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Hilton Garden Inn Nashville Franklin / Cool Spring

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Hilton Garden Inn Nashville Franklin \/ Cool Spring
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629 Reviews from our TripAdvisor Community

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Showing 627: English reviews
Pocahontas, Tennessee
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This hilton is located in a nicer area. Restaurants all around. Publix nearby. Hotel seems safe. Nice decorative touches in lobby. We had a king room. Bed and room clean. Bed very comfy. Kureg coffee maker in room with extra star bucks available in lobby for room coffee maker. Only problem we saw was exhaust fan in our bathroom did... More 

Helpful?
Thank jewels299
Chelsea E, Manager at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

Thank you for your review jewels299! We love our location as well and always stay stocked up on coffee for our guests :) I will definitely share your concerns with our housekeeping staff as well. Please come back and see us again soon. Sincerely, Chelsea C. Sales Manager More 

Indianapolis
Level Contributor
241 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I recently stayed at the Hilton Garden Inn in Franklin for 2 nights. The hotel is a newer hotel. We found the staff to be very friendly. Our room was very clean and well stocked. The only issue we had was there were never towels in the pool area. We always had to go to the front... More 

Helpful?
Thank aorton
Chelsea E, Manager at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

Thanks for your review aorton! That was definitely a very busy weekend for us but we learn from each review :) We promise to exceed your expectations next time you visit us. Sincerely, Chelsea C. Sales Manager More 

Memphis, Tennessee
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel was spotless from the lobby to the guestrooms. Staff was very friendly and helpful. They had a list of local restaurants which was great. Rooms smelled fresh and were very clean and in great condition.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mackinawkid
Chelsea E, Manager at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

Reviews like this make our days Mackinawkid :) Thanks so much and please visit us again soon! Sincerely, Chelsea C. Sales Manager More 

Grapevine, Texas
Level Contributor
59 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is a good place to stay. It is close to a ton of restaurants and shopping. Staff is nice. Rooms are quiet. As a Hilton Diamond member I would recommend staying here. It's is roughly 30 minutes from the airport (without traffic). Closer to an hour+ with traffic.

Helpful?
Thank Chris3605
Chelsea E, Manager at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

Thanks for this sweet review Chris3605! We love our location as well and I will be sure to share this with our staff as well. Cannot wait to welcome you back in the future :) Sincerely, Chelsea C. Sales Manager More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago via mobile

Awesome!! If you don't mind being on the outskirts of Nashville you won't be disappointed. It still smelled new when you walked in the front door. The room was very spacious and clean with a sofa bed and fully equipped kitchenette. Six girls shared a room during CMA Fest and we had plenty of room. The breakfast buffet in the... More 

Helpful?
Thank A TripAdvisor Member
Chelsea E, Manager at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

So glad you enjoyed your stay here and our breakfast :) Please visit us again next year for CMA fest. Sincerely, Chelsea C. Sales Manager More 

Charlotte, North Carolina
Level Contributor
45 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've stayed at a lot of Garden Inns and this location ranks as about average of those I've been to. All areas and the room seemed clean and well kept. It's near Franklin for those coming for the area, and near a very nice mall for shopping. One mark against this location, however, is there policy of limited hours for... More 

Helpful?
Thank Jon&Kathy
Merrily B, General Manager at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

Hi Jon&Kathy! Thank you for taking the time to write a review on tripadvisor; we appreciate the feedback! I wanted to reach out to let you know that our fitness center is 24 hours; it never closes. We do have a motion sensor on the lighting to conserve energy, so if no one had been in there for a while... More 

Lexington ky
1 review
5 of 5 stars Reviewed 3 weeks ago

I was kindly greeted by staff every time I entered the hotel. The check in process was easy and pleasant. Room was clean except for some old stains on carpet. Wi-fi acted weird, but then again I'm not techy. Great location. Breakfast is decent. Would like more selection for breakfast, but did love the banana and cinnamon cake. Would also... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank miraroxanneb
Chelsea E, Manager at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

So glad you enjoyed your stay here miraroxanneb! We are updating our floors soon in the guest rooms so please visit us again soon :) Sincerely, Chelsea C. Sales Manager More 

Herndon, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Convenient location just off the I-65 and nearby Cool Springs and all it has to offer. The Puffy Muffin is down the street and has a great lunch. Hotel has a nice coffee service in the hotel lobby along with breakfast.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank ThompsonVAtraveler
Chelsea E, Manager at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

Thanks for your review ThompsonVAtraveler! The Puffy Muffin is definitely a local favorite-great choice :) Sincerely, Chelsea C. Sales Manager More 

Madison, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

This property was very clean with a friendly staff. The property lived up to our expectations of the Hilton brand. The location had nice amenities along with many dining and shopping options within walking distance or a less than 5 min drive.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Brian G
Chelsea E, Manager at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

Thanks for the outstanding review Brian G! Can't wait to welcome you back to the property in the near future. Sincerely, Chelsea C. Sales Manager More 

Houston, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

For the past several months, I have booked this hotel for at least 9 nights per month. The staff are very friendly. The Chef has a great menu and the restaurant service is excellent. Rooms and beds are very comfortable. The pool and exercise area are located on the first floor. There are several restaurants and pharmacies located in walking... More 

Helpful?
Thank Sunrise207
Chelsea E, Manager at Hilton Garden Inn Nashville Franklin / Cool Spring, responded to this review

Love seeing reviews like this Sunrise207 :) So glad we are able to be a home away from home for you and can't wait to welcome you back! Sincerely, Chelsea C. Sales Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy one of Franklin Cool Springs finest - Hilton Garden Inn Nashville/Franklin Cool Springs - always a favorite of the corporate traveler, or family vacationer. Offering convenient access to the legendary musical landmarks of Nashville, as well as an abundance of Civil War history, exceptional dining and the finest shopping at Cool Springs Galleria. Now offering PURE hypo-allergic rooms. Everything Right where you need it. ... more   less 

Additional Information about Hilton Garden Inn Nashville Franklin / Cool Spring

Address: 9150 Carothers Pkwy, Franklin, TN 37067-6300
Location: United States > Tennessee > Franklin
Price Range: $147 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Nashville Franklin / Cool Spring 3*
Number of rooms: 131
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Expedia, Booking.com, Hotels.com, Priceline, Hotwire, Orbitz, Odigeo and Travelocity so you can book your Hilton Garden Inn Nashville Franklin / Cool Spring reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Nashville Franklin / Cool Spring Hotel Franklin
Hotel Style:
#1 Green Hotel in Franklin
#2 Family Hotel in Franklin
#3 Romantic Hotel in Franklin
#3 Business Hotel in Franklin
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