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Fairfield Inn & Suites Cleveland

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Fairfield Inn & Suites Cleveland
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160 Reviews from our TripAdvisor Community

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Showing 160: English reviews
Connecticut, USA
Level Contributor
67 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I had a good one night stay last week at the Fairfield Inn & Suites. The front desk staff were helpful at check-in and again later for directions to a restaurant. They had an ice water dispenser near the elevator which was a welcome relief given the near 100 F temperatures in Cleveland when I was there. The room was... More 

Helpful?
Thank PassThroughCustoms
Washington DC, District of Columbia
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Stayed here for my wedding with a block of rooms for me and my family. The staff was wonderful and attentive to our needs. Amanda is doing well as the new group sales director. Room was very spacious and well appointed. Breakfast was delicious, I'd only suggest that when serving omelets, don't serve scrambled eggs at the same time.

Helpful?
Thank sglbgg23
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

sglbgg23, Congratulations on the Wedding! I will let Amanda know about your comment and how well she did! Thank you for choosing to stay with us and tell us about your stay. I will share your comments with our staff and let them know how well they did. Thank You, Ethan Beard GM More 

Sarasota, Florida
Level Contributor
103 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 stars Reviewed 1 week ago

There are no real surprises here, and that's a good thing if what you are looking for is a guaranteed good night's rest in a quiet, clean, safe environment. It's a Marriott operation and it is what you would expect from a Fairfield Inn, and this one delivers. I liked the nice touch of cookies waiting for us (but only... More 

Helpful?
Thank cbchrc
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

cbcchrc, Thank you for the kind words regarding your stay! I am so pleased to hear that you enjoyed all of the amenities we offer. I will be sharing your comments with our staff and I am sure they will be just as happy as I was t hear them. I hope the next time you are in Cleveland, TN... More 

Brandon, Florida
Level Contributor
327 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We were traveling and stopped overnight at this location. We had reserved the night before and stay loyal to the Marriott brand because we know what to expect. This location did not disappoint. Friendly front desk staff welcomed us and our room was ready. The lobby was clean and well appointed. Our room was fresh and comfortable. We used the... More 

Helpful?
Thank james628
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

james628, Thank you so much for staying with us. Also, thank you for taking the time to leave us a review of your stay. I know that our associates will be happy to hear that you enjoyed it here. I hope that the next time your travels bring you back to Cleveland, TN we will have the pleasure of serving... More 

Savage, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Very good property and staff. It has a great breakfast of both Hot and Cold items. The Lobby and the business center is very clean and nice. The only negative was the small pool. But it still does the trick

Helpful?
Thank Dave R
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

David R, I was sorry to learn of the circumstance that brought you to our location. I am however glad that you enjoyed your stay with us. I do hope you and your family are doing well. If your travels ever bring you back to Cleveland, TN I hope that we can have the pleasure to serve you once again... More 

Elizabethton, Tennessee
1 review
5 of 5 stars Reviewed 4 weeks ago

For my Son's wedding, our entire family and friends (11 rooms) stayed at this newly renovated Fairfield. Everyone enjoyed everything about Mr. Ethan's(the manager) property.. The breakfast was great and the people maintaining it were FABULOUS. They even helped my Dad take food up to my mother all 3 days we were there. The rooms were very clean and the... More 

Helpful?
Thank Jeff A
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Jeff A, it was a pleasure having you and your family here this past weekend. Congratulations again on the wedding and thank you so much for taking the time to leave us this review. I truly hope that you and your family had a wonderful time add that we get to serve you once again when your travels bring you... More 

Champaign-Urbana, Illinois
1 review
5 of 5 stars Reviewed 4 weeks ago

Since we knew little about the town of Cleveland, TN we made reservations for two rooms for two nights with the local staff. It was easy and pleasant. We then had to cancel the first night. Again no problem with local staff who also helped us check in early the next day.

Review collected in partnership with this hotel

Helpful?
Thank U4078ATrick
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Thank you U4078ATrick for taking the time to share about your experience at our Hotel. I was glad to hear that hour staff was so accommodating and helpful during your stay. Next time your travels bring you to Cleveland we hope to have the pleasure to serve you again. Thank You, Ethan Beard GM More 

Birmingham, Alabama
1 review
5 of 5 stars Reviewed June 17, 2016

We had a very pleasant stay and were surprised by a huge continental bfast the next morning, complete with a waffle station and cereal bar. My kids loved the little indoor pool, too. This hotel was reasonably priced, close to the interstate and had everything we needed for a quick one-night stay on our way to the mountains.

Review collected in partnership with this hotel

Helpful?
Thank terram732
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Thank you terram32 for taking the time out of your day to tell us about your stay. I am glad to here that you enjoyed all of our amenities that we offer. I know our staff will be happy to hear about your stay and I hope that the next time your travels bring you to Cleveland you will make... More 

Huntsville, Alabama
1 review
5 of 5 stars Reviewed June 15, 2016

This was one of the cleanest rooms I have stayed in a long time. The staff was very friendly and the hot breakfast was very good. As we were having breakfast a couple of staff members come by to welcome us to Cleveland and asked if we needed anything. Even though that is the Norm at most nice hotels they... More 

Review collected in partnership with this hotel

Helpful?
Thank bout76
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Wow! Thank you bout76 for this great review. Our staff will be so happy to hear about your stay. I hope that the next time you are in Cleveland you will stay with us again. Sincerely, Ethan Beard GM More 

Gautier, Mississippi
1 review
5 of 5 stars Reviewed June 8, 2016

Had a great stay. Easy location and access to lookout mountain (Rock city). Front desk associate recommended a great restaurant - Mt Vernon that was close to the hotel. Room was clean and the bed was very comfortable.

Review collected in partnership with this hotel

Helpful?
Thank David P
Ethan B, General Manager at Fairfield Inn & Suites Cleveland, responded to this review

Thank you for taking the time out of your day to leave us a Review! I am so happy that you enjoyed your stay and hope you make it back soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning

Additional Information about Fairfield Inn & Suites Cleveland

Address: 2815 Westside Drive NW, Cleveland, TN 37312
Location: United States > Tennessee > Cleveland
Price Range: $122 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Cleveland 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Cleveland Hotel Cleveland
Fairfield Inn And Suites Cleveland
Fairfield Inn Cleveland
Hotel Style:
#4 Green Hotel in Cleveland
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