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Americas Best Value Inn Franklin/Spring Hill

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Americas Best Value Inn Franklin\/Spring Hill
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69 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Janesville
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed here for one night on our way home from Florida. The rate we paid was double of what it should be. I would have no issue spending up to 85 per night, but it's no way worth the $150 after taxes. The free breakfast was sad. 2 cereal choices, English muffins, toast, Eggos, juice, coffee, and Honey Buns. I... More 

Helpful?
Thank Shari R
A TripAdvisor Member
1 of 5 stars Reviewed 2 weeks ago via mobile

Poor management! Had to change rooms twice, both smelled bad and the only reason I stayed is because all the hotels were sold out. I should have slept in my car. The owner has a nasty attitude so beware!! Found a bug on my bedding, hair on the bath floor and tub, smelled of smoke and a pet. Pay a... More 

Helpful?
Thank A TripAdvisor Member
Newbern, Tennessee
Level Contributor
180 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed May 27, 2016 via mobile

My family stayed here Memorial Day weekend for travel ball tournament in Franklin. The lady at the front desk was friendly. Our room was clean and our beds were cozy. We stayed in room 301. My only complaint is that the fire alarm was covered in plastic.

Helpful?
Thank Anichols39
abvifranklintn, Webmaster at Americas Best Value Inn Franklin/Spring Hill, responded to this review

Dear Guest, Thanks for your comments. I’m pleased you had a good experience with us although I regret that we couldn’t completely satisfy you because you believed there to be a problem with a fire alarm. We have multiple alarms, and all comply with local regulations. We take real pride in our hotel, and I apologize if we let you... More 

Saint Cloud, Florida
Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed May 24, 2016 via mobile

Nice and clean. Great complimentary breakfast. Easy on and off highway. Short drive into Nashville. Reasonable rates. Cracker barrel around the corner if you want a huge breakfast. They are pet friendly. Room access was from inside so we felt very safe.

Helpful?
Thank FloridaRobin
abvifranklintn, Webmaster at Americas Best Value Inn Franklin/Spring Hill, responded to this review

Dear Guest, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to... More 

Orillia, Canada
Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed April 22, 2016

Left from Florida to return to Canada after a vacation. made the mistake of leaning April 1st when all the Snowbirds would be on the road as well. Didn't get as far as we wanted due to traffic so we pulled over in Franklin for overnight. Area had lots of hotels but due to the volume of travelers, most were... More 

Helpful?
Thank 965glenf
abvifranklintn, Webmaster at Americas Best Value Inn Franklin/Spring Hill, responded to this review

Dear Guest, Thanks for taking time to comment. Your comments help us improve. I'm terribly sorry you had a bad experience with us. Your experience isn't an indication of how we usually do business, and I regret that we didn't do better for you. You deserve a room that meets your needs and exceeds your expectations, and we'll work to... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 3, 2016 via mobile

This place is very dirty except the lobby. The first room they sent us to wasn't even ready, there was can tabs on the floor and an empty pop can in the sink and bathroom not cleaned. The halls and rooms had alot of dust around the edges and in the room there was dust on the headboards and dressers... More 

Helpful?
Thank Kathy H
husspatel, Manager at Americas Best Value Inn Franklin/Spring Hill, responded to this review

Dear Kathy H, We appreciate you sharing your experience with us. I am concerned about the housekeeping and maintenance issues you mentioned. We will be sure to addresses these issues so that future guests are not impacted. We hope that you give us another opportunity in the future. Regards, Tommy-Manager Americas Best Value Inn-Franklin, TN More 

Chattanooga, Tennessee
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed February 29, 2016

We were stopping over in Franklin without reservations on a Sat night. What can I say? It was a bed and toilet. Noisy halls due to the excitement of a state-wide wresting tournament in town. The evening clerk warned my husband there is a group coming in late, so we were mentally prepared. The morning clerk was most pleasant but... More 

Helpful?
Thank Jayne C
husspatel, Manager at Americas Best Value Inn Franklin/Spring Hill, responded to this review

