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BEST WESTERN Thunderbird Motel

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460 Reviews from our TripAdvisor Community

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Showing 459: English reviews
conway nh
Reviewed 5 days ago NEW

Why would I think that a very poor quality motel would improve over a 6 week period....the beds are horrible, everything is worn out and the place is very run down....on the plus side it is on the outskirts of Nashville and pet friendly [although they make no area available or preparations for pets except a fee]. This is my...

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Helpful?
Thank steve w
Crossville tn
Reviewed 6 days ago NEWvia mobile

My husband and I recently took a long weekend for our anniversary and stopped in at the Best Western in Cookeville. We were pleasantly surprised with what we found. The place was very clean and well kept. Clean crisp sheets and a clean room all around. The complimentary breakfast was good, it's not biscuits and gravy but it is fresh...

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Helpful?
Thank Sarah R
Arlington, Texas
Reviewed 2 weeks ago

I live in Arlington, TX and drive to Maryland to see my 92-year-young mom on a 6-7 week basis. The Best Western Thunderbird hotel is a little over halfway and convenient for a stop. The staff is wonderful and the bed awesome! I usually ask and get my favorite room. I recommend this hotel, especially to those who like Mexican...

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Helpful?
1Thank SHURELLE
Thunderbird01, Guest Relations Manager at BEST WESTERN Thunderbird Motel, responded to this review

Thank you for writing us such a great review here on TripAdvisor! We're so glad to hear you've had such good experiences with us! Thanks for being a continued customer at our hotel and we look forward to your next stay!

Erin, Tennessee
Reviewed 3 weeks ago

Motel is well kept, very good Mexican restaurant next door and shopping options were close and plentiful. For summer stays, it offered a great pool. Staff was very helpful regarding directions and tips on eating.

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Helpful?
Thank johnpO1327VA
Thunderbird01, Guest Relations Manager at BEST WESTERN Thunderbird Motel, responded to this review

Dear John, Thank you very much for writing us a wonderful review on TripAdvisor! We are fortunate to have a great staff to maintain our property and for being located where we are. We love hearing that your stay was a pleasurable one and we do hope that you come check out the pool next summer if we don't see...

Princeton, West Virginia
Reviewed 3 weeks ago

Stay here when i am back in the country and working on my property. I enjoy the staff and service I am offered. The convenience of the hotel to places to eat and all around needs is great. Tired of writing but needed 12 characters

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Helpful?
Thank David W
Thunderbird01, Guest Relations Manager at BEST WESTERN Thunderbird Motel, responded to this review

Dear David, We thank you for taking the time to write up a nice review for us here on TripAdvisor! It's great to hear that you enjoy our hotel enough to be a returning customer. I'm glad that your stays with us were pleasant and we look forward to seeing you again!

Jellico
Reviewed 4 weeks ago

we only stayed at this hotel overnight after we flew in from Vegas to Nashville on our way home to east TN.....all we did was sleep.....the bed was very comfortable and the room was very clean.....it did have a stale smell and needed to be aired out, also the whole motel needs redecorating.....the staff was attentive and professional.....the breakfast area...

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Helpful?
Thank Connie M
Thunderbird01, Guest Relations Manager at BEST WESTERN Thunderbird Motel, responded to this review

Dear Connie, We thank you for writing us a review here on TripAdvisor. I do apologize for you having an issue with an odor in the room. I’m not sure if you let our front desk clerk know about it, however we would have gladly let you switch rooms if we had one available. We are constantly renovating and redecorating...

Reviewed November 4, 2016 via mobile

Very friendly staff, close by to Cummings falls. Lots to nearby. Kids had fun in the pool, other guest were also very friendly. Clean and welcoming environment. Room was a little small, but everyone slept well, and had waffles for breakfast. No complaints.

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Thank cindy k
Thunderbird01, Guest Relations Manager at BEST WESTERN Thunderbird Motel, responded to this review

Dear Cindy, Thank you very much for writing us a wonderful review on TripAdvisor! We are glad you had a fun time at the pool. We hope you stop by and see us again soon!

conway nh
Reviewed November 4, 2016

Cookeville BW is on the out skirts of Nashville....so depending if you are going east or west the advantage of saying there is improved or decreased. the hotel is average, not aging gracefully. The breakfast area and selection is poor - there is a Mexican Rest. next door so that saves walking after check in...- food OK nothing special. We...

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Helpful?
Thank steve w
Thunderbird01, Guest Relations Manager at BEST WESTERN Thunderbird Motel, responded to this review

Dear Steve, Thank you for taking the time to leave us a review here on TripAdvisor. We have been working very hard this year to make many improvements on our property. We just installed new door locks on our rooms, revamped our exercise room and we are planning on remodeling the bathrooms next year as well. We are always trying...

Naples, Florida
Reviewed November 2, 2016

A roadside motor hotel reflective of designs that I suspect disappeared in the late '70s. In fact, the bathroom tile reminds me of colors and styles from the '60s (see photo) with 4" pink and white ceramic tiles and the jalousie window glass. The entire room is an eclectic mish-mash of colors, textures, and designs. It's almost as if the...

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Helpful?
Thank JEddleman
Thunderbird01, Guest Relations Manager at BEST WESTERN Thunderbird Motel, responded to this review

Thank you for taking the time to leave us a review here on TripAdvisor. I am sorry you didn't like some of the features of the room. I have had people tell me they love our bathrooms and that our beds are the most comfortable they've ever slept in. And a few times I've heard comments similar to yours. Unfortunately,...

Reviewed November 1, 2016 via mobile

We stayed in the Best Western Thunderbird hotel on our way to Gatlinburg. Very friendly staff , extremely clean & comfortable rooms ! And the lady working in the breakfast room was Amazing ! There was also a Mexican restaurant adjacent to the parking lot that was affordable & great had food !

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Helpful?
Thank NannahRice
Thunderbird01, Guest Relations Manager at BEST WESTERN Thunderbird Motel, responded to this review

Thank you very much for writing us a wonderful review on TripAdvisor! We are very proud of the hard work and dedication our staff brings to the hotel – and we’re happy to see you appreciate us as well! We would love to have you again the next time you’re coming through the area!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms

Additional Information about BEST WESTERN Thunderbird Motel

Address: 900 S Jefferson Ave, Cookeville, TN 38501-0953
Location: United States > Tennessee > Cookeville
Price Range: $77 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Thunderbird Motel 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Best Western Thunderbird Hotel Cookeville
Best Western Cookeville
Cookeville Best Western
Hotel Style:
#1 Best Value Hotel in Cookeville
#4 Romantic Hotel in Cookeville
#4 Family Hotel in Cookeville
#5 Business Hotel in Cookeville
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Thunderbird Motel staff and other travelers.
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Questions? Get answers from BEST WESTERN Thunderbird Motel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“non smoking”
 of 5 bubbles mommysbored, Oct 26, 2016 | Read review
“Rooms are all quiet.”
 of 5 bubbles 315joew, Oct 18, 2016 | Read review
“several restaurants around the motel ice cream parlor across the street pet friendly,,”
 of 5 bubbles toneydolls, Sep 15, 2016 | Read review
“Less than a mile from I 40”
 of 5 bubbles mnawaz12, Sep 5, 2016 | Read review
“natural light from frosted high window in bathroom was great early morning.”
 of 5 bubbles H767OZcarolp, Jun 2, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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