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Residence Inn by Marriott Franklin Cool Springs

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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Residence Inn by Marriott Franklin Cool Springs
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362 Reviews from our TripAdvisor Community

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Showing 358: English reviews
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Centerburg, Ohio
Reviewed 1 week ago via mobile

Great guy at the front desk. Second time staying at this location, both for 3 day spurts. Stay here, great rooms and easy to get out and in Nashville. Very nice little kitchenette that came in handy for our stay.

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Helpful?
Thank jmoore135
AbbeySales, Sales Manager at Residence Inn by Marriott Franklin Cool Springs, responded to this review

Dear jmoore135, Thank you for your review of the Residence Inn by Marriott Franklin Cool Springs! We are glad to hear that you enjoyed your room and the full kitchen in the room. Thanks for staying with us and we hope to see you again on your next trip to Franklin! Best Regards, Abbey

Dayton, Ohio
Reviewed 1 week ago via mobile

Lovely hotel. High quality. Friendly staff. The only thing that would maki it perfect is a walk in shower instead of tub. Bathroom us good otherwise. Clean but you can tell things are wiped down not scrubbed.

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Helpful?
Thank tw1956
AbbeySales, Sales Manager at Residence Inn by Marriott Franklin Cool Springs, responded to this review

Dear tw1956, Thank you for your review of the Residence Inn by Marriott Franklin Cool Springs! We appreciate your feedback and I am glad to hear that the staff was friendly and you enjoyed the hotel. We look forward to seeing you on your next trip to Franklin! Best Regards, Abbey

Westford, Massachusetts
Reviewed 1 week ago

We were in the area last weekend to attend a wedding at Arrington Vineyards. We stayed in a 2-bedroom/2-bath unit which fit our needs perfectly. Property is fresh and clean in a new area just off the interstate. While we did not eat breakfast in the hotel, I was pleased that the coffee was hot and quite good. If there...

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Helpful?
Thank clf27
AbbeySales, Sales Manager at Residence Inn by Marriott Franklin Cool Springs, responded to this review

Dear clf27, Thank you for your recent review of the Residence Inn by Marriott Franklin Cool Springs! I am glad to hear that you enjoyed your stay in our 2 Bedroom Suite Room and that everything was to your satisfaction. Franklin is a beautiful town with lots to see, so I'm glad you were able to visit Arrington and downtown...

Lily, Kentucky
Reviewed 3 weeks ago

This hotel was located in a great area. The rooms were very clean and we had a good experience. Breakfast was great and the breakfast staff was very friendly. It is close to shopping and restaurants. It is close to downtown Nashville. I would definitely recommend this hotel.

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Helpful?
Thank Tammy M
AbbeySales, Sales Manager at Residence Inn by Marriott Franklin Cool Springs, responded to this review

Dear Tammy M, Thank you for your review of the Residence Inn by Marriott Franklin Cool Springs! We appreciate all your kind words about the hotel and staff, and are glad you had such an enjoyable experience. We look forward to seeing you soon! Best Regards, Abbey

Atlanta, GA
Reviewed 4 weeks ago via mobile

My husband and I stayed at the Residence Inn In Franklin in March 2017. It is close to Nashville and the area where the hotel is is really nice. The room was clean and modern. I really do not have anything negative to stay about this hotel. Great choice when in the Nashville area.

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Helpful?
Thank Marshael
AbbeySales, Sales Manager at Residence Inn by Marriott Franklin Cool Springs, responded to this review

Dear Marshael, Thank you for your recent review of the Residence Inn by Marriott Franklin Cool Springs! We appreciate your kind words and am so glad to hear that you had a great experience at the hotel while visiting the area. We hope to see you on your next trip to Franklin. Best Regards, Abbey

Reviewed April 17, 2017

Wonderful surprise. It was everything advertised and more. Breakfast was adequate, nothing special, but the rooms were very clean and comfortable. Could easily be used for a long term stay as the kitchen was well equipped. Loved the location

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Helpful?
Thank 177judyt
AbbeySales, Sales Manager at Residence Inn by Marriott Franklin Cool Springs, responded to this review

Dear 177judyt, Thank you for your review of the Residence Inn by Marriott Franklin Cool Springs! We appreciate your feedback and glad you enjoyed your room accommodations. We hope to see you again on your next trip to Franklin! Best Regards, Abbey

Rocky Mount, North Carolina
Reviewed April 15, 2017 via mobile

We were checked in by Devin who was just really very personable. It was a clean room, air-conditioning coming off and I was very loud but was quite pleasant. Have a saltwater pool which is heated and indoors right next to a very nice exercise room. All in all very pleasant stay typical high standards of the Residence Inn by...

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Helpful?
Thank William H
AbbeySales, Sales Manager at Residence Inn by Marriott Franklin Cool Springs, responded to this review

Dear William H, Thank you for your review of the Residence Inn by Marriott Franklin Cool Springs! I am glad to hear that you had a nice stay and enjoyed the indoor pool. I will pass along the compliment to Devon, he goes above and beyond in providing excellent customer service to our guests and we are very lucky to...

