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Holiday Inn Express Dandridge

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Traveler (56)
Room & Suite (43)
Dining (7)
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Overview
  • Excellent21%
  • Very good26%
  • Average17%
  • Poor14%
  • Terrible22%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness center
2 Star Hotel
All hotel details
Additional information
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Rooms
Jul 1Jul 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (174)
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LanguageEnglish
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All reviewsihg memberfree breakfast in the morningfell asleepnice linensfloor roomlots of pillowsrooms were very cleanplumbingpantrysmokiesinns
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1 - 5 of 173 reviews
Reviewed 3 weeks ago

We arrived at this hotel around 0115 in the morning. We did not want to pay the pet fee so my husband stayed in our car with our dog while myself (8 months out hip replacement) my mother, and our 16 year old autistic son...More

Thank knarigon
Hotel's Favorite
Reviewed 5 weeks ago via mobile

The staff were nice. Room was clean. Bed was comfortable. They had a full breakfast bar with eggs, biscuits, sausage gravy, sausage, cereal, pancakes, fruit and more. The pool felt nice, not too cold.

Thank Jodi H
Reviewed April 25, 2018

The NA lady was very rude when we walked in at 11:30pm. She didn't recognize me as an IHG Platinum Member and did not offer any kind of welcome amenities. We got to our room to sleep and the beds/pillows were hard. The coffee pot...More

Thank sreiler93
Response from IHGService, Guest Relations Manager at Holiday Inn Express DandridgeResponded May 9, 2018

Hello sreiler93, Thank you for staying with us and for being an IHG Rewards Club Platinum Elite member. I'm sorry to read about the staff service you received and room condition that marred your stay. We take pride in having the absolute best and personalized...More

Reviewed April 24, 2018

if i would have been smart i would have paid attention to the last 6 months of reviews from a 3rd party site. but having stayed here before, i thought it would be alright. the problem here is that the management has forgotten the two...More

Thank Eric V
Response from IHGService, Guest Relations Manager at Holiday Inn Express DandridgeResponded May 9, 2018

Hi Eric V, Thank you for your stay and for taking the time to share your experience with us. I am sorry to read that our customer service did not live up to your expectations. Please allow me to follow up on your concerns and...More

Reviewed April 23, 2018 via mobile

We stay in hotels frequently and usually stay at a Holiday Inn when possible. We have never had a problem. This hotel was the exception. Upon arriving, nobody mentioned that they had downgraded our room. We understand that things happen, but you should mention that...More

Thank Kathi V
Response from IHGService, Guest Relations Manager at Holiday Inn Express DandridgeResponded May 8, 2018

Hi Kathi V, Thank you for your review and for staying with us. I’m very sorry to hear about your experience on your recent stay. I would like to address this with you further and have sent you a private message in an effort to...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Center with Internet Access
Breakfast Available
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$105 - $137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$105 - $137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (56)
Room & Suite (43)
Dining (7)
Pool & Beach (6)
Questions & Answers
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Room Tips
"Of course any room that is at the end of the hall will be most suitable for quiet."
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"Make sure it is in one of the renovated areas. If possible ask to see the room before committing."
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"I prefer lower floor, and stayed in 118, right off the lobby. Easy access and no excess noise. Nice big..."
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"Call first to find out where they stand on renovations."
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