Hotel in Franklin
#8 Family Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$170 - $302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Franklin
#5 Business Hotel in Franklin
#8 Family Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (89)
Room & Suite (57)
Dining (4)
Pool & Beach (4)
Business Center & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
Julie_and_kids
February 27, 2017|
AnswerShow all 4 answers
Response from Brian S | Property representative |
The hotel shuttle will gladly take you around town. There is a five mile radius but fortunately that does cover most of the Franklin area. There is also an abundance of UBER drivers around if you do want to venture outside... More
1
Vote
jazzbird925
February 21, 2017|
AnswerShow all 3 answers
Response from Brian S | Property representative |
Good morning, Homestead Manor is a beautiful venue for a wedding. Unfortunately, our hotel shuttle only goes in a five mile radius. We do not make airport trips either I'm sorry to say. My recomendation to you though would... More
1
Vote
Nat634
November 14, 2016|
AnswerShow all 2 answers
Response from Brian S | Property representative |
Please call me at the hotel 615-515-5151 and ask for the General Manager and we can discuss this. Thank you!
1
Vote
Room Tips
"Stay away from elevators for less noise. Corner rooms are slightly larger."
Read review
"If you have kids just always stay at Embassy, period. The premium floors and goodies are awesome."
Read review
"corner room; room with a bed room living room and bathroom; orrr the suit with the conference room that room..."
Read review
"Unless you're a sound sleeper, ask for a room that doesn't face the highway."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing