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Hampton Inn and Suites Nashville Franklin (Cool Springs)

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Hampton Inn and Suites Nashville Franklin (Cool Springs)
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455 Reviews from our TripAdvisor Community

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Showing 455: English reviews
Bloomfield Hills, MI, United States
5 of 5 stars Reviewed 2 days ago NEW

I travel frequently on business and usually alone. This is a very comfortable, clean hotel and the staff is very friendly. Lots of things to do very close to the hotel - good restaurants, mall and downtown Franklin is only 15 minutes away. I highly recommend this hotel.

Review collected in partnership with Hampton

Helpful?
Thank Arlene A
Devann B, Assistant General Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Dear Valued Guest, Thank you for reviewing the Hampton Inn Franklin. We greatly appreciate your feedback and are glad to hear you have enjoyed your stay. Come see us again soon! Sincerely, Devann Benson Assistant General Manager More 

Memphis, Tennessee
1 review
5 of 5 stars Reviewed 3 days ago NEW

Great experience. I'd stay here again if back in the area. Very clean. Staff was friendly. Nice location too. Not too far from Franklin square (driveable in less than 10 minutes). Good shopping next to the hotel.

Review collected in partnership with Hampton

Helpful?
Thank royam767
Devann B, Assistant General Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Dear Valued Guest, Thank you for reviewing the Hampton Inn Franklin. We are happy to hear you have enjoyed your stay with us! We look forward to seeing you again soon. Sincerely, Devann Benson Assistant General Manager More 

Indiana
Level Contributor
90 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

My husband & I stopped on our way back from vacation. Franklin, as we already knew is a wonderful city. The hotel appears to be fairly new. It's very nice & clean plus the staff is very friendly. The room was average but had no fridge or microwave. There's a very nice restaurant next door & just up the hill... More 

Helpful?
Thank Robinv1963
Devann B, Assistant General Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Dear Valued Guest, Thank you for completing a review of the Hampton Inn Franklin. We greatly appreciate your feedback and are glad to hear you have enjoyed your stay with us. I do want to apologize for the experience you had with our breakfast. We are pushing for the Hampton brand to make some changes in the near future. Again,... More 

Philadelphia, Pennsylvania
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

This is the most friendly hotel in TN. The people working there make you feel like at home. The service is out of this world. The cookies and the coffee are served with a smile. The suit shore is always stock with plenty of choices.

Review collected in partnership with Hampton

Helpful?
Thank Petra H
Devann B, Assistant General Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Dear Valued Guest, Thank you for reviewing the Hampton Inn Franklin. We are happy to hear you have enjoyed your stay with us. We hope to see you again soon! Sincerely, Devann Benson Assistant General Manager More 

Newport News, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

Awesome staff, awesome rooms, awesome location and great prices! The breakfast was small but just enough to fill you up. The front desk girls were super friendly and very helpful. The beds were comfortable. About a 20 min drive to Nashville!

Review collected in partnership with Hampton

Helpful?
Thank kaylal393
Devann B, Assistant General Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Dear Valued Guest, Thank you for reviewing the Hampton Inn Franklin. We greatly appreciate you staying with us and are glad to hear that you enjoyed your stay! Sincerely, Devann Benson Assistant General Manager More 

Knoxville, Tennessee
1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel is very quiet for being in such a busy area. The location is great and the staff are all super friendly and professional. I really appreciate their help and level of efficiency.I would gladly come back on my next trip to Nashville!

Review collected in partnership with Hampton

Helpful?
Thank Arenespencer
Devann B, Assistant General Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Dear Valued Guest, Thank you for completing a review of the Hampton Inn Franklin. We greatly appreciate your feedback and are happy to hear you enjoyed your stay. Sincerely, Devann Benson Assistant General Manager More 

Germantown, Tennessee
1 review
5 of 5 stars Reviewed 4 weeks ago

We enjoyed a pleasant weekend in Franklin. The hotel was conveniently located near shopping and restaurants. We rested well in the comfortable bedding and enjoyed the complimentary breakfast each morning. There was plenty of variety on the buffet.

Review collected in partnership with Hampton

Helpful?
Thank Ken P
Devann B, Assistant General Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Ken, Thank you for completing a review of the Hampton Inn Franklin. We are always happy to hear when guests enjoy their stays with us. We look forward to seeing you again soon! Sincerely, Devann Benson Assistant General Manager More 

New Castle, Indiana
1 review
5 of 5 stars Reviewed 4 weeks ago

Great stay! Very friendly and helpful staff. Good complementary breakfast. Clean rooms and clean restroom. Even though we didn't use it, the pool looks very nice and refreshing. Parking was very well lit.

Review collected in partnership with Hampton

Helpful?
Thank 257wallyn
Devann B, Assistant General Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Dear Valued Guest, Thank you for completing a review of the Hampton Inn Franklin! We love to hear that guests have enjoyed their stay. We look forward to seeing you again soon! Sincerely, Devann Benson Assistant General Manager More 

Fort Wayne, Indiana
1 review
5 of 5 stars Reviewed 4 weeks ago

Clean well stocked rooms, friendly AND efficient staff. Upon arrival our "Keys" were ready, we were offered complimentary water. The location is excellent with plenty of eating establishments and shopping near by. Well worth the price.

Review collected in partnership with Hampton

Helpful?
Thank 441garthm
Devann B, Assistant General Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Dear Valued Guest, Thank you for reviewing the Hampton Inn Franklin. I am glad to hear that you enjoyed your stay with us. Come back and see us again soon! Sincerely, Devann Benson Assistant General Manager More 

Greenville, South Carolina
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 24, 2016

The Franklin TN area has so many hotels it's difficult to keep a consistent high-quality experience, but my stay here will be my last. The room had various little things wrong, not terrible but annoying such as the air conditioning which never quite worked right and keep the room humid the whole stay. Lights and outlets that didn't work or... More 

Helpful?
1 Thank BorisMurchant
Devann B, Assistant General Manager at Hampton Inn and Suites Nashville Franklin (Cool Springs), responded to this review

Dear Valued Guest, Thank you for completing a review of the Hampton Inn Franklin. I sincerely apologize for the shortcomings during your stay and wanted to assure you that I will bring these items to the attention of my team. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hampton Inn and Suites Nashville/Franklin, Tennessee, is located just minutes from Franklin's historic downtown district. Franklin's 200-year old downtown area features Victorian architecture, boutiques, antique shops, and cafés. We offer free wifi and hot breakfast to all our guests. ... more   less 

Additional Information about Hampton Inn and Suites Nashville Franklin (Cool Springs)

Address: 7141 S Springs Dr, Franklin, TN 37067-1616
Location: United States > Tennessee > Franklin
Price Range: $149 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Nashville Franklin (Cool Springs) 2.5*
Number of rooms: 127
Reservation Options:
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Also Known As:
Hampton Inn And Suites Nashville Franklin (Cool Springs) Hotel Franklin
Hampton Inn Franklin
Franklin Hampton Inn
Hampton Inn Cool Springs
Hotel Style:
#5 Family Hotel in Franklin
#6 Romantic Hotel in Franklin
#6 Business Hotel in Franklin
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