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Comfort Suites

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227 Reviews from our TripAdvisor Community

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Showing 226: English reviews
Mc Kenzie, Tennessee
Reviewed October 26, 2014

We stayed at this hotel for one night on our way to the mountains. We were well pleased with it. I was able to use my TN Farm Bureau member discount and felt it was a value for what we paid. It was very comfortable, clean, and modern. The staff were very friendly and helpful.

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1Thank Dachshund-Mama77
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you so much for your wonderful review of our property and our staff. We are all so delighted you had such a good stay with us and that you really liked our new look. Please come back and stay with us when your travels next bring you through Crossville. Kind regards Suzanne Moffat - General Manager

Norfolk, Virginia
Reviewed October 26, 2014

We stayed here 9/26-09/30 and thoroughly enjoyed our king suite. The hotel manager, Suzanne (sp?) was wonderful and helped me to book my room when I was having problems with my reservation/link. We ended up on the first floor and the room was so spacious, beds were phenomenal, and the pillows were amazing. I am trying to find the pillows...

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Thank Krespass
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you so much for your wonderful review, we are so delighted you had such a good stay with us and it was a personal pleasure to be able to assist you with your reservation. We have completely finished our hotel renovation now having done the whole inside and out and we are like a brand new property and I...

Colorado
Reviewed October 20, 2014

This is a typical Comfort Suites hotel. Unfortunately, they have not learned the importace of good computer access for the modern traveler. They had a desk with connections that would lead one to believe they understood these needs. And, they had a chair designed to LOOK LIKE an ergonomic chair. The problem was that the chair would not go high...

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Helpful?
Thank johndeereguy59
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you for taking time to review our newly renovated hotel. I am delighted that overall you enjoyed your stay with us. Your scores for our sleep quality, cleanliness and staff service were really high and we appreciate your feedback. I was concerned to see your comments about our computer desk and our ergonomic chair, all of the furniture is...

Branson, Missouri
Reviewed October 7, 2014

Stayed at this hotel recently. Experience was excellent. Very welcoming upon arriving. It is currently involved in some major reconstruction of the outside area, however, this did not affect our stay. Cleanliness was exceptional and comfort and quietness of the room was wonderful. Room was exceptionally large and nicely decorated. Overall, an excellent hotel and great value. Would stay there...

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Helpful?
Thank Truancy
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you so much for your wonderful review of our property and our staff. We are all so delighted you had such a good stay with us and that you really liked our new look. Please come back and stay with us when your travels next bring you through Crossville. Kind regards Suzanne Moffat - General Manager

Markham, Canada
Reviewed October 1, 2014

Stayed one night. The hotel is newly renovated in up to date colours. Stayed in a King with couch: room is spacious, has a separate sink area from toilet, refrigerator, microwave, pool, exercise room and includes breakfast. Great location for playing golf at Cumberland.

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Helpful?
Thank TeaCupWhale
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you for writing such a positive review for us, we really appreciate you taking the time out to leave such great praise for our hotel. We are so happy you like our new look - we recently completed a full renovation of the hotel and I am so delighted you like our changes! Please come back and see us....

Houston, Texas, United States
Reviewed September 29, 2014

We were pleasantly surprised by the Comfort Suites in Crossville, TN. After traveling from Texas to Wisconsin to Tennessee we have stayed at many Comfort Inn and Suites. This is by far the best. The room was clean, staff was extra friendly, breakfast was good and of course there are those cookies! Would definitely recommend this facility.

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Thank Linda M
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you so much for your wonderful review, we are so delighted that you think we are one of the best Comfort Suites you have stayed at. We all work really hard to ensure all of our guests have a great stay. We all really care and this shows in our recent Choice Hotel yearly inspection gaining us a score...

SIDNEY
Reviewed September 28, 2014

Met up with family in Crossville, TN. They traveled from Florida, we from upstate NY. We stayed at Comfort Suites and were very pleased. My sister arrived 1st, around 7am and they allowed here to check in and have breakfast. The facility was beautifully decorated, the staff friendly and the breakfast great (had both hot and cold choices). The hotel...