Atlanta, Georgia
Reviewed April 11, 2017

Stayed here for 4 nights on a business trip. The staff was friendly, and the location is close to several restaurants and shopping venues. I am a big Residence Inn fan - love having a fridge and microwave in the room! This location was also very clean and well kept. Staying there again for a couple weeks after Memorial Day.

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Helpful?
Thank Bill G
AbbeySales, Sales Manager at Residence Inn by Marriott Franklin Cool Springs, responded to this review

Dear Bill G, Thank you for your review of the Residence Inn Franklin Cool Springs! We are so glad you had a great stay and enjoyed the staff, hotel and area! We look forward to welcoming you back in a couple of weeks. Best Regards, Abbey

Indianapolis, Indiana
Reviewed April 5, 2017

The hotel was above expectations in all areas except,breakfast .wafflemaker was not to be found .They said it broke the day before . Also the hair dryer was not in the closet. I had my own with me. But pool was clean room immaculate. Even had popcorn in the room. Two tvs ! Best room I have seen in a...

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Helpful?
Thank funinthesun250
AbbeySales, Sales Manager at Residence Inn by Marriott Franklin Cool Springs, responded to this review

Dear funinthesun250, Thank you for your recent review of the Residence Inn by Marriott Franklin Cool Springs. We are happy to hear you enjoyed your room accommodations while staying with us. I apologize that there was not a hair dryer in your room and that the waffle-maker was broken. We hope to make it up to you on your next...

Minneapolis, Minnesota, United States
Reviewed March 26, 2017

We had a room with 2 queen beds, they were comfortable and a good size room. It was clean, the hot tub was great. They had apple crisp with ice cream the night we were there and it was pretty good. Breakfast was typical, coffee not very good. I am picky on my coffee!

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Helpful?
Thank PrincessJJYermo
AbbeySales, Sales Manager at Residence Inn by Marriott Franklin Cool Springs, responded to this review

Dear PrincessJJYermo, Thank you for your recent review of the Residence Inn Franklin Cool Springs! We are glad that you enjoyed your room and the hot tub! We hope to see you again when you visit Franklin! Best Regards, Abbey

Questions? Get answers from hotel staff and past guests. Ask a question

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Breakfast included
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Multilingual Staff
Official Description (provided by the hotel)
The newest smoke-free extended-stay hotel in Franklin, Tennessee, Residence Inn by Marriott Franklin Cool Springs is nestled in the rolling hills of central Tennessee, just 25 minutes south of downtown Nashville. Visiting guests can enjoy a wide range of activities in our Cool Springs, Tennessee hotel, including touring historic Civil War battle sites and antebellum mansions. We are close to Natchez Trace Parkway, antique stores, The Factory Shops, and Arrington Vineyards. All of these attractions and shopping spots are convenient, plus you get a superb Franklin, TN hotel to stay at when you're our guest. Our hotel offers suite accommodations with a full-size kitchen, a flat screen TV, high-speed Internet, an indoor pool, and a hot complimentary breakfast to start your day. If you want to burn off some stress, you can play a game of basketball on our exclusive sport court or work out in our fitness center. We also offer space for you to relax with a drink and light fare, while you mix and mingle at our weekday (Monday through Thursday) evening social event. Whether you're relocating or looking to take a long Nashville getaway, Residence Inn by Marriott Franklin Cool Springs is your best choice for an extended stay hotel in Franklin or Cool Springs. Should you be traveling on business, we put you near top companies in the area like Nissan, Community Health Systems, Healthways, Verizon. ... more   less 

Additional Information about Residence Inn by Marriott Franklin Cool Springs

Address: 2009 Meridian Blvd, Franklin, TN 37067-6343
Location: United States > Tennessee > Franklin
Price Range: $184 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn by Marriott Franklin Cool Springs 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Residence Inn By Marriott Franklin Cool Springs Hotel Franklin
Hotel Style:
#2 Business Hotel in Franklin
#2 Romantic Hotel in Franklin
#3 Family Hotel in Franklin
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Questions & Answers

Here's what travelers have asked, with answers from Residence Inn by Marriott Franklin Cool Springs staff and other travelers.
1 question
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Questions? Get answers from Residence Inn by Marriott Franklin Cool Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room that doesn't overlook the front entrance, unless you looking at the roof.”
58billg, Apr 11, 2017 | Read review
“i like the 1 bedroom its quieter. High floor is always nice”
Sandra519, Mar 17, 2017 | Read review
“Use your gps to help you find this hotel. It is located in a office park and not all that easy to find the first time.”
JGMM, Nov 14, 2016 | Read review
“We had an upper floor room which was very quiet.”
Mary_Gums, Oct 18, 2016 | Read review
“Back rooms have an awesome view of the dry creek (unless it rains!) and woods behind the hotel.”
221russelll, Jun 25, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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