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Holiday Inn Express Dandridge

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Holiday Inn Express Dandridge
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128 Reviews from our TripAdvisor Community

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Showing 128: English reviews
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed in a standard room and pleasantly surprised by the size of the room. It really didn't seem much different all, just saved us some money. The beds were very comfortable as well! There was a mini fridge, small keurig coffee maker and microwave in the room. The location is just beginning a major renovation. Should be awesome when... More 

Helpful?
Thank Lara C
Holland, Michigan
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

When you first walk in you can tell that this hotel was nice when it was built. Seeing signs that they are doing a full remodel is clear that they want to keep it updated. Knowing that it is older and yet so clean you can tell it has been well taken care of. I would recommend staying here, especially... More 

Helpful?
Thank Jeremy D
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Keep driving to another exit! I would not stay here again. The staff was helpful and kind but the rest of the place needs work. I saw a sign that said they would be remodeling in August -I hope they also clean. My room was on the 2nd floor close to a heavy door that would slam everytime someone used... More 

Helpful?
Thank Susan S
IHGService, Guest Relations Manager at Holiday Inn Express Dandridge, responded to this review

Dear Susan S, Thank you for taking the time to provide us with your feedback. Our efforts to improve the hotel are ongoing and we appreciate your honest feedback. I am happy you found our staff helpful and kind. I apologize for any inconvenience experienced due to the noise levels, cleanliness of the bathroom and hotel atmosphere. Kindly be assured... More 

Travelers are raving about these Dandridge hotels

Level Contributor
3 reviews
2 of 5 stars Reviewed 4 weeks ago via mobile

This is not up to Holiday in standards whatsoever. The halls smelled heavily of smoke and so did the elevator. The A/C in the room was so horrific, that they had a fan that sits on the floor to help with the sweating agony. Their toilet had black marks on the inside of the bowl. A Bobby pin was left... More 

Helpful?
Thank Alan W
IHGService, Guest Relations Manager at Holiday Inn Express Dandridge, responded to this review

Dear Alan W, Thank you for taking the time to review our property. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. I am sorry to hear that there were certain aspects of your visit that did not meet your standards in particularly the level of... More 

Dallas, Texas
1 review
2 of 5 stars Reviewed 4 weeks ago

Way over-priced for quality of the room. Although the room was a non-smoking room it was on the third floor which has smoking rooms. The hallway as well as my non-smoking room smelled of cigarette smoke. Though I reported that the smoke alarm was missing from my room, the staff did not seemed concerned. I think a fire marshal would... More 

Helpful?
Thank aerocrag
IHGService, Guest Relations Manager at Holiday Inn Express Dandridge, responded to this review

Dear aerocrag, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of our goal on your visit. We would like to apologize for failing to meet your expectations regarding our staff and the room you were... More 

St. Joseph
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed July 21, 2016

This is the same comments I left with the person at the front desk as we left. She did offer us her floor fan. This was our first time staying at a Holiday Inn Express, we might of choice the wrong Inn for our first stay, all of them can't be this bad. Check in took quit a bit of... More 

Helpful?
Thank Doc523
IHGService, Guest Relations Manager at Holiday Inn Express Dandridge, responded to this review

Dear Doc523, Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with our property particularly with the check-in service, room temperature control, water pressure in shower, and the third floor hallway just to name a few. I would like to apologize for any inconvenience these issues... More 

Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed July 12, 2016 via mobile

When we first arrived the 2 "security" doors in the back were open. They were broken and could not be fully locked. The elevator and hallways smelled of old smoke and were musty. Our room was cleanish, but in disrepair. The tv and remote would not work, but after 3 calls, Kelly cheerfully came to fix it. Our 2 queen... More 

Helpful?
Thank Stephanie M
IHGService, Guest Relations Manager at Holiday Inn Express Dandridge, responded to this review

Dear Stephanie M, Thank you for sharing your feedback from your recent stay. We rely on guest feedback to determine the things we need to keep on doing and the areas we need to improve on. I appreciate your kind words towards our staff and the customer service they delivered. I am also glad to read that you enjoyed the... More 

A TripAdvisor Member
3 of 5 stars Reviewed July 12, 2016 via mobile

This place stands out as a bruise to the HIE chain. This is easily the most rundown looking one I have stayed at. Old room phones with sun bleached paper containing hotel info, wall sockets coming off the wall, desk lamp at eye level or lower rendering it useless when sitting at the desk, warn down leather on chair in... More 

Helpful?
Thank A TripAdvisor Member
IHGService, Guest Relations Manager at Holiday Inn Express Dandridge, responded to this review

Dear Valued Guest, Thank you for your feedback regarding your stay at Holiday Inn Express Dandridge, TN. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff and the bed. However, we’re sorry we fell below your expectation regarding the room amenities. We will address this... More 

Markleysburg, Pennsylvania
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 7, 2016 via mobile

Contrary to the other reviews, we were very, very satisfied. We called about an hour ahead and a very helpful front desk worker had us all set up with a very good price as well. We arrived and the same worker was at the front desk. Again, very plesant and helpful. Our room was very clean as well as comfortable.... More 

Helpful?
Thank jleasure22
Prescott, Arizona
Level Contributor
162 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
2 of 5 stars Reviewed July 3, 2016

We have stayed in lots of Holiday Inn Express hotels, but this one did not measure up to any of the others. Hotel appears to be quite old, with old furnishings, etc. Not very clean. We cancelled our return stay. There are better hotels nearby.

Helpful?
Thank PaulL227
IHGService, Guest Relations Manager at Holiday Inn Express Dandridge, responded to this review

Dear PaulL227, Thank you for your recent stay and for taking the time to write a review. It is regrettable that the cleanliness of the room and that you find the hotel to be dated was let down. Please accept our sincerest apologies for any inconvenience these may have caused you. Guest comfort and safety are of the utmost concern... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located at the foothills of the Great Smoky Mountains, in Historic Dandridge, the newly renovated Holiday Inn Express Hotel offers relaxing, affordable accommodations. Whether traveling for business or pleasure, this 61 room, 3 story hotel offers a variety of room types to fit every family's budget. The area has many spectacular views and attractions. The Great Smoky Mountains can be seen from our hotel and beautiful Gatlinburg along with Pigeon Forge are close by. Nearby golf courses and Douglas Lake are just a few samples of our many area attractions. The Holiday Inn Express in Dandridge is committed to providing efficient service flavored with a dose of Southern Hospitality sure to please even the most seasoned traveler. We welcome individuals, families, and groups of various sizes. Our hotel also has rooms set aside for our guests who are traveling with pets. We have ample parking and can accommodate buses. At the Holiday Inn Express in Dandridge, you will check in as a guest and depart as a friend, so come Stay Smart with us. ... more   less 

Additional Information about Holiday Inn Express Dandridge

Address: 119 Sharon Dr, Dandridge, TN 37725-4670
Location: United States > Tennessee > Dandridge
Price Range: $100 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Dandridge 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Holiday Inn Express Dandridge Hotel Dandridge
Holiday Inn Dandridge
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