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Fairfield Inn & Suites Cleveland

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168 Reviews from our TripAdvisor Community

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Showing 168: English reviews
Morganton, NC
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We checked in after hours of driving. The desk clerk was very helpful. Our room was spotless and quiet. The thermostat in our room worked perfectly. Breakfast included 3 kinds of eggs, sausage, potatoes, and several kinds of fresh fruit. Also, available were waffles, cereal, bagels, bread and pastries. I am sure that I am forgetting something. Suffice to say,... More 

Helpful?
Thank bnbpen
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

bnbpen, I am always so happy to here when someone enjoyed their stay. These are the kinds of reviews we love sharing with our associates. Thank you so much for sharing your experience with us and we hope to see you again sometime soon. Sincerely, Ethan Beard GM More 

Orlandio
1 review
4 of 5 stars Reviewed 2 weeks ago

Hotel front desk and staff very friendly and helpful. Breakfast selections very good and staff made sure all were taken care of. The food area was very clean. Everyone at the hotel made us feel welcome and cared for. I would stay again and highly recommend this hotel.

Review collected in partnership with this hotel

Helpful?
Thank spenditdarr
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

spenditdarr, Thank You for letting us know about how your stay was. I am so glad that our staff made you feel so welcome. I hope that the next time you are in Cleveland we will have the pleasure of serving you once again. Sincerely, Ethan Beard GM More 

Saint Louis, Missouri
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

This is the third hotel we have tried while visiting Lee University and our favorite so far! Very clean, updated and comfortable rooms. The breakfast is good with many options to choose from. We will be staying here on return visits to see our student!

Helpful?
Thank Jeanne N
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Jeanne N, WOW! I am so glad that we are your favorite. I will let all of our staff know how much you have enjoyed staying here. We are looking forward to having the pleasure of hosting you next time you come to town. Sincerely, Ethan Beard GM More 

Saint Clair, Michigan
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 14, 2016 via mobile

We spent one night here. Easy on and off from I 75. Pleasant, clean, the usual Fairfield. The room was very nice. I was surprised, though, to hear footsteps in the room above me all night. Kind of loud. Nice large breakfast room. Large selection. Good coffee. We didn't swim, but I peeked in at the small but nice pool... More 

Helpful?
Thank Robindolls
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Robindolls, I am so glad you enjoyed your stay here with us. I will let our staff know how much you enjoyed your stay . Thank you again for choosing to stay with us. We know you have a lot of options for hotels and I hope that the next time you are in Cleveland, TN you choose to stay... More 

Cottontown, Tennessee
1 review
5 of 5 stars Reviewed August 10, 2016

I have stayed at the hotel more than once and each time is excellent. Clean, comfortable, convenient and easy access to local attractions. Good breakfast buffett. Nice indoor pool with workout area. Highly Recommend.

Review collected in partnership with this hotel

Helpful?
Thank lleebennett123
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

lleebennett123, I am so happy that you have enjoyed staying with us and thank you for taking notice of how well our staff takes care of our hotel. Thank you so much for your wonderful review. We look forward to seeing you next time. Sincerely, Ethan Beard GM More 

Alexandria, Virginia
Level Contributor
54 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 8, 2016

While the hotel is pretty standard for this type of hotel, the staff is outstanding. Each and every person I encountered greeted me and wished me a good day, the manager came over and chatted several times, and created a surprise for my friends who were celebrating their 30th anniversary. The folks in the breakfast room were attentive and the... More 

Review collected in partnership with this hotel

Helpful?
Thank Miriam450
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Dear Miriam450, It was a pleasure hosting your group for this special occasion. I am so happy that you all enjoyed your stay with us. I will let all of our staff know what a wonderful job they did. I hope that the next time you come to Cleveland you will choose to stay with us again. Sincerely, Ethan Beard More 

Nashville, Tennessee
Level Contributor
59 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed August 8, 2016

We stayed here the night before a rafting trip. It's right off the interstate, and the area is clean and nice. The free breakfast buffet was pretty standard for what you'd expect. It's not gourmet, but it's a quick and easy breakfast to get you on your way. We were probably there for less than 12 hours, so it met... More 

Helpful?
Thank JBS221
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

JBS221, I am so happy to hear that you enjoyed your stay with us and thank you for taking the time to tell us abut your stay. I know our staff will be excited to hear about your experience. Thank you again and I hope that the next time you are in town you will make us your Choice again.... More 

Nashville, Tennessee, United States
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 7, 2016

As my colleague stated, "I didn't know there were hotels as nice as this in this area." I received a lovely upgrade due to my platinum elite status. Staff were very friendly and the hotel was well decorated and clean.

Helpful?
Thank Mike K
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Mike K, Thank you for taking the time to leave us a review and a great one at that. We have a staff of very hard working individuals that make our property work. Thank you also for being a Platinum Elite Member. I am so happy you got the service you deserved while staying here with us. I hope that... More 

Connecticut, USA
Level Contributor
71 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed July 24, 2016

I had a good one night stay last week at the Fairfield Inn & Suites. The front desk staff were helpful at check-in and again later for directions to a restaurant. They had an ice water dispenser near the elevator which was a welcome relief given the near 100 F temperatures in Cleveland when I was there. The room was... More 

Helpful?
Thank PassThroughCustoms
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

PassThroughCustoms, I am so glad that you enjoyed your stay with us and that our Front Desk staff was so helpful. It always great to get feedback and great feedback is always good to have. I hope that the next time you are in town that you will let us have the pleasure of serving you again. More 

Washington DC, District of Columbia
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed July 19, 2016 via mobile

Stayed here for my wedding with a block of rooms for me and my family. The staff was wonderful and attentive to our needs. Amanda is doing well as the new group sales director. Room was very spacious and well appointed. Breakfast was delicious, I'd only suggest that when serving omelets, don't serve scrambled eggs at the same time.

Helpful?
Thank sglbgg23
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

sglbgg23, Congratulations on the Wedding! I will let Amanda know about your comment and how well she did! Thank you for choosing to stay with us and tell us about your stay. I will share your comments with our staff and let them know how well they did. Thank You, Ethan Beard GM More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning

Additional Information about Fairfield Inn & Suites Cleveland

Address: 2815 Westside Dr NW, Cleveland, TN 37312-3569
Location: United States > Tennessee > Cleveland
Price Range: $117 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Cleveland 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Cleveland Hotel Cleveland
Fairfield Inn And Suites Cleveland
Fairfield Inn Cleveland
Hotel Style:
#4 Green Hotel in Cleveland
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