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Douglas Inn & Suites

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Traveler (18)
Room & Suite (40)
Dining (1)
Overview
  • Excellent53%
  • Very good27%
  • Average10%
  • Poor5%
  • Terrible5%
Travelers talk about
“cracker barrel”(24 reviews)
“room was clean”(22 reviews)
“egg patties”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness center
2 Star accommodation
All hotel details
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Rooms
Sep 2Sep 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (172)
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170 results
Traveler rating
86
46
18
10
10
Traveler type
Time of year
LanguageEnglish
86
46
18
10
10
Show reviews that mention
All reviewscracker barrelroom was cleanegg pattiescity cafewafflesan overnight staygreat pricenice showersmall hotelfirst floorbiscuits gravylocated closewould definitely stay here againcontinental breakfastnice breakfaststaff was friendlyroad trip
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1 - 5 of 170 reviews
Reviewed 2 weeks ago via mobile

Even though this is not a known hotel chain it is very clean and comfortable. The staff was excellent and nice. They have every premium channel and the bed feels like a cloud lol. 15 minutes from white water raftingMore

Thank jaeblair03
Response from Nerissa M, Guest Relations Manager at Douglas Inn & SuitesResponded 1 week ago

jaeblair03, Thank you for your kind comments regarding our high standards of cleanliness and were able to provide you a comfortable experience. Your compliments to our hardworking staff mean a lot to us. We are overjoyed to hear that you had a great time with...More

Reviewed 2 weeks ago via mobile

Nice clean rooms and very friendly staff!!! Good location also!! Very pleased with the stay! Me and my father were heading to float the Ocoee River and were looking for a decent place to stay at a decent price. Very glad to have found Douglas...More

Thank Brian H
Response from Nerissa M, Guest Relations Manager at Douglas Inn & SuitesResponded 1 week ago

Brian H, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality...More

Reviewed July 13, 2018

We had a church group in town for a conference. Rented six rooms for two nights. Everyone agreed we will stay here next time we are in town. Staff was friendly, helpful, and efficient. Rooms were clean, quiet, and comfortable. Location is convenient to the...More

Thank dasmith5977
Response from Nerissa M, Guest Relations Manager at Douglas Inn & SuitesResponded July 15, 2018

dasmith5977, Thank you for taking the time to let us know how you enjoyed your stay of Douglas Inn & Suites Hotel. I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and...More

Reviewed July 13, 2018

We had a large party and booked three rooms. Staff were very helpful and friendly. The rooms were very clean and spacious. Room prices were less than nearby chain hotels. We would definitely stay here again.More

Thank Lee Ann D
Response from Nerissa M, Guest Relations Manager at Douglas Inn & SuitesResponded July 15, 2018

Lee Ann D, Thank you so much for sharing this experience and giving us the opportunity to recognize our staff for exemplary work. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member...More

Reviewed July 7, 2018

Before I tell about the hotel itself, be warned that online booking assigns the rooms in order, downstairs to upstairs. Pets are allowed downstairs, but even if you request a no-pets room online booking will assign you downstairs. The hotel staff fixed that for me...More

Thank CGW781
Response from Nerissa M, Guest Relations Manager at Douglas Inn & SuitesResponded July 12, 2018

CGW781, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Free Parking
Wheelchair access
Breakfast included
Self-Serve Laundry
Non-Smoking Hotel
Laundry Service
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Center with Gym / Workout Room
Details
Price range
$83 - $142 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Quaint Hotel in Cleveland
#6 Mid-range Hotel in Cleveland
#9 Business Hotel in Cleveland
Room types
Non-Smoking Rooms, Family Rooms, Suites, Kitchenette
Details
Price range
$83 - $142 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Quaint Hotel in Cleveland
#6 Mid-range Hotel in Cleveland
#9 Business Hotel in Cleveland
Room types
Non-Smoking Rooms, Family Rooms, Suites, Kitchenette
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Traveler (18)
Room & Suite (40)
Dining (1)
Family and Play Areas (2)
Business Center & Event Rooms (2)
Questions & Answers
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Judy B
November 19, 2017|
AnswerShow all 2 answers
Response from Patricia I | Reviewed this property |
877-559-5579
0
Votes
Room Tips
"First floor has exterior doors. Park near the room. Second floor has an interior corridor."
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"Pets are allowed on the first floor but not the second floor."
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"The back side is away from the main street and has the view of the Cracker Barrel."
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"Choose second floor room"
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