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Franklin Marriott Cool Springs

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Franklin Marriott Cool Springs
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405 Reviews from our TripAdvisor Community

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Showing 402: English reviews
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I'm a rewards member and travel a lot for work. This was my first time staying here, I normally stay at the Courtyard which was sold out... Check in: Completed with my app and requested extras such as pillows, towels, shaver and shower cap. Arrival: Room was ready at 9 AM with keys waiting at the front desk and there... More 

Helpful?
Thank Honest1always
Springboro, Ohio
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

I loved staying at this hotel. The location was close to restaurants and shopping. The rooms were clean, roomy and seemed to be newly decorated with a modern look. In the room there are a couple of charging ports for USB cords to charge all of your technological needs. One thing I really loved was the chaise lounge. It could... More 

Helpful?
Thank Wendikbaker
Saint Louis, Missouri
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Overall I would say this is an average place. I would consider staying here again if the price were right or if they improved their workout facilities. Pros: -Safe area -Easy drive to local restaurants/shopping. -Nice lobby area -Friendly service Cons: -Food and drinks were not that great for the price -Rooms were not a con but also not the... More 

Helpful?
Thank gary i
Michael S, General Manager at Franklin Marriott Cool Springs, responded to this review

gary i, Thank you for posting your review of the Franklin Marriott on this site. Your feedback, both pros and cons, is helpful to us as we continue to focus on improving our guest's experience. We have been working on adding a desk and chair to the rooms. The desks arrived last week and the chair is expected in the... More 

Chattanooga, Tennessee
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stay at this hotel at least twice a year. The renovations throughout the property have really made a difference. The lobby is clean, bright and contemporary. The room remodels provide a sleek, comfortable, modern place to work or rest. All the associates are friendly and helpful. We enjoy the quiet of the 10th floor lounge.

Helpful?
Thank tonya c
Cookeville, Tennessee
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Wife and I enjoyed a nice stay this weekend at the newly renovated and improved Franklin Marriott. Loved the modern decor of the lobby and the rooms. Only complaint I would have is unsupervised children running up and down the hall making tremendous amounts of noise at 11:00 pm. However, that is more the fault of the patents rather than... More 

Helpful?
Thank Matt J
Tazewell, Tennessee
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I arrived early to check in for a business meeting. The hotel took my number to call me when my room was ready and held my luggage until I could check in. The room was clean, and the bed was comfortable. The hotel is quiet and a good place to rest after a busy day. There are lots of restaurants... More 

Helpful?
Thank Meagan E
flowery branch, United States
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I have stayed at this property several times the last couple of years, and it has really improved with the recent room renovation. Room s are modern and spacious. Great fitness room with nice equipment and an indoor pool. The bar is nice and the food was good. Galleria mall is close by and dowtown Franklin is minutes away.

Helpful?
Thank Mark F
Decatur, Indiana
Level Contributor
404 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed June 25, 2016

This Marriott is located just west of Highway 65 (convenient on / off) on the SW side of Franklin, TN. Their is copious shopping and restaurants in the immediate area. Further, the hotel has dining and a bar on premise. They have plentiful free parking adjacent. They have been diligently renovating the proper. This in evident in their modernized lobby... More 

Helpful?
Thank ChiefGuru
Michael S, General Manager at Franklin Marriott Cool Springs, responded to this review

ChiefGuru, It is always great to read that a guest had a pleasant stay at the Franklin Marriott and the team appreciates your positive and thorough overview. We certainly hope you will stay with us again if your travels bring you back to Franklin. Sincerely, Michael More 

Chicago, Illinois
Level Contributor
66 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed June 22, 2016

Disclaimer: I am a Marriott Platinum Premier Elite. As usual this stay was excellent. From check-in (fast, efficient, & friendly) to check-out, the service was exemplary. I was able to check-in online and my keys were ready when I arrived to the hotel. This week I had a suite on the 11th floor. It consisted of a living room/dining room... More 

Helpful?
Thank MiscMel
Michael S, General Manager at Franklin Marriott Cool Springs, responded to this review

MiscMel, Thank you for taking time to share your experience at the Franklin Marriott. The positive remarks are much appreciated and we are very glad you enjoyed your visit. We hope to see you again the next time you visit Franklin. Sincerely, Michael S More 

Brookline, Massachusetts
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 21, 2016

This hotel was fantastic! We stayed there for 3 nights. There was a shuttle that was able to bring us within a 5 mile radius of the hotel, which was super convenient! The hotel was extremely clean, quiet, and everyone was so nice! Best Marriott we have been to! There was free wifi, reasonably priced room service, and the air... More 

Helpful?
Thank Sgraham2006
Michael S, General Manager at Franklin Marriott Cool Springs, responded to this review

Sgraham, We appreciate your positive feedback and are happy you enjoyed your stay at the Franklin Marriott. We look forward to your next visit. Sincerely, Michael S More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Franklin Marriott Cool Springs is centered in the heart of the thriving Cool Springs area just south of Nashville close to tourism attractions, restaurants, the Galleria mall, sports facilities, and entertainment venues.This classic full service hotel features 300 guest rooms, Lorraine's restaurant, the Stirrup Cup lounge, indoor pool and patio, 24 hour fitness facility, business center, in room dining, WiFi, 24 hour sundry shop, free parking and 35,000 feet of flexible meeting space for the perfect conference, corporate meeting, wedding, and social event. WiFi is available for free in public areas, and has a surcharge of $9.95/day in rooms. ... more   less 

Additional Information about Franklin Marriott Cool Springs

Address: 700 Cool Springs Blvd, Franklin, TN 37067-2696
Location: United States > Tennessee > Franklin
Price Range: $185 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Franklin Marriott Cool Springs 3.5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Franklin Marriott Cool Springs Hotel Franklin
Marriott Franklin
Hotel Style:
#7 Business Hotel in Franklin
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