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Holiday Inn Express Dandridge

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Holiday Inn Express Dandridge
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124 Reviews from our TripAdvisor Community

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Showing 124: English reviews
Dallas, Texas
1 review
2 of 5 stars Reviewed 3 days ago NEW

Way over-priced for quality of the room. Although the room was a non-smoking room it was on the third floor which has smoking rooms. The hallway as well as my non-smoking room smelled of cigarette smoke. Though I reported that the smoke alarm was missing from my room, the staff did not seemed concerned. I think a fire marshal would... More 

Helpful?
Thank aerocrag
St. Joseph
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

This is the same comments I left with the person at the front desk as we left. She did offer us her floor fan. This was our first time staying at a Holiday Inn Express, we might of choice the wrong Inn for our first stay, all of them can't be this bad. Check in took quit a bit of... More 

Helpful?
Thank Doc523

Travelers are raving about these Dandridge hotels

Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

When we first arrived the 2 "security" doors in the back were open. They were broken and could not be fully locked. The elevator and hallways smelled of old smoke and were musty. Our room was cleanish, but in disrepair. The tv and remote would not work, but after 3 calls, Kelly cheerfully came to fix it. Our 2 queen... More 

Helpful?
Thank Stephanie M
A TripAdvisor Member
3 of 5 stars Reviewed 2 weeks ago via mobile

This place stands out as a bruise to the HIE chain. This is easily the most rundown looking one I have stayed at. Old room phones with sun bleached paper containing hotel info, wall sockets coming off the wall, desk lamp at eye level or lower rendering it useless when sitting at the desk, warn down leather on chair in... More 

Helpful?
Thank A TripAdvisor Member
Markleysburg, Pennsylvania
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Contrary to the other reviews, we were very, very satisfied. We called about an hour ahead and a very helpful front desk worker had us all set up with a very good price as well. We arrived and the same worker was at the front desk. Again, very plesant and helpful. Our room was very clean as well as comfortable.... More 

Helpful?
Thank jleasure22
Prescott, Arizona
Level Contributor
162 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We have stayed in lots of Holiday Inn Express hotels, but this one did not measure up to any of the others. Hotel appears to be quite old, with old furnishings, etc. Not very clean. We cancelled our return stay. There are better hotels nearby.

Helpful?
Thank PaulL227
IHGService, Guest Relations Manager at Holiday Inn Express Dandridge, responded to this review

Dear PaulL227, Thank you for your recent stay and for taking the time to write a review. It is regrettable that the cleanliness of the room and that you find the hotel to be dated was let down. Please accept our sincerest apologies for any inconvenience these may have caused you. Guest comfort and safety are of the utmost concern... More 

San Antonio, Texas
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 19, 2016

This hotel is not up to the standards of a Holiday Inn Express. In fact, I've stayed at cheap motels that were cleaner! And this was not cheap. I'll add pictures of the bathroom later, but the bathroom was terrible. The mildew smell was super pungent. There was a shoe print in the tub! We opted not to shower and... More 

Helpful?
Thank Badtzmaru2015
IHGService, Guest Relations Manager at Holiday Inn Express Dandridge, responded to this review

Dear Badtzmaru2015, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I... More 

Level Contributor
9 reviews
1 of 5 stars Reviewed May 31, 2016 via mobile

Staff was great and very helpful. Rooms were clean and very comfortable. The only reason i give this hotel 1 star instead of 5 is the pos "manager" if thats what you wanna call her. Betsy this so called manager left me and my fiancee with no place to stay. Her employee double charged my card for our stay. I... More 

Helpful?
Thank jordensh92
IHGService, Guest Relations Manager at Holiday Inn Express Dandridge, responded to this review

Dear jordensh92, First of all, thank you very much for your recent stay at our hotel. We are sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your... More 

Florence
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 25, 2016

* They allow smoking. While they moved us to a non-smoking floor you can smell it in the elevator and common areas. * The AC was set where you could not set it to be cold and we prefer to sleep in a cooler room. * The noise levels from the hallway and slamming doors was very high. Woke us... More 

Helpful?
Thank Jennifer S
IHGService, Guest Relations Manager at Holiday Inn Express Dandridge, responded to this review

Dear Jennifer S, Thank you for taking the time to write a review of our hotel and for your loyalty as our IHG Rewards Club member. It is regrettable that some of our amenities and services did not live up to your expectations. I sincerely apologize for any inconvenience you may have experienced due to our air conditioning system, the... More 

Miami Beach, Florida
Level Contributor
1 review
1 of 5 stars Reviewed May 23, 2016

This hotel is horrible. It's dirty, it smells like smoke, and it's in disrepair. The paint is peeling off the walls, the carpet is torn, and 50% of our towels had stains. If the towels have stains, they either aren't washing them or someone forgot the bleach. Either one is concerning. Maybe just skip the hotel and pitch a tent... More 

Helpful?
Thank blueskiesdrive
IHGService, Guest Relations Manager at Holiday Inn Express Dandridge, responded to this review

Dear blueskiesdrive, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of our goal on your visit. We would like to apologize for failing to meet your expectations regarding our hotel condition. Your feedback is troubling... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located at the foothills of the Great Smoky Mountains, in Historic Dandridge, the newly renovated Holiday Inn Express Hotel offers relaxing, affordable accommodations. Whether traveling for business or pleasure, this 61 room, 3 story hotel offers a variety of room types to fit every family's budget. The area has many spectacular views and attractions. The Great Smoky Mountains can be seen from our hotel and beautiful Gatlinburg along with Pigeon Forge are close by. Nearby golf courses and Douglas Lake are just a few samples of our many area attractions. The Holiday Inn Express in Dandridge is committed to providing efficient service flavored with a dose of Southern Hospitality sure to please even the most seasoned traveler. We welcome individuals, families, and groups of various sizes. Our hotel also has rooms set aside for our guests who are traveling with pets. We have ample parking and can accommodate buses. At the Holiday Inn Express in Dandridge, you will check in as a guest and depart as a friend, so come Stay Smart with us. ... more   less 

Additional Information about Holiday Inn Express Dandridge

Address: 119 Sharon Drive, Dandridge, TN 37725
Location: United States > Tennessee > Dandridge
Price Range: $107 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Dandridge 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Holiday Inn Express Dandridge Hotel Dandridge
Holiday Inn Dandridge
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