I was horrified stepping into this room. Front desk service was basic, no real complaints about the lady, but these rooms!!!??? You cannot give this chair away for free at a yard sale. Why on earth would you have it in a hotel room??? The rooms are trash. I couldn’t sleep with how awful this room was. Never again. AND no one enforced guests wearing mask walking around the building. Several people walking around with no masks on. If you value your health and sanity, DO NOT come here! I prepaid two nights via Priceline, I only stayed for one and just took the loss. This place is terrible!
This is a basic, no frills, low cost stay. The room was very clean, bed very comfortable and the reception staff could not have been more pleasant and accommodating! Convenient location, right off I 75. I did, however, find it disturbing that staff and other guests did not wear masks during a spike in COVID cases!
Pleasant stay, clean, soft bed good tv front desk was friendly close to restaurant easy on off interstate well lit our go to in Cleveland just a nice place to spend a night great for the price ..................
We have stayed at this property twice before and decided to give it one more try. We travel with a pet so were put into a pet room. As we entered, I couldn't believe the furniture was so bad..The desk chair was ripped and arm stuffing was falling out. It also had a very large patch on top. The carpeted floor had huge black spots. I called the desk and was they were sold out and no other room was available. the bed was actually pretty comfortable and we slept well.
We recently stayed at the Douglas Inn and needed items from a drug store to treat an injury. Because of Covid 19 we were reluctant to start visiting area stores. When we inquired about the closest store the lady at the front desk immediately asked what was needed and from their first aid kit was able to assist with all of the items we required.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing