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Hampton Inn Memphis Collierville

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Hampton Inn Memphis Collierville
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467 Reviews from our TripAdvisor Community

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Showing 464: English reviews
New Orleans, Louisiana
1 review
5 of 5 stars Reviewed 1 week ago

Room was clean, modern, and nice. Seemed recently renovated (as of 2016.) Staff was friendly and helpful. For example, the fridge in my room was leaking, and someone was there to fix it promptly. Breakfast was hot & good, with cool people working it to take care of things. (I realized on the way back I left a waffle on... More 

Helpful?
Thank thisisvega
THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Dear thisisvega: Thank you so much for choosing to stay with us while in the area. We are so happy our staff here was attentive to your needs and took care of them very quickly for you. We certainly hope we get to see you again soon! No worries about the waffle. I'm certain our breakfast host took care of... More 

Sydney, Australia
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Good little hotel in beautiful little town. Staff friendly, courteous, free breakfast was awesome. Scrambled eggs, toast etc, all good. Charged my card more than the rate offered and when I struck up the courage to ask why it is because I may use other facilities and therefore they took more than required. And although my velocity card said it... More 

Helpful?
Thank nicole r
THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Dear Nicole r: Thanks for taking the time to review our property! We really enjoyed having you with us! The entire team was happy to hear the great comments on the staff and hotel. We look forward to seeing you again soon! Artavia Wilson More 

Collierville, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The pool was so dirty I didn't let the kids swim. My room, the bathroom ceiling was peeling and had mold all over it. You can tell there was a leak from the room above and you guys didn't fix it. Don't think I will stay there again recommend my family members stay somewhere else.

Review collected in partnership with Hampton

Helpful?
1 Thank markaH6469IX
THICollierville, General Manager at Hampton Inn Memphis Collierville, responded to this review

Dear Mr. Mark, I want to publicly apologize to you as I have already emailed you and discussed this with you over the phone. I am very sorry for the issues you had during your stay. As you will see from our other reviews this is not at all our NORM. As you know our pool was heavily utilized that... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very clean downstairs, the staff was exceptionally friendly --i wish I could remember their names! Our room was very clean, pool outside was great. Breakfast was the best we had our entire trip. Got a rollaway for the bedroom and it worked out great. We will definitely stay here again!!

Helpful?
Thank Heather H
THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Dear Heather H: Thank you so much for taking the time to review your stay with us. We are so excited you and your family had such a wonderful stay! We really value your feedback and its very pleasing to see such a great review! We hope to see you and your family again soon! Have an awesome day! Thanks,... More 

Charleston, South Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

We had a large group they were able to accommodate and the facilities were well kept. The breakfast was decent. I cannot think of a reason not to recommend this place. Rooms were comfortable and clean.

Helpful?
Thank lessaneta
THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Dear lessaneta: Thank you so much for taking time to review your stay with us. We are super excited you enjoyed visiting our property and area. We hope we have the opportunity to serve you again in the future. If there is anything we can do for you now or in the future, please don't hesitate to give us call.... More 

Bremen, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff were so friendly and professional. From check in to check out, they were a pleasure. The lobby and rooms were very clean and comfortable and the breakfast was awesome. The complimentary wireless internet was great!

Review collected in partnership with Hampton

Helpful?
Thank Alisha K
THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Dear Alisha K: Thank you so much for taking the time to complete a review for your stay. We are so excited you had a great stay with us. We do hope we have the chance to see you again in the near future! Have an awesome day! Thanks, Artavia Wilson More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We had a great visit ! Every one was friendly and the hotel was very clean . Ever employee from AGM Kathy to the houseman Alonzo was all amazing.they went above and beyond. our room stay clean during our visit due to Lens and Richard and Maria. Herman was pleasant and efficient. I enjoyed my stay thank to the great... More 

Helpful?
Thank cinderillasnowwhite
THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Dear cinderillasnowwhite: Thank you so much for your wonderful review! It is so rewarding to read such great things about our hotel and staff. We simply can't thank you enough! We hope to see you again in the near future! Thanks, Artavia Wilson More 

Evergreen, Colorado
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

We travel every other week and this hotel by far is the best hotel we have ever stayed at!!! Starting with your GM, (Tammy) does an amazing job running this hotel! We saw her many times during our stay interacting with the guess and making sure our every need was met! Another great employee was the AGM, Kathy I do... More 

Helpful?
Thank K1780PQpaulj
THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Dear K1780PQpaulj: We absolutely can't thank you enough for such a wonderful review! We appreciate the feedback. It really means the world to us! I am so happy that each person you mentioned went above and beyond to make your stay more comfortable and enjoyable. Everyone here really loves taking care of our guests! Again, thank you! Have a wonderful... More 

37342, United States
1 review
3 of 5 stars Reviewed July 21, 2016

The hotel was okay, even nice I guess, but it was kind of unappealing. The lobby was consisted of a front desk and the breakfast dining area. No ambiance or charm. The rooms were small, but the furnishing were good. An irritating thing was that there was no exhaust fan in the bathroom. After you took a shower the mirror... More 

Review collected in partnership with Hampton

Helpful?
Thank Frank W
THICollierville, General Manager at Hampton Inn Memphis Collierville, responded to this review

Dear Mr. Frank, Thank you for posting this response. As the GM, I always appreciate hearing from the guests. Since your response, we have refurbished the plants in the lobby and added ambiance lighting. Also, we are in the final works of getting new exercise machines. We realize the exercise room is small, so we partner with a nearby fitness... More 

Level Contributor
5 reviews
4 of 5 stars Reviewed July 20, 2016 via mobile

Friendly customer service. Morning breakfast had plenty of hot and cold options. Pool was also fun with plenty of morning and evening hours of operation. Business center had two terminals with a paper stocked printer. Recommend it for business and personal vacations. Only improvements I recommend are 1) bigger towels for the pool and 2) USB ports on computers in... More 

Helpful?
Thank awarraich
THICollierville, Front Office Manager at Hampton Inn Memphis Collierville, responded to this review

Dear awarraich: Thank you so much for taking the time to complete a review for your stay. We are so excited you had a great stay with us. We do hope we have the chance to see you again in the near future! Have an awesome day! Thanks, Artavia Wilson More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Step outside the beat of Memphis and relax in historic Collierville, where you can find Civil War landmarks and small-town tranquility still easily within reach of the musical thrills of Memphis. The Hampton Inn® hotel in Memphis/Collierville is located within a mile of the FedEx Technology Campus and walking distance to the FedEx Training Center. We are within fifteen minutes of Graceland, Beale Street, Mike Rose Soccer Complex and other major attractions including Memphis Zoo, Autozone Park, Main Street Collierville, and East Memphis Golf. ... more   less 

Additional Information about Hampton Inn Memphis Collierville

Address: 1280 W Poplar Ave, Collierville, TN 38017-3103
Location: United States > Tennessee > Collierville
Price Range: $131 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Memphis Collierville 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Hampton Inn Memphis Collierville Hotel Collierville
Hampton Inn Collierville
Collierville Hampton Inn
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