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    Douglas Inn & Suites

    172 reviews
    #7 of 24 Hotels in Cleveland
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    2600 Westside Dr NW, Cleveland, TN 37312-3605
    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
    Booking.com
    $76
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    Expedia.com
    $76
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    $76
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    Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
    Booking.com
    $76
    Expedia.com
    $76
    Priceline
    $76
    TripAdvisor
    $76
    Hotels.com
    Travelocity
    $76
    Orbitz.com
    $76
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    $76
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    All photos (80) 80
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    Certificate of Excellence
    Traveler (18)
    Room & Suite (40)
    Dining (1)
    Overview
    4.0
    172 reviews
    • Excellent53%
    • Very good27%
    • Average10%
    • Poor5%
    • Terrible5%
    Travelers talk about
    “cracker barrel”(24 reviews)
    “room was clean”(22 reviews)
    “egg patties”(3 reviews)
    2600 Westside Dr NW, Cleveland, TN 37312-3605 See on map
    AMENITIES
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Suites
    Fitness center
    2 Star accommodation
    All hotel details
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    Rooms
    Sep 2Sep 3
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (172)
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    LanguageEnglish
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    All reviewscracker barrelroom was cleanegg pattiescity cafewafflesan overnight staygreat pricenice showersmall hotelfirst floorbiscuits gravylocated closewould definitely stay here againcontinental breakfastnice breakfaststaff was friendlyroad trip
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    1 - 5 of 170 reviews
    Reviewed 2 weeks ago via mobile
    Clean and comfortable

    Even though this is not a known hotel chain it is very clean and comfortable. The staff was excellent and nice. They have every premium channel and the bed feels like a cloud lol. 15 minutes from white water raftingMore

    Thank jaeblair03
    Response from Nerissa M, Guest Relations Manager at Douglas Inn & SuitesResponded 1 week ago

    jaeblair03, Thank you for your kind comments regarding our high standards of cleanliness and were able to provide you a comfortable experience. Your compliments to our hardworking staff mean a lot to us. We are overjoyed to hear that you had a great time with...More

    Reviewed 2 weeks ago via mobile
    Nice clean rooms and very friendly staff!!! Good location also!! Very pleased with the stay!

    Nice clean rooms and very friendly staff!!! Good location also!! Very pleased with the stay! Me and my father were heading to float the Ocoee River and were looking for a decent place to stay at a decent price. Very glad to have found Douglas...More

    Thank Brian H
    Response from Nerissa M, Guest Relations Manager at Douglas Inn & SuitesResponded 1 week ago

    Brian H, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality...More

    Reviewed July 13, 2018
    Excellent staff. Excellent value.

    We had a church group in town for a conference. Rented six rooms for two nights. Everyone agreed we will stay here next time we are in town. Staff was friendly, helpful, and efficient. Rooms were clean, quiet, and comfortable. Location is convenient to the...More

    Thank dasmith5977
    Response from Nerissa M, Guest Relations Manager at Douglas Inn & SuitesResponded July 15, 2018

    dasmith5977, Thank you for taking the time to let us know how you enjoyed your stay of Douglas Inn & Suites Hotel. I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and...More

    Reviewed July 13, 2018
    Clean & friendly

    We had a large party and booked three rooms. Staff were very helpful and friendly. The rooms were very clean and spacious. Room prices were less than nearby chain hotels. We would definitely stay here again.More

    Thank Lee Ann D
    Response from Nerissa M, Guest Relations Manager at Douglas Inn & SuitesResponded July 15, 2018

    Lee Ann D, Thank you so much for sharing this experience and giving us the opportunity to recognize our staff for exemplary work. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member...More

    Reviewed July 7, 2018
    Good place to stay

    Before I tell about the hotel itself, be warned that online booking assigns the rooms in order, downstairs to upstairs. Pets are allowed downstairs, but even if you request a no-pets room online booking will assign you downstairs. The hotel staff fixed that for me...More

    Thank CGW781
    Response from Nerissa M, Guest Relations Manager at Douglas Inn & SuitesResponded July 12, 2018

    CGW781, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that...More

    View more reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Free High Speed Internet (WiFi)
    Free Parking
    Breakfast included
    Fitness Center with Gym / Workout Room
    Hotel Amenities
    Pets Allowed ( Dog / Pet Friendly )
    Free Parking
    Wheelchair access
    Breakfast included
    Self-Serve Laundry
    Non-Smoking Hotel
    Laundry Service
    Room amenities
    Air Conditioning
    Microwave
    Things to do
    Fitness Center with Gym / Workout Room
    Details
    Price range
    $83 - $142 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #4 Quaint Hotel in Cleveland
    #6 Mid-range Hotel in Cleveland
    #9 Business Hotel in Cleveland
    Room types
    Non-Smoking Rooms, Family Rooms, Suites, Kitchenette
    Details
    Price range
    $83 - $142 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #4 Quaint Hotel in Cleveland
    #6 Mid-range Hotel in Cleveland
    #9 Business Hotel in Cleveland
    Room types
    Non-Smoking Rooms, Family Rooms, Suites, Kitchenette
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    All photos (80) 80
    Full view
    Traveler (18)
    Room & Suite (40)
    Dining (1)
    Family and Play Areas (2)
    Business Center & Event Rooms (2)
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    Questions & Answers
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    Judy B
    November 19, 2017|
    AnswerShow all 2 answers
    Response from Patricia I | Reviewed this property |
    877-559-5579
    0
    Votes
    123
    Room Tips
    "First floor has exterior doors. Park near the room. Second floor has an interior corridor."
    Read review
    "Pets are allowed on the first floor but not the second floor."
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    "The back side is away from the main street and has the view of the Cracker Barrel."
    Read review
    "Choose second floor room"
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