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Comfort Inn

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06/04/2017 06/05/2017
1 room 2 adults 0 children
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630 Reviews from our TripAdvisor Community

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Showing 630: English reviews
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Reviewed 1 week ago via mobile

The room was not cleaned to standard. Hair in the bathroom tub. Curtains were filthy and even the ice bucket was dirty. To top it off they have 2 ice machines and both were out of service. 2 tiolet rolls that were just about empty. The garbage can in the breakfast area was over pouring while the attendant was chatting...

1Thank Jill C
Reviewed November 27, 2016 via mobile

We frequently visit our daughter in Spring Hill , and recently stayed a week here; bed was very comfortable & soft linens ; staff very friendly & helpful; good coffee & breakfast ! Close to restaurants & shopping ; only 20 mins drive to Spring Hill ; We will certainly stay here again!

1Thank Melody1962
About Hotel's Favorite Review
Terre Haute, Indiana
Reviewed 2 weeks ago

It was just a place to spend the night and get off the road. Again hotels in the area were full and this was during the week. The hotel needed updated and cleaned better. We try to stay at Comfort Inns but we will start looking at other hotels.It was a little over priced for the room.

Thank Peggy Z
Franklin, Tennessee
Reviewed 4 weeks ago

There is nothing enjoyable about staying at the Comfort Inn in Franklin Tennessee. They should re-name this hotel the DisComfort Inn! You will have a terrible experience from check in to check out. Please don't waste your time or money on this hotel. Check In to Check Out was horrific. Staff is confused and doesn't know what to do.

Thank sgill1960
Reviewed April 2, 2017 via mobile

Eliminating a bed and adding a couch and tv 3 feet from the other tv and charging more than a standard room with 2 beds. Does not a suite make. Bed was comfortable. Bathroom cramped. Been traveling for 2 weeks worst room highest price. Stay at the Bymont next door.

Thank William F
Little Rock, Arkansas
Reviewed March 24, 2017

Stayed here for a trip to Nashville. This place was not so great. The room was too small, they charged too much for a rollaway bed, and the A/C was set at a minimum of 76°F. In the South. We want relief from heat, not heat that's not quite as hot but is still hot. I think it was colder...

Thank iambobbytwix
Reviewed March 16, 2017

In town for 2 night for a sporting tournament. Front desk worker was friendly and check in was fast. Upon entering the room. I noticed the door to be quite old and painted an awful brown color. Inside the room looked like the carpet was fairly new. The bathrooms, however, were down right scary. The caulking was peeling and moldy....

Thank Vanessa B
Elkhart, Indiana
Reviewed March 2, 2017

We have always stayed at Comfort Inns. What a surprise when we found out that the Comfort Inn we had stayed at the previous year had switched buildings with The Baymont Inn next door. I don't understand, because it was indeed a step down for Comfort Inn. When you open the door to your room, you are standing at the...

Thank Neill B
Reviewed February 28, 2017

We stayed here on Friday night, February 24, 2017. In town for a sporting tournament. I wrote to the GM about my issues, with no response. The stay was aligned with numerous issues. First off the door keys would not work. I had to return to the front desk twice after trying the keys. Then the front desk person went...

2Thank Beth W
Reviewed January 12, 2017

I have to start by saying that Comfort Inn has been my "go to" lodging brand when on road trips. I have always found them to be exceptional in their attention to details which makes them stand out compared to other brands in their price range. However the Franklin TN Comfort Inn was a disappointment as soon as we pulled...

1Thank GGPops
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78 photos of this hotel

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Bathroom (6)
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Management photos: Courtesy of the property manager

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Hotel & Grounds (10)
Pool/Beach Area (1)
Business Center/Function Rooms (1)
Dining (8)
Room/Suite (21)
Bathroom (1)
Other (6)
06/04/2017 06/05/2017
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Comfort Inn

Address: 4202 Franklin Common Ct, Franklin, TN 37067-4040 (Formerly Baymont Inn and Suites Franklin)
Location: United States > Tennessee > Franklin
Price Range: $105 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 66
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Also Known As:
Holiday Inn Express Franklin Hotel Franklin
Holiday Inn Franklin
Franklin Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn staff and other travelers.
4 questions
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Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay somewhere else”
  • Mildew around tub
  • mildew in window
  • Door Frame in bathroom
  • behind toilet
jenk61, Nov 5, 2016 | Read review
“Top floor is pretty quiet - we were about 4 rooms away from the elevator”
Endinsight, Sep 22, 2016 | Read review
“Noise level was not as good as in other Comfort Inns we have stayed in so not sure choosing a certain room would do any good.”
lvdwd, Jun 22, 2016 | Read review
“Maybe a room on the top floor would eliminate the noise from others when showering or bathing.”
frankk708, Jun 13, 2016 | Read review
“third floor may have a nice view.”
JimSr08, Jun 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
$93* /night
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