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Quality Inn

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Quality Inn
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62 Reviews from our TripAdvisor Community

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Showing 62: English reviews
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 21, 2016 via mobile

Upon checking in I went into the bathroom to find the entire ceiling stained from water damage. Not knowing if there was mold behind it nor the fact that I'm not paying for a room in this condition was going to happen. So, I requested another room which was in better condition but the A/C was old and after an... More 

Helpful?
Thank Bruceawillis
Level Contributor
1 review
1 of 5 stars Reviewed June 16, 2016 via mobile

We stayed here on June 11th for one night had three rooms .. got to my room 232 n the lights wouldn't work my dad noticed the light was unplugged so he plugged it in n got electrocuted and Burt .... that caused the whole room to lose all power to it.. there where 7 outlets an they where all... More 

Helpful?
Thank kaynaidan

Travelers are raving about these Cleveland hotels

Latrobe, Pennsylvania
1 review
1 of 5 stars Reviewed June 12, 2016

This was the third time I've stayed here, the previous two experiences were ok but this last one was the worst. We checked in with our group on Saturday with a set rate because we were part of a block of rooms but they tried charging us an additional $5 a night just because we were staying in a king... More 

Helpful?
Thank ranger014
Miamisburg
Level Contributor
88 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 stars Reviewed June 3, 2016 via mobile

Not a great experience at this hotel and the staff did not care. We checked into our room and found that the toilet would not flush-pretty important after a day of traveling. After calling the front desk we were told they would check to see if another room was available. In the meantime we discovered that the water was shut... More 

Helpful?
Thank Linda W
Cleveland, Tennessee
1 review
5 of 5 stars Reviewed November 29, 2015

New mattress, clean quiet room, sink area INSIDE bathroom on 2nd Floor Rooms, Generous Breakfast, easy off / on freeway, we had a great nights sleep and a nice hot bfst, we would go back and recommend this place especially for Florida bound folks from up north...its the half way point!!

Helpful?
Thank Mary P
Michigan
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed November 16, 2015

Person at the front desk was barely speaking English. He refused to accept our coupon, and then had to get someone else on the phone who was guiding him how to work the computer. Then he didn't know how to give me points for the stay promising to do it in the morning. We were tired from the long drive... More 

Helpful?
1 Thank Cherami
Knoxville, Tennessee
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed October 28, 2015

Our room and bathroom were clean!! The bathmat and Kleenex box holder need to be replaced. Bathmat is dirty and Kleenex box holder has rust on it. The bedspread and sheets were clean and white. The mattress was hard. The front office staff was very nice and helpful.

Helpful?
Thank Apache123
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed October 25, 2015 via mobile

We stayed at this hotel traveling to Pigeon Forge and it was okay, some deep cleaning would not hurt. I asked 4 extra pillows and what I got was 1 pillow with a dirty pillow case, it had a name tag on it, another guests had left it behind. So needless to say it got put out in hard hallway... More 

Helpful?
Thank Michael M
Faiburn
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 2, 2015 via mobile

This Quality Inn was not up to the others that we've stayed at in the past. It was obvious that it was purchased from another chain. But, it was clean, quite and a good price for us. It would be nice if they'd hire a person to handle their dining area!!!! The front desk person did an okay job, but... More 

Helpful?
Thank Janice L
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed July 25, 2015

Went to Cleveland to raft the Ocoee River and needed a place to sleep. Booked this room a couple of weeks in advance and checked the reviews beforehand. Well to say the least it was mid 60's to 70's construction. Bottom floor rooms have outside access while 2nd floor rooms are access from in interior hall. No Elevator and stairwells... More 

Helpful?
Thank Doran H
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free Breakfast
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access

Additional Information about Quality Inn

Address: 153 James Asbury Dr NW, Cleveland, TN 37312-2977
Location: United States > Tennessee > Cleveland
Price Range: $69 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 61
Reservation Options:
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Also Known As:
Quality Inn Cleveland
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