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Thank JOANNE F
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

What a fantastic review. Thank you so much we are truly delighted you had such a good stay with us, it is always our intention to exceed our customers expectations and I am so pleased we were able to do that for you and your family. Please come back and see us when your travels next bring you through Crossville....

Springfield, IL
Reviewed September 28, 2014

Stopped here on a Saturday night. The hotel was recently refreshed, and is an excellent place to stay. Everything is new, and looks great! The suite is well laid-out, with a king bed, sofa, side chair, 2 ottomans, work desk, fridge, microwave, large lavatory in the bathroom. Also very convenient to I-40. Price was great for the value. Staff is...

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Helpful?
Thank Roger S
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you so much for your wonderful review! We really appreciate the time you took to review our property! I am delighted you enjoyed all of the aspects of our hotel and rated us so highly. We are very pleased and proud of the new renovations that were completed just a few months ago! - Please come back and see...

Chesterfield, Missouri
Reviewed September 20, 2014

On September 6, 2014 we were going to stop in Knoxville but decided to stop in Crossville due to late hour. We have had good experiences with Comfort Suites at other stays.The staff was friendly and helpful. The room was very clean and updated, beds were excellent and offered a good night sleep. This is a very good value and...

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Thank Martin P
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you for your wonderful review!! We are truly delighted you had such a good stay with us. I have passed your comments on to all of my staff who with me thank you for taking time to appreciate us and the efforts we make to ensure you always have an exceptional stay. Please come back and see us and...

Chattanooga, Tennessee
Reviewed September 13, 2014

When I arrived several hours before check in time, Denise at the front desk changed my room so I could go ahead and check in rather than have to wait. She also put a couple of the fresh baked cookies in a bag with my name and the evening desk clerk brought them up to my room. Very cordial and...

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Helpful?
Thank jvogs
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you for taking time to review our property, we are truly delighted you had such a good stay with us. I have passed your positive praise onto Denise and awarded her a staff incentive 'Personal best certificate" - thank you again for your wonderful review, we look forward to welcoming you back when you are next in the area....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Free Breakfast
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Welcome to newly renovated Crossville Comfort Suites. We are located at exit 322 off Interstate 40 in the golf capital of Tennessee, home of 4 championship golf courses. Our spacious Guest Suites give you plenty of room to work and relax and are tastefully designed, we recently refurbished our complete hotel. For business or pleasure enjoy our Award Winning hospitality. All Comfort Suites are smoke free. We offer:- Complimentary wireless high speed internet access, Free local calls, In room coffee maker, refrigerator and microwave, Hair dryer, iron and ironing board,Vending Machines on all 3 floors, Business Center, Market Place, Fitness Center, Indoor heated pool and hot tub, Luxury Presidential suites are available, Free Your Morning Breakfast, Laundry facilities are also located on the property. ... more   less 

Additional Information about Comfort Suites

Address: 2581 E First St, (I-40, Exit 322), Crossville, TN 38555-2679
Location: United States > Tennessee > Crossville
Price Range: $102 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Comfort Suites Crossville
Crossville Comfort Suites
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Suites staff and other travelers.
3 questions
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Durham, North Carolina
3 months ago
sevierville
10 months ago

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Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Had first floor and there was no noise from outside or inside.”
 of 5 bubbles cindyl0451, Nov 1, 2016 | Read review
“Room was very quiet. We were on 3rd floor.....room 321”
 of 5 bubbles 559junew, Oct 8, 2016 | Read review
“All rooms are great!!”
 of 5 bubbles Huntermarieasheville, Sep 7, 2016 | Read review
“ground floor rooms have easy access to pool and off the shelf food for purchase.”
 of 5 bubbles kentuckydoug, Aug 16, 2016 | Read review
“Excellent management and good facilities”
 of 5 bubbles 81claytonh, Dec 18, 2015 | Read review
5 of 5
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