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Hyatt Place Nashville/Franklin/Cool Springs

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Hyatt Place Nashville\/Franklin\/Cool Springs
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336 Reviews from our TripAdvisor Community

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Showing 334: English reviews
Lucedale, Mississippi
1 review
5 of 5 stars Reviewed 2 days ago NEW

Everything about this location was excellent and offers many services. Such as star bucks, bar,food,breakfast,pool. Staff was friendly and always willing to help with anything. The location is near many restaurants and shopping. Just overall great. And beds were comfy which was a plus.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank 532carmelitag
Sandy Hook, Connecticut
Level Contributor
6 reviews
4 of 5 stars Reviewed 2 days ago NEW

This was our first stay at a Hyatt place and we were pleasantly surprised. The room was nicely appointed, lots of amenities, comfortable bed and AC, and great shower. The breakfast was typical of any complementary breakfast but it was sufficient and included.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Kim D
stillhere
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We recently stayed at the Hyatt Place Franklin and were pleasantly surprised with how nice it was! The rate was what brought us to this property as it was college move in for all three schools and most hotels were either sold out or over 300.00 a night months out. Hyatt Place was under 150.00 and offers breakfast, all rooms... More 

Helpful?
Thank justme011
Memphis, Tennessee
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I were very impressed with this property. The staff was very friendly and accommodating. The rooms were spacious and very clean; the beds were comfortable. The lobby was very nice with a bar and snack area. We will definitely stay here again.

Helpful?
Thank traveler83166
SMicheels, Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest, Thanks so much for your review. I am glad you enjoyed your stay, and that you found our rooms and beds to be very comfortable. We look forward to having you as our guest in the future! With Warmest Hospitality, Gina Brooks-Assistant General Manager More 

Dallas, Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My brother and I stayed here for 2 nights in late July on a business trip to Franklin/Nashville. We were very tired the first night, having driven 10 hours from Texas. My brother is a world traveler and has stayed in many Hyatt hotels. This was my first time at a Hyatt. Overall, the hotel was very nice and the... More 

Helpful?
1 Thank Mountainlover15
SMicheels, Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest, Thank you so much for your thorough review. Our hotel will be having a complete renovation starting in October, and it is our hope that you will be able to visit again soon to see the transformation. Thank you for the kind remarks and as always, thank you for choosing Hyatt! With Warmest Hospitality, Gina Brooks-Assistant General... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I have a few issues the first night I stayed here. Chelsea at the Front desk had the be customer servcie. She truly understood my issues and handle the entire situation perfectly. I was considering staying at another place until she, Chelsea, went completely out of her way to make my stay better. I will use this hotel for my... More 

Helpful?
Thank StealthPC
SMicheels, Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest, Thank you for your review. I apologize for any inconveniences you might have incurred, but I am glad that Chelsea was able to make your stay more enjoyable. I will definitely make sure Chelsea receives the proper recognition she deserves. Sincerely, Gina Brooks-Assistant General Manager More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We chose Hyatt Place as our stop-over on our way to Louisiana, therefore didn't mind that it was a 15 minute drive to the city for dinner. The room was larger then expected and was very clean and comfortable for 5. The in-room fridge was great and came in handy. The pool was clean and a good size. The staff... More 

Helpful?
Thank Mandy S
SMicheels, Manager at Hyatt Place Nashville/Franklin/Cool Springs, responded to this review

Dear Valued Guest, Thank you for your review. I am glad that you found everything you needed close to the hotel. Our entire hotel will be renovated this fall, so hopefully that will remedy the bathroom situation. Thank you again, and we look forward to having you as our guest in the future! Sincerely, Gina Brooks Assistant General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Hyatt Place Nashville/Franklin/Cool Springs

Address: 650 Bakers Bridge Ave, Franklin, TN 37067-1686
Location: United States > Tennessee > Franklin
Price Range: $135 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Nashville/Franklin/Cool Springs 3*
Number of rooms: 128
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Hotwire, Orbitz, Priceline, Cheap Tickets, Hyatt Hotels Corporation and Travelocity so you can book your Hyatt Place Nashville/Franklin/Cool Springs reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
Hyatt Place Franklin
Hyatt Franklin
Franklin Hyatt
Hotel Style:
#7 Romantic Hotel in Franklin
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