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Douglas Inn & Suites

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Douglas Inn & Suites
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113 Reviews from our TripAdvisor Community

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Showing 112: English reviews
Laceys Spring
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed today NEW via mobile

I read hundreds of reviews from all over the area. We booked this place through expedia. Great room, friendly staff, and nice breakfast! We come to this area once a year to kayak we definitely found our "go to stay place"! Thank you Douglas Inn and Suites!

Helpful?
Thank Becky G
Clinton, Tennessee
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Cleveland exit 25 The hotel is easy to access the rooms are very nice the room I stayed in was clean there was an ironing board. Iron coffee Maker breakfast was not bad staff was the most friendly people I would recommend Douglas inn

Helpful?
Thank John F
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We booked the last room they had for August 18th for Lee University Fall New Student Orientation weekend. It was a two room suite on the second floor. The main room had a kitchen with full size stove and sink. There was a full sized refrigerator with separate freezer. The kitchen had a small table and dour chairs. The living... More 

Helpful?
Thank TymeTravelers
DouglasInn, General Manager at Douglas Inn & Suites, responded to this review

Dear Tyme Travelers, Thank you for the wonderful review from your recent stay at Douglas Inn and Suites. We are looking forward to your visits during the coming years as you travel back into the area for the various Lee University events. We always advise parents to call early and book the reservations in advance for these special events as... More 

Cleveland, Tennessee
1 review
5 of 5 stars Reviewed 1 week ago

The staff was exceptionally friendly and helpful. The rooms were very clean and comfortable. All the items one expects to find in a hotel room were there, i.e. Toiletries, ample towels, coffee in room., TV, wi-if. The property was clean and parking was convenient. Excellent location with restaurant next door.

Helpful?
Thank Chuckrafft
DouglasInn, General Manager at Douglas Inn & Suites, responded to this review

Dear Chuckrafft, Thank you for your review from your recent stay. We are glad to see that the entire staff took great care of you during your visit. We are looking forward to seeing you again soon! More 

Nashville, Tennessee
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The hotel is easy to access, clean room & front lobby ! With Cracker Barrel next door, it's a great place to stay while you're in Cleveland, TN !!! It was somewhat noisy with the people on the second level walking the floor most of the night. Sound proofing between the floors would be nice !!!

Helpful?
Thank Leota S
DouglasInn, General Manager at Douglas Inn & Suites, responded to this review

Dear Leota S., Thank your for your review from your recent visit for your grandson's graduation. The property was full during your time with us and everyone seemed to be excited and rejoicing with their loved ones graduation. We do apologize if the the noise levels seemed out of line, but we have 24/7 front desk clerks available to handle... More 

Blackstone, Massachusetts, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 14, 2016

We were heading back from visiting in Texas and Louisiana and found this place on hotels dot com. It was the most comfortable and cleanest place we have stayed at this entire trip. I can highly recommend this place.

Helpful?
Thank Kathleen U
DouglasInn, Public Relations Manager at Douglas Inn & Suites, responded to this review

Thank you so much for the great comments! I am so glad to hear about your great stay and that we went above your expectations! We hope to see you back soon. More 

Hartselle, Alabama
Level Contributor
109 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed July 13, 2016

It wasn't bad at all. One of the cheapest places to stay in the area and the room was clean and we had plenty of room. I will stay here again for our next rafting trip. It is about 15-20 minutes to all the rafting places. Plenty of eating places around. I would highly recommend Aubrey's Restaurant which is about... More 

Helpful?
Thank Lance F
DouglasInn, Front Office Manager at Douglas Inn & Suites, responded to this review

Thank you so much for the review! I am happy to hear that. we so glad that you enjoyed the hotel and we see you soon. More 

Level Contributor
4 reviews
5 of 5 stars Reviewed July 5, 2016 via mobile

Spent two nights during rafting trip and had very pleasant stay. Room was clean and comfortable and had everything I needed. Staff was very friendly and helpful. Terrific value. Hotel has a homey feel and doesn't come off as just another generic place to crash. Definitely recommended.

Helpful?
Thank Rick J
DouglasInn, Public Relations Manager at Douglas Inn & Suites, responded to this review

Thank you so much for the great comments on the hotel and the staff I will let them know. I am so happy you had great time and we see you soon. More 

Atlanta, Georgia
1 review
1 of 5 stars Reviewed July 4, 2016

Hotel seemed decent at first, but room smelled of mildew, side of fridge and back of sink had "something" splattered all over it. Noticed the siding on the edge of the coffee table in the bedroom was loose after it scratched my 3yr old.(2x) I simply moved the table down by the bed to keep him away from it. We... More 

Helpful?
Thank mkupjunkie
DouglasInn, Guest Relations Manager at Douglas Inn & Suites, responded to this review

I am sorry you had issues with your room. we look in to the that and we didn't charge your c.card. we hope to see you again. More 

Fort Myers Beach, Florida
1 review
5 of 5 stars Reviewed June 30, 2016

On the road again. loved the Douglas In n hotel and ambiance of the room. After a long road the comfort of the bed was wonderful. We will stay again. Pet friendly premises. Our Maggie loved it. Parking was great.

Helpful?
Thank alayne4517
DouglasInn, Public Relations Manager at Douglas Inn & Suites, responded to this review

Thank you so much for your comment. I am so glad you enjoyed the hotel. we hope to see you back again very soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
It Is With Great Pleasure That I Extend To You A Heartfelt Welcome To The New Douglas Inn & Suites. Being a fellow traveler staying at various motels, hotels and inns, I saw a need for a new place to stay that offers the comforts of home combined with affordability. Long hours and hard work have gone into the planning of this new facility to bring you superb accommodations and personal service - insuring you a pleasant and relaxing stay. Whether you're on business, pleasure or visiting family and friends, I'm confident our amenities will surpass your expectations. Thank you for choosing Douglas Inn & Suites. May you have a wonderful stay at Douglas Inn & Suites Cleveland, Tennessee.We are now offering Weekly Rates. Please call for pricing. ... more   less 

Additional Information about Douglas Inn & Suites

Address: 2600 Westside Dr NW, Cleveland, TN 37312-3605
Location: United States > Tennessee > Cleveland
Price Range: $76 - $87 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Douglas Inn & Suites 2*
Number of rooms: 40
Reservation Options:
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Also Known As:
Douglas Inn And Suites
Douglas Hotel Cleveland
Hotel Style:
#2 Best Value Hotel in Cleveland
#4 Business Hotel in Cleveland
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