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Hyatt Place Nashville/Franklin/Cool Springs

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Hyatt Place Nashville\/Franklin\/Cool Springs
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356 Reviews from our TripAdvisor Community

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Showing 354: English reviews
Murphy, North Carolina
1 review
5 of 5 stars Reviewed yesterday NEW

We were very impressed with the staff right off the bat. Very friendly! The rooms were very clean and the beds were awesome. My husband was in need of some tums and they were quick to help him out. We would definitely stay here again!

Review collected in partnership with Hyatt Hotels

Helpful?
Thank 22jimmiec
Madison, United States
3 of 5 stars Reviewed yesterday NEW

Hotel is the standard Hyatt Place. No signage for things like restrooms/ice machines. Pool is ok. But doesn't open till after 10am. Room was not fully cleaned, still had ice water in the bucket, and a towel left on the floor.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank John B
Owensboro, Kentucky
Level Contributor
342 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel overall was good. We stayed 3 days and complained about the tv 4 times. Granted you don't go on vaca to watch tv but at the end of the day it'd be nice to be able to watch tv when you get back to the room. (Look at the photo I uploaded) The maintenance man said he did... More 

Helpful?
Thank BudNLily
Yorba Linda, California
Level Contributor
6 reviews
5 of 5 stars Reviewed 5 days ago NEW

We found the Hyatt Place at Franklin/Cool Springs a very pleasant place to stay. Staff extremely friendly and helpful to give us directions and information about the area. Nice option we enjoyed was the 24/7 food and drink ... Call in your order and they let you know when it is ready. Also Starbucks and bar.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank gerenef
Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 6 days ago NEW

A great team of professionals welcome you while arriving and remain at your disposal all along your stay. Good atmosphere and Clem rooms. Very well located to avoid the crowdy downtown Nashville while you can enjoy a moment out there anyway because it is just 20mins far door to door.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank 210benoitb
Charlotte, North Carolina
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was a nice place for a business stay. The carpet in my room was in need of a deep clean, but other than that it was very clean and comfortable, comfy coach, and huge TV. Decent breakfast, good coffee and staff were nice. I'd stay here again.

Helpful?
Thank Holiday_Maker49022
Toronto, Canada
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Stopped by in Nashville on our way back from Florida with our family of 6. Hyatt Place is one of the brands that I tend to book on our family road trips. The hotel itself is located about 20 mins or so south of downtown Nashville. It's a suburban area that has various stores and restaurants accessible by car. Check... More 

Helpful?
Thank jackiechandc
Jonesboro, Arkansas
1 review
2 of 5 stars Reviewed 2 weeks ago

The hotel is conveniently located to the mall and restaurants in Franklin. However, our room did not seem clean. The sofa was broken down, cushions were worn and seemed dirty. We had stayed at this hotel a few ago but will not be back.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank I2059IAdebbieh
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest - Thank you for your review of our hotel! It is certainly regrettable that your experience was less than satisfactory. I'm glad that you find our location convenient (we are close to so many things around Franklin!), but I'm very sorry to hear that your room experience was below standard. We are aware of some aspects of... More 

Brookhaven, Mississippi
1 review
5 of 5 stars Reviewed 2 weeks ago

By far the friendliest and most helpful hotel staff I have ever encountered. Food was excellent and room was clean and comfortable and quiet. They were doing some upgrades on the outside of the hotel but we never heard a thing.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Susan R
SMicheels, General Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest - Thank you so much for your kind words about our hotel! It's always great to hear when our guests are satisfied with their experience, and it certainly seems like you were! We are at the beginning of a full-property renovation (glad you weren't disturbed!) which upon completion, should enhance our guests' stays even more! Thank you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Hyatt Place Nashville/Franklin/Cool Springs

Address: 650 Bakers Bridge Ave, Franklin, TN 37067-1686
Location: United States > Tennessee > Franklin
Price Range: $135 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Nashville/Franklin/Cool Springs 3*
Number of rooms: 128
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Hotels.com, Orbitz, Expedia, Priceline, Cheap Tickets, Travelocity, Hyatt Hotels Corporation and TripOnline SA so you can book your Hyatt Place Nashville/Franklin/Cool Springs reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
Hyatt Place Franklin
Hyatt Franklin
Franklin Hyatt
Hotel Style:
#7 Romantic Hotel in Franklin
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