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Hyatt Place Nashville/Franklin/Cool Springs

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650 Bakers Bridge Avenue, Franklin, TN 37067
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Hyatt Place Nashville\/Franklin\/Cool Springs
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321 Reviews from our TripAdvisor Community

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Showing 319: English reviews
Columbus, Georgia
Level Contributor
406 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
3 of 5 stars Reviewed 1 week ago

We arrived at the hotel before 5 PM and could not find a luggage cart. I mentioned this to the staff and one of them went looking through the hotel but came back empty handed. Think they only had two carts. But the really neat thing was another staff member helped us with our luggage. And did not expect a... More 

Helpful?
Thank GreenLakerGA
1 review
5 of 5 stars Reviewed 1 week ago

We stayed here for a horse show for more than ten days and we were very surprise how comfortable and big the rooms were. It was great to have a mini fridge and sink separate from the bathroom, along with an area with a desk, a table and two chairs. Our whole stay was very enjoyable the staff was always... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank maryn240
Grand Rapids, United States
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stay here every year when we visit family in Franklin. The service is superior, the hotel is in a terrific location and we are warmly greeted each and every year. We would highly recommend this Hyatt over the one in Brentwood (just a few miles apart) but a world apart in service.

Helpful?
Thank Deb M
Laramie, Wyoming
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

The rooms are great, the staff is very friendly, nice pool and convenient location with great shopping and food. We will definitely stay again! Great place for a family. And the beds are extremely comfortable.

Helpful?
Thank Elizabeth0049
SMicheels, Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest, Thank you for your review of our hotel! I am glad you enjoyed your stay as well as our staff! We want you to feel as if this is your "home away from home"! See you soon! Sincerely, Gina Brooks-Assistant General Manager More 

Nolensville, Tennessee
2 reviews
2 of 5 stars Reviewed 3 weeks ago

Everyone who works at Hyatt Place were friendly and seemed sincere in wanting to make our stay comfortable. Unfortunately, the hotel itself is worn. The carpet smelled of stale smoke even though it has been years since smoking was allowed. We could not sleep well due to allergens in the carpet. Both of us staying had burning from our nose... More 

Helpful?
Thank brianrshaw56
SMicheels, Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest, Thank you for your recent review of our hotel. I apologize for the inconveniences you experienced during your stay. I would like to let you know our hotel will be having a complete renovation starting in October of this year. We are all very excited, and it is our hope that you will come back soon and... More 

Silicon Valley, CA
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Visited Nashville, TN for 2 days. Decided to stay at this place instead of downtown due to cost. Not cheap but worth the price. The rooms are large, beds are comfortable. Breakfast was excellent with different choices everyday. Will defnitely stay there again.

Helpful?
Thank SVTraveller888
SMicheels, Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest, Thank you for your review of our hotel. I am glad you enjoyed our spacious rooms, as well as, our breakfast choices. We hope to see you again in the near future! Sincerely, Gina Brooks-Assistant General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Hyatt Place Nashville/Franklin/Cool Springs

Address: 650 Bakers Bridge Avenue, Franklin, TN 37067
Location: United States > Tennessee > Franklin
Price Range: $135 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Nashville/Franklin/Cool Springs 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
Hyatt Place Franklin
Hyatt Franklin
Franklin Hyatt
Hotel Style:
#7 Romantic Hotel in Franklin
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