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Courtyard Franklin Cool Springs

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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Courtyard Franklin Cool Springs
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289 Reviews from our TripAdvisor Community

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Showing 287: English reviews
Pensacola, Florida
Reviewed September 13, 2015 via mobile

We had a pleasant stay here Service was friendly,professional and the room was quiet and well appointed. They don't have the free amenities that some of there competitors offer but it is well located and offers decent rates which are hard to find in the Nashville area The town of Franklin is new clean and very impressive Good stay

1Thank Mike G
FRANKLIN64, Director of Sales at Courtyard Franklin Cool Springs, responded to this review

Dear Mike G, Thank you for your review of our hotel. We appreciate your feedback and glad you found our hotel a great location for your family. Please visit us again soon! Best, Kristen

Buffalo Grove, Illinois
Reviewed September 7, 2015

The courtyard is a nice location with easy access to this busy area. The hotel is clean, safe and friendly. Service is good. This is a good value and provides an excellent base to explore the historic area of Franklin.

Thank barrynoah
Franklin, Tennessee
Reviewed September 1, 2015

I recently booked this hotel for visiting relatives and it was perfect. The rooms are spacious and modern and the location is perfect for both business and leisure travelers. The staff was friendly and helpful and I would highly recommend this property to anyone visiting the Cool Springs area.

Thank benmiller321
Huntsville, Alabama
Reviewed August 29, 2015 via mobile

Spent the night here following a blues concert downtown Nashville. Nice, clean, quiet accommodations. Very friendly staff. Full bar and Starbucks in-house. The restaurant and room service closes at 10 so if you have a late night snack in mind your only choices are packaged food from vending. A good value and I'd stay here again.

Thank JodyBlue2u
Reviewed August 24, 2015 via mobile

It was a great hotel very clean it was also literally a just walking distance away from various restaurants but if you wanted to could get in your car and 1 mile later be at not only more restaurants but a mall for shopping. It was only s 20 minute drive from downtown Nashville. The staff was great and very...

Thank Tim P
Grand Haven, Michigan
Reviewed August 10, 2015

This Marriott property offered a better OVERALL rate than the Residence Inn across the parking lot and the Marriott just around the corner. I wondered if there would be a noticeable difference in service. We were delighted with our choice. There are several restaurants just outside the hotel. No need to drive! This is a beautiful area and the parking...

1Thank Denise C
Enid, Oklahoma
Reviewed July 22, 2015

At the last minute we found that we would be staying in the area over night while traveling. Upon deciding to stay we started calling hotels. When we called this particular hotel apparently we called while another guest was checking in and were asked to hold -phone was placed on counter. After listening to the guest fully check in, walk...

1Thank Jshields01
Kealey W, Director of Sales at Courtyard Franklin Cool Springs, responded to this review

Dear Jshields01, We appreciate you taking the time to review your recent stay at the Courtyard by Marriott Cool Springs. I'd like to apologize for the way in which your reservation inquiry was handled, as well as let you know that I will make sure to share your feedback with my fellow managers so that we can address the issue....

Reviewed July 20, 2015 via mobile

We stayed here this past weekend and thoroughly enjoyed our stay. I do want to compliment the cleaning staff. I could tell they took their time and did a great job. Everyone was very nice and obviously took pride in their job. We will stay there again the next time we come to Nashville.

Thank Lov1ngtennis
Tuscaloosa, Alabama
Reviewed July 20, 2015 via mobile

We traveled to Nashville over the weekend for a Bachelorette Party. Although we didn't spend a lot of time in the room, the hotel was quite nice. Check in was fast, & the lady at the desk helped us with directions in the area. The room was very clean & comfy. We even had a balcony which was a very...

Thank Jasmine R
North Potomac
Reviewed July 13, 2015

We have stayed in this hotel on several occasions, but this trip was very disappointing. The front desk staff seemed a little clueless both when we checked in and in the morning when we wanted coffee and tea (there were no teas in the room). The biggest issue was that the hot water ran out - cold showers are not...

Thank Paula M
Kealey W, Director of Sales at Courtyard Franklin Cool Springs, responded to this review

Dear Paula M, I'd like to thank you for continuing to stay with us for your trips to Franklin, as well as apologize for the mishaps that you experienced during this most recent stay. We look to feedback like this to continue to make improvements and corrections, so your comments are truly appreciated. I will make sure to share your...

Questions? Get answers from hotel staff and past guests. Ask a question

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06/04/2017 06/05/2017
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Located just outside Nashville off of I-65 in the scenic countryside of Williamson County, Courtyard Franklin Cool Springs is ideal for business or leisure travel. Our Franklin, TN hotel is a short drive to downtown Nashville, area corporations, shopping and recreational activities. Perfect for Franklin vacations or business trips, the Courtyard Franklin Cool Springs offers spacious rooms with luxurious bedding, flat-screen HDTV, free wireless Internet and refrigerators. Stay fit with our on-site fitness center featuring Cybex cardio equipment and dumbbells. Rejuvenate in our indoor pool and whirlpool. And, relax in the evening at our lobby bar with a coffee or cocktail. Our hotel near Nashville is perfect for weekends in Franklin, corporate travel and fun family vacations. ... more   less 

Additional Information about Courtyard Franklin Cool Springs

Address: 2001 Meridian Blvd, Franklin, TN 37067-6343
Location: United States > Tennessee > Franklin
Price Range: $158 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Franklin Cool Springs 3*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Marriott, Travelocity, Priceline, Cancelon, Orbitz, Expedia and HRS so you can book your Courtyard Franklin Cool Springs reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Franklin Cool Springs Hotel Franklin
Hotel Style:
#4 Family Hotel in Franklin
#4 Romantic Hotel in Franklin
#4 Business Hotel in Franklin
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Franklin Cool Springs staff and other travelers.
2 questions
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Memphis, Tennessee

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Questions? Get answers from Courtyard Franklin Cool Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High floor”
ERL972, Jan 24, 2017 | Read review
“away from the main street if possible for noise while sleeping”
eapeng, Aug 20, 2016 | Read review
“I like the rooms near the stairs because it's so convenient to get in/out. Some of the rooms have balconies which are nice, too.”
rtminahan, Jun 6, 2016 | Read review
“Upper floor facing parking lot”
53Warren, Apr 26, 2016 | Read review
“Choose the parking lot side”
gl0wbama, Feb 15, 2016 | Read review
5 of 5
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$139* /night
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Prices are for 1 room, 2 adults
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