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Hyatt Place Nashville/Franklin/Cool Springs

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Traveler (73)
Room & Suite (24)
Dining (7)
Overview
  • Excellent56%
  • Very good25%
  • Average10%
  • Poor5%
  • Terrible4%
Travelers talk about
“front desk staff”(23 reviews)
“wet bar”(5 reviews)
“sitting area”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Rooms
Apr 29Apr 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (580)
There are newer reviews for Hyatt Place Nashville/Franklin/Cool Springs
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All reviewsfront desk staffwet barsitting areaking roomnice hotelwould stay here againconvenient locationgalleria mallfranklin cool springsvolleyball tournamentrooms are spaciousstaff was very friendlylots of restaurantsgreat roommini fridgepleasant stayeasy access
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21 - 25 of 577 reviews
Reviewed January 19, 2018

We are frequent travelers and have used Hyatt hotels numerous times during the past year for business and personal travel. It is doubtful we will stay at another Hyatt Hotel because of what we experienced during this stay. Upon check-in, we had to make several...More

4  Thank toddk130
Reviewed January 18, 2018 via mobile

Typical of our experience with Hyatt Place, this location in Franklin met all of our expectations in cleanliness, room quality and employee friendliness. The room was immaculate, quiet and comfortable and the staff, from the front desk to the housekeeper and breakfast area attendant were...More

1  Thank Jonthediner
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded January 21, 2018

Dear Valued Guest - Thank you for your review of our hotel. We are so glad to hear your experience with Hyatt Place Nashville/Franklin/Cool Springs was consistent with other Hyatt Place properties you have been to; and that we were able to meet your expectations....More

Reviewed January 15, 2018

On a trip across the country, we stayed in several budget Hyatt and Hilton hotels that allow pets to stay for a fee. This Hyatt Place topped the list. We liked this particular one so much that we stayed again on the return trip. The...More

1  Thank doctoredits
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded January 16, 2018

Dear Valued Guest - Thank you for taking time out to give a review of your most recent stay with us. It was such a pleasure reading you review. We are thrilled to hear how much you enjoyed every aspect of your stay; from the...More

Reviewed January 13, 2018

Can’t say enough nice things about the staff at this Hyatt location! They took a personal interest in my comfort, arranged a shuttle to a local establishment and were accommodating beyond my expectations. Thanks to all you!More

Review collected in partnership with Hyatt Hotels
Thank E3744JGnancya
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded January 14, 2018

Dear Valued Guest - Thank you so much for your kind words in regards to our staff and hotel! We are thrilled to hear how much you enjoyed your stay! We greatly appreciate you choosing Hyatt Place Cool Springs, and would love for you to...More

Reviewed January 8, 2018

We were traveling during the holidays and visiting Tennessee for the first time. We selected this particular hotel based on its proximity to our family’s residence. We had two small Yorkie dogs with us and needed a pet friendly room. This was the first time...More

Review collected in partnership with Hyatt Hotels
1  Thank greggH8265VW
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded January 10, 2018

Dear Valued Guest - Thank you so much for choosing Hyatt Place and for your review of our hotel! It's always nice to hear when we have satisfied guests who enjoyed their stay with us! Thank you for the kind words and we look forward...More

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Best Value Properties in Franklin, TN
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About
Amenities
Top amenities
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Bar/Lounge
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Business Center with Internet Access
Room Service
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Concierge
Room amenities
Air Conditioning
Things to do
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Restaurant
Details
Price range
$135 - $314 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$135 - $314 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (73)
Room & Suite (24)
Dining (7)
Pool & Beach (1)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
brownsugartraveler
October 30, 2017|
Answer
Response from TColemanP | Property representative |
Thank you for your inquiry. We do not have a washer and dryer on property for guest use. However, we do offer a laundry service, that gives you the opportunity to deliver your laundry items (in a hotel provided laundry bag... More
0
Votes
Kelly S
February 18, 2017|
Answer
Response from TColemanP | Property representative |
Yes, we request dogs and cats only. There is a one-time fee of $75. Thank you for your inquiry!
0
Votes
February 5, 2017|
AnswerShow all 4 answers
Response from Carla L | Reviewed this property |
I didn't take a pet so I'm not sure.
0
Votes
Room Tips
"Park in the back and you can be very close to the door."
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"Highest floor is 6th and either ends of the hall are the most quiet."
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"The Grand Bed Cozy Corner Sleep Sofa is the best room. Very Spacious!"
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"Room with two full beds on a high floor offered quiet and relaxing stay,"
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