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All reviewslighted mirrorgolf weekendfresh smellingrecommend this hotel to anyonethe entire hotelthird floorgreat place to staywell maintained and cleanfairfield gladedefinitely stay here againfront desknice sizehome away from homestaff was very friendly and helpfulbreakfast roomcookieschaise
It’s the HIE properties in the smallest of towns which seem to amaze me the most. We once stumbled upon a property in an unlikely place which we later learned was voted Best in WORLD for several consecutive years. We’ve stayed at IHG properties around...More
Response from Joe B, General Manager at Holiday Inn Express & SuitesResponded April 19, 2018
While I do sincerely regret and apologize for the incident that occurred during your first night with us, I am grateful that the rest of your stay was excellent. I heard about what Daniel was able to do for you and I was...More
I was attending a meeting at the hotel and needed to make copies. When I spoke to Daniel at the desk he could not have been more helpful! He was very pleasant to deal with. He is a great example of a caring employee.
Response from Joe B, General Manager at Holiday Inn Express & SuitesResponded March 16, 2018
I want to thank you for your review. Daniel is a true asset to our hotel. I will be sure to commend him for his helpful service. Thank you for sharing your comments, I hope we see you again!
The place is bright and fresh. Rooms are nicely sized and very comfortable.
Housekeeping staff is very efficient and friendly.
Had an issue with checkin Jessica (I think) but the manager more than made up for her rudeness. The rest of the staff (every single...More
Response from Joe B, General Manager at Holiday Inn Express & SuitesResponded 4 weeks ago
Thank you for your review! I am happy to hear that you enjoyed your stay with us. I will be sure to share your comments with our entire team.
I apologize again about the incident at check-in, I am glad that we were...More
Great location, outstanding staff, and super clean room. With the exception of the shower handle not working and having to bathe in the sink, I really enjoyed my brief 2 day stay. I so enjoyed receiving an email apologizing for the shower from Allesandra! I...More
Thank Nancy-Annette C
Response from Joe B, General Manager at Holiday Inn Express & SuitesResponded April 2, 2018
Hello Nancy-Annette C,
I want to start by apologizing for the issue that you encountered with the shower handle. Thanks to your feedback we were able to get that item repaired immediately. I greatly appreciate you bringing the issue to our attention. I am glad...More
This is a great stay the staff is very helpful and welcoming, They serve a wonderful breakfast with many suggestions for dinner, their knowledge of the area for events and places to eat are very helpful. the access to the interstate is great.More
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Response from Joe B, General Manager at Holiday Inn Express & SuitesResponded December 20, 2017
I am very grateful for your review, I am glad that you enjoyed your stay! We do take great pride in our team, they are a vital part of what we do. I hope that you will come back and see us again...More