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Embassy Suites by Hilton Nashville South/Cool Springs

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Embassy Suites by Hilton Nashville South\/Cool Springs
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780 Reviews from our TripAdvisor Community

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Showing 778: English reviews
Cleveland, Tennessee
1 review
4 of 5 stars Reviewed yesterday NEW

Overall a nice hotel. Our room was ready and waiting for us early. Our room was spacious and inviting. The price was higher, but what you would expect from an Embassy. The location was beautiful, but in a business park, of course. Recommended.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank arae19792016
A TripAdvisor Member
4 of 5 stars Reviewed yesterday NEW via mobile

Just what you expect from an Embassy Suites. Good location off exit 68A. Near all the activity in the Franklin area. Marriott located across the street if more of a Marriott person. Noce small conference soace as well if needed.

Helpful?
Thank A TripAdvisor Member
GB
1 review
5 of 5 stars Reviewed 3 days ago NEW

We were extremely happy with our stay at Embassy Suites. The rooms are beautiful. The beds were extremely comfortable and the climate control worked very well. The evening reception was very nice and the breakfast was excellent. It was made to order and the cooks were very good and also friendly. Would defiantly use this hotel again.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank cas705
Brian S, General Manager at Embassy Suites by Hilton Nashville South/Cool Springs, responded to this review

cas705- Thank you so much for the great review. I am so happy to hear that you thouroghly enjoyed all aspects of your stay with us. I will be sure to pass your comments on to the team. We look forward to welcoming you back on your next stay with us! More 

Tennessee
Level Contributor
85 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stay at this hotel for an annual seminar. I enjoy the location and the hotel facilities. This hotel is due for a makeover, but it is clean and the beds and linens very comfortable. The HHonors floor no longer requires a key card so you can use your digital key on your smartphone to do most everything.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Mark L
Brian S, General Manager at Embassy Suites by Hilton Nashville South/Cool Springs, responded to this review

Mark L- Thank you for the great review. I am pleased to hear that you enjoy the hotel and all of our facilities. I will be sure to pass along your nice comments to the team. Thanks again and we look forward to welcoming you back on your next stay with us. More 

Level Contributor
71 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a pretty typical Embassy Suites property - getting a little dated, but overall a nice place to stay. There is a lot of traffic on the weekends with various teams and families visiting. Even staying on the Hilton Honors floor (8th), there was a lot of noise from kids running in the hallways and from the atrium below.... More 

Helpful?
Thank gottafly2stsomewhere
Brian S, General Manager at Embassy Suites by Hilton Nashville South/Cool Springs, responded to this review

gottafly2stsomewhere- Thank you for your review. I am glad you enjoyed your stay with us. I was particularly pleased to read your comments about our complimentary cooked to order breakfast. I will share your comments with the team and see how we can improve our guest experience while on property. Thank you again and we look forward to welcoming you... More 

frankfort, United States
1 review
5 of 5 stars Reviewed 1 week ago

I enjoy this hotel. I've been there twice and I Felt safe as a woman traveling alone. Rooms are comfortable and roomy. The personnel is helpful. Always enjoy the shuttle drivers. I have and will continue to refer people to your property.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Johanne J
Brian S, General Manager at Embassy Suites by Hilton Nashville South/Cool Springs, responded to this review

Johanne J- Thank you very much for the review. I am happy to hear that you are enjoying your stays here at our property. I will be happy to share your comments with the team and we will continue to work hard to make sure that you and all of our guests have a great stay with us. We look... More 

Birmingham, Alabama
1 review
5 of 5 stars Reviewed 2 weeks ago

Great location and friendly staff. The location is great and rooms are very spacious. We had a very easy check in and check out. The managers special and breakfast were also good. Because of the living area separated from the sleeping area, the bedroom was very quiet.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank judithth2016
Brian S, General Manager at Embassy Suites by Hilton Nashville South/Cool Springs, responded to this review

judithth2016- Thank you so much for your great review. I am very pleased to see that you enjoyed your stay with us.I will be sure to pass along your comments to the team and we look forward to greeting you the next time you are in town. More 

Georgetown, Tennessee
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is our 4th year to choose this hotel for an annual convention held at another hotel. We love Hampton Inn and Embassy Suites and usually stay in them when we travel. The breakfast is one of the great treats that we truly enjoy. thank you Embassy suites.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank richleeb
Brian S, General Manager at Embassy Suites by Hilton Nashville South/Cool Springs, responded to this review

richleeb- Thank you very much for your great review! I am happy that you choose our hotel and that you truly enjoy our complimentary cooked to order breakfast. It is a pleasure for us to serve you and be your home away from home. I will share your comments with the team and we really look forward to welcoming you... More 

Southampton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

First impression of this hotel was amazing. Quality of service and food is excellent. All the management and staff deserve full credit for making our stay memorable We will certainly go back to this hotel if we are in Nashville. We will also recommend to friends and family. It is a great wedding venue as well

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Rajnikant T
Brian S, General Manager at Embassy Suites by Hilton Nashville South/Cool Springs, responded to this review

Rajnikant T- Thank you so much for your great review of the property. I am so happy to see that you really enjoyed yourselves and everything went smoothly. I will be sure to pass along your great comments to the whole team and we look forward to having you back at our hotel on your next visit! More 

Knoxville, Tennessee
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this Embassy Suites for a week long conference. The breakfast buffet each day was plentiful, but having the opportunity for made-for-me omelettes or pancakes was fantastic. The meeting facilities are great and quite convenient.

Helpful?
Thank Empoweradmin
Brian S, General Manager at Embassy Suites by Hilton Nashville South/Cool Springs, responded to this review

Empoweradmin- Thank you for your review. I am happy to see that you enjoyed your stay here at the hotel. It is nice to read that you took full advantage of our great, complimentary cooked to order breakfast and I will share your comments with the team. Thank you again and we look forward to welcoming you back on property... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Breakfast
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Nashville - South/Cool Springs is only a short drive from the Nashville International Airport, downtown attractions of Music City and local area businesses. Explore Franklin, Tennessee's Historic downtown area, Civil War sites or shop at the Cool Springs Galleria mall. Book your stay now and enjoy our indoor pool, fitness center, on-site restaurant as well as other amenities. ... more   less 

Additional Information about Embassy Suites by Hilton Nashville South/Cool Springs

Address: 820 Crescent Centre Dr, Franklin, TN 37067-6218
Location: United States > Tennessee > Franklin
Price Range: $169 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Nashville South/Cool Springs 3.5*
Number of rooms: 250
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Hotels.com, Hotwire, Expedia, Booking.com, Odigeo, Travelocity, TripOnline SA and Priceline so you can book your Embassy Suites by Hilton Nashville South/Cool Springs reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Nashville South/Cool Springs Hotel Franklin
Embassy Suites Cool Springs
Embassy Suites Franklin
Franklin Embassy Suites
Hotel Style:
#5 Romantic Hotel in Franklin
#5 Business Hotel in Franklin
#8 Family Hotel in Franklin
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