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Hyatt Place Nashville/Franklin/Cool Springs

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Traveler (73)
Room & Suite (55)
Dining (28)
Ratings and reviews
Certificate of Excellence
  • Excellent57%
  • Very good25%
  • Average10%
  • Poor5%
  • Terrible3%
Travelers talk about
“front desk staff”(23 reviews)
“sitting area”(10 reviews)
“nice hotel”(19 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
Room Service
Suites
Bar/Lounge
Fitness center
Multilingual Staff
Pets Allowed
Wheelchair access
3 Star Hotel
View all hotel information
Location and contact
650 Bakers Bridge Ave, Franklin, TN 37067-1686
13.4 miles to Nashville Metropolitan Airport
135 restaurants are within a 1 mile radius
View nearby attractions and restaurants
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Rooms
Jul 29Jul 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (608)
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604 results
Traveler rating
332
152
64
32
24
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LanguageEnglish
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332
152
64
32
24
Show reviews that mention
All reviewsfront desk staffsitting areanice hotelwould stay againconvenient locationking roomfranklin cool springsbreakfast was excellentgalleria mallvolleyball tournamentrooms are spaciousa great place to staylots of restaurantsthe staff was friendly and helpfulgreat roommini fridgepleasant stay
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1 - 5 of 604 reviews
Reviewed 2 days ago via mobile

We have stayed at this Hyatt 3 times in the last 2 years and it’s always been a pleasant experience. When I looked at reviews I was surprised to even see 1 star ratings as I’ve never had a bad experience with them. The staff...More

Thank Bethany N
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded yesterday

Dear Valued Guest - Thank you for your review of your most recent stay with us. We are so thrilled to hear how pleasant your experience was with us! It is always our hope to make each and every guest stay as wonderful as possible....More

Reviewed 1 week ago

This was a pleasant stay. The room was a good size and was well laid out for comfort and relaxation. They had a variety of pillows which was nice and the beds were pretty comfortable. The breakfast was just ok--the fruit was funky and the...More

Review collected in partnership with Hyatt Hotels
Thank 117candytraveler
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 3 days ago

Dear Valued Guest - Thank you for your review of your recent stay with us. We are thrilled to hear how much you enjoyed our comfortable beds and accommodating rooms. We would love for you to come back and see us on your next trip...More

Reviewed 2 weeks ago

We picked this hotel at first primarily based on location. Location ended up being amazing and the overall friendliness of the staff was excellent. They addressed us by name and we felt very welcome. I will be staying there my next time trhough town.More

Review collected in partnership with Hyatt Hotels
Thank sleeeric
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 2 weeks ago

Dear Valued Guest - Thank you for giving such a wonderful review of your hotel! We absolutely love to hear when our guests are happy with their stay. Thank you for choosing Hyatt Place Nashville/Franklin/Cool Springs. We greatly appreciate your business, and look forward to...More

A TripAdvisor Member
21
Reviewed 2 weeks ago

Great value for the price. My room was clean and up to date. I felt very safe coming and going from this location. The location is just outside of Nashville in the beautiful town of Franklin. This was a great place to stay.More

Review collected in partnership with Hyatt Hotels
Thank A TripAdvisor Member
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 2 weeks ago

Dear Valued Guest - Thank you for your review of your recent stay with us. We are pleased to hear you enjoyed our safe and convenient location. We would love to have you back on your next trip to the Franklin, Tn area. Thank you...More

Reviewed 3 weeks ago

We chose the Hyatt over our usual choice of Drury just because it was cheaper and looked nice on pictures/reviews. However, we all agreed we will probably switch back to Drury for future stays. We had to change rooms due to a horrible smell (dead...More

Review collected in partnership with Hyatt Hotels
Thank rachelandmason
Response from TColemanP, Manager at Hyatt Place Nashville/Franklin/Cool SpringsResponded 2 weeks ago

Dear Valued Guest - Thank you for your review of your most recent stay with us. We are sorry to hear your stay was less than satisfying. We are so happy you were able to enjoy breakfast! We would love another opportunity to accommodate you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Room Service
Wheelchair access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Room amenities
Air Conditioning
Things to do
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Details
Price range
$126 - $251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$126 - $251 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Franklin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (73)
Room & Suite (55)
Dining (28)
Pool & Beach (3)
Business Center & Event Rooms (5)
Questions & Answers
Ask a question
brownsugartraveler
October 30, 2017|
Answer
Response from TColemanP | Property representative |
Thank you for your inquiry. We do not have a washer and dryer on property for guest use. However, we do offer a laundry service, that gives you the opportunity to deliver your laundry items (in a hotel provided laundry bag... More
0
Votes
Kelly S
February 18, 2017|
Answer
Response from TColemanP | Property representative |
Yes, we request dogs and cats only. There is a one-time fee of $75. Thank you for your inquiry!
0
Votes
February 5, 2017|
AnswerShow all 4 answers
Response from Carla L | Reviewed this property |
I didn't take a pet so I'm not sure.
0
Votes
Room Tips
"We had a corner room on top floor and I never heard any neighbors or staff while in room."
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"Park in the back and you can be very close to the door."
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"Highest floor is 6th and either ends of the hall are the most quiet."
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"The Grand Bed Cozy Corner Sleep Sofa is the best room. Very Spacious!"
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