Dear Jayce C, Thank you for taking the time to review our hotel. I apologize for the issues you experienced. We do our best to provide a comfortable and enjoyable stay. I am sorry that we could not meet your expectations. Your feedback is very important and will help us to make adjustments where necessary. Regards, Tommy-Manager Americas Best Value... More 

Louisville, Kentucky
Level Contributor
63 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed January 15, 2016

Unfortunately, I didn't read the reviews for this hotel before booking. This hotel is in a cluster-hotel complex, with similar places like La Quinta and Baymont Inns & Suites. Because we were just stopping to break-up our long drive to Mobile, we only needed one night, thank goodness. On previous occasions, I had good experiences with the other hotels in... More 

Helpful?
Thank Aleeta P
husspatel, Manager at Americas Best Value Inn Franklin/Spring Hill, responded to this review

Dear Aleeta P, On behalf of the staff and management, I would like to personally apologize for the housekeeping and maintenance issues you encountered during your stay. We do our best to provide clean and comfortable rooms at affordable prices. I will be sure to address the issues you discussed. In the past year we have added new mattresses and... More 

Bismarck, North Dakota, United States
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed January 13, 2016

We stayed at this hotel on our way to Florida for the winter. Is was right off the interstate and there was virtually no noise. The property and outside appearance where nice. The front desk was very polite and helpful. He gave us several suggestion on nearby places to eat. The room was clean and tastefully decorated. Our only issue... More 

Helpful?
Thank Rick G
husspatel, Guest Relations Manager at Americas Best Value Inn Franklin/Spring Hill, responded to this review

Rick G, We appreciate your business and your patience as we are going thru our upgrades with our internet. We are extremely happy to hear that you found the rest of your stay enjoyable and we look forward to seeing you again. Take Care, Tommy B Front Desk. More 

south dakota
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
1 of 5 stars Reviewed January 8, 2016

Less than 5 minutes after check in I found a live roach bug crawling in the bath tub and another one crawling on the headboard of the bed. I took pictures of them, which I will try to post here. I even put my electronic room key next to the one in the shower for proof that the pic was... More 

Helpful?
1 Thank tessyts1968
husspatel, Guest Relations Manager at Americas Best Value Inn Franklin/Spring Hill, responded to this review

tessyts1968 We take health and cleanliness issues very seriously. The day after your experience with us we had a pest control agent come in and look over the room tooth and nail and much to our relief they did not find any sign of pests or other bugs. We are unsure how your experience came to be and look forward... More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
Official Description (provided by the hotel)
Welcome to Americas Best Value Inn Franklin/Spring Hill, conveniently located seventeen miles south of Nashville and two miles from downtown Franklin. Local universities include Columbia State Community College and Lipscomb University. Golf all day surrounded by rolling hills, tour a countryside of rich farmlands and lazy rivers, or visit Civil War sites like the Lotz House Museum and Battle of Franklin - Civil War Museum. Browse a wide variety of specialty shops at Cool Springs Galleria. Enjoy a delicious meal at one of the nearby restaurants including Cracker Barrel Old Country Store, Sonic Drive-In, and Steak 'n Shake. Our Franklin/Springhill, TN hotel features a number of amenities to ensure a comfortable stay, including free continental breakfast with coffee served daily. Stay connected with free wireless high-speed Internet access available in our common areas and guest rooms. Rest in the privacy of your own guest room with amenities including new 39 inch flat-screen TV's, hairdryer, clock radio, desk with lamp, iron and ironing boards upon request, grab bars in the bathroom. At Americas Best Value Inn Franklin/Spring Hill, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more   less 

Additional Information about Americas Best Value Inn Franklin/Spring Hill

Address: 4201 Franklin Common Ct, Franklin, TN 37067-4040
Location: United States > Tennessee > Franklin
Price Range: $78 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Americas Best Value Inn Franklin/Spring Hill 2*
Number of rooms: 50
Reservation Options:
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