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Clarion Inn Cleveland

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Clarion Inn Cleveland
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91 Reviews from our TripAdvisor Community

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Showing 91: English reviews
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

I checked in early in the morning after driving all night. I was allowed to stay until noon which gave me about 5 hours of sleep. I was given am after audit check in price of $55 per night. I really think the rate should have been lower. My family was with me. We ate breakfast and then went to... More 

Helpful?
Thank TymeTravelers
Ryan_ClarionTN669, Manager at Clarion Inn Cleveland, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Tennessee
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

My son got stung by wasps at least 4 times on one arm because their picnic area was overgrown and neglected which we discovered after running away from the area as quickly as possible. All I got was an apology from the desk clerk. The sign says pets welcome but after we left we found out we were charged hundreds... More 

Helpful?
Thank Tomas2616
Ryan_ClarionTN669, Manager at Clarion Inn Cleveland, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed August 17, 2016

Booked this through Tripadvisor as a stop off on a road trip and seeing it was rated 4/5. I've absolutely no idea how it has achieved this I must say. Had to go back to reception 3 times as our room key wouldn't work - after the 3rd try the girl on reception had to come and let us in... More 

Helpful?
Thank Simon H
Ryan_ClarionTN669, Manager at Clarion Inn Cleveland, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

1 review
3 of 5 stars Reviewed August 12, 2016

First off there is a safety issue with the bathtubs that management seriously needs to address. The floor of the tub is slanted and not flat and there are no grippers to keep you from slipping. I almost fell and my son who is 6-5 did fall and hit his back while getting in the shower. The shower rod is... More 

Helpful?
Thank Cynthia J
Ryan_ClarionTN669, Manager at Clarion Inn Cleveland, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Cincinnati, Ohio
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 9, 2016 via mobile

Awesome hotel for the price! We paid $63 a night! So two nights were $155 with tax and it was so nice. I read the reviews and decided to go here. I was very impressed with the cleanliness and professionalism of the staff. Highly recommended! The grounds were so-so but the room was spotless, comfy beds, clean shower great tv... More 

Helpful?
1 Thank Laurel B
Ryan_ClarionTN669, Manager at Clarion Inn Cleveland, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ryan Powers... More 

Savannah, Georgia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 6, 2016

We have stayed here a few times when visiting family close by and have always been pleased. This is certainly not a 4 or 5 star hotel, but it's exactly what it markets itself as -- convenient, clean, and a comfortable place to stay for a short visit.

Helpful?
Thank ErinