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Comfort Suites

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2581 East 1st Street, (I-40, Exit 322), Crossville, TN 38555
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1 room 1 adult
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176 Reviews from our TripAdvisor Community

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Asheville, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

The welcome we received from "Thomas" late Friday night the 15th of January was exceptional! We were tired from a very rainy traveling night and his welcome made us feel at home! He made sure we had everything that we needed to enjoy the night. He is definitely a tremendous asset to your hotel. Please thank him for us! Our... More 

Helpful?
Thank julies2413
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you so much for your wonderful review, Thomas is a much valued team member who really works hard to exceed customers expectations, i will ensure your comments are passed onto him. We are thrilled you had such a good stay - please come back and see us when you are next in Crossville. Kind regards Suzanne Moffat - General... More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

I was only in town for one night. But the staff is very welcoming and friendly. The lobby is nice and cozy. My room was clean except for one hair in the bathroom.. the room had a king sized bed and a little sitting area with a small couch and a chair. There were two windows in the room to... More 

Helpful?
Thank JoAnna M
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you for taking time to review our property we are delighted you enjoyed your stay with us - we apologize that you found breakfast to be less than impressive, we are currently working on improving our breakfast by adding more items to make the breakfast more pleasing. We thank you for your comments which only help us improve our... More 

Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My husband and I stayed at Comfort Suites while visiting family. They had great breakfasts, friendly helpful staff and updated clean rooms. It is easily located to access the highway and "The Glade". They have a pool and hot tub inside, and work out facility.

Helpful?
Thank Stacie V
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Dear Stacie Thank you for your wonderful review - we really work hard to ensure our staff our friendly and our rooms are clean, we are delighted you found this to be the case. Please come back and see our newly Choice awarded Platinum Winning hotel. Kind regards Suzanne Moffat - General Manager More 

Battle Creek, Michigan
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 29, 2015

We were greeted in a friendly manner and the person was helpful in suggesting a place for dinner. Our room was spacious, very comfortable and clean. We will definitely stay again. The breakfast area was also clean and we'll kept.

Helpful?
Thank 6sharon220
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you Ms Sharon for taking time to review our hotel, we are so pleased we were able to recommend a good place to eat. We are always more than happy to give help and advice to all of our guests. We are delighted you would come back and see us whenever you are next back in Crossville. Kind regards... More 

Pulaski, Tennessee
1 review
5 of 5 stars Reviewed December 18, 2015

The rooms and amenities were very clean and well maintained. The breakfast had a wide variety of hot and cold food and was well stocked and clean. The visit convinced us that we will stay here again. The management was very good and the overall experience was one that we want to repeat.

Helpful?
Thank Clayton H
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Dear Clayton, Thank you so much for your wonderful review. We are so pleased you enjoyed our wide selection of hot and cold food in our breakfast area. We have recently improved our selection with a few more items yet to be added. We are always pushing to try and improve all areas and exceed our guests expectations. We are... More 

Williams, AZ, United States
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 17, 2015 via mobile

The staff was super helpful and fun (really)! The room had a couch area, which was nice for watching tv instead of on the bed. Breakfast included a wide variety of hot and cold items. Price with AARP was barely over $100, and we feel the room was worth much more, not to mention the exercise room.

Helpful?
Thank David T
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Dear David, Thank you so much for taking time to review our hotel. We are absolutely delighted you liked our new look hotel since our renovations. We added a couch to provide a nice rest area for our guests. We have recently been awarded Choice Hotels Platinum Award making our hotel in the top 3% of the brand !! what... More 

Neenah, Wisconsin
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 14, 2015

Very nice hotel, large and very clean rooms. Breakfast was a step above the norm with lots of options. Hotel staff was so friendly thought they might ask us home for dinner! Only drawback was the refrig froze our food.

Helpful?
Thank Susan J
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Dear Ms Susan, Thank you so much for reviewing our property, we are so delighted you had such a good stay with us and enjoyed our newly revamped breakfast!! Please come back and see us all when you are next in Crossville and we will be sure to invite you home for dinner..... Kindest regards Suzanne Moffat - General Manager More 

Gainesville, Virginia
Level Contributor
4 reviews
5 of 5 stars Reviewed December 13, 2015

It shouldn't be a surprise, because we have had great experiences with other Comfort Suites, but this was really one step above. Spacious room, very clean, comfortable beds and a wonderful shower. Lots of choices for breakfast, and a staff that was definitely oriented to make us feel at home. Convenient access in and out of the interstate is another... More 

Helpful?
Thank Ana B
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you Ms Ana, We are thrilled you enjoyed your stay with us - we really aim to exceed our guests expectations and I am delighted we were able to do that for you during your recent stay with us. I will definitely pass on your positive praise to all of my staff. Please come back and see us and... More 

Voorhees, New Jersey
1 review
5 of 5 stars Reviewed November 29, 2015

Room was clean, and roomy. The bed was very comfortable with a lot of pillows. Breakfast had a lot of choices, including waffles. They also had different choices each day. Reception was friendly and helpful. Very nice hotel.

Helpful?
Thank Elizabeth O
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you so much for taking time to review our property, we are delighted you enjoyed your stay and our newly revamped breakfast - the waffles are hit !! Please come back and see us. Kind regards Suzanne Moffat - General Manager More 

Knoxville, Tennessee
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 14, 2015

My wife and I stayed over night at this Comfort Suites while investigating real estate in Fairfield Glade. We were pleasantly surprised by the large room with separate sitting area. The room seemed very clean, as well. The room was quiet. Breakfast the next morning was pretty good, as far as these included breakfasts go: I had a cheese omelet,... More 

Helpful?
Thank Paul P
GeneralManagerTN310, General Manager at Comfort Suites, responded to this review

Thank you so much for reviewing our property - we are delighted we were a 'Pleasant Surprise" on your road trip, we always strive to exceed our guests expectations and we are happy you had such a good stay with us. Please come back and see us when your travels next bring you through Crossville. Kind regards Suzanne Moffat -... More 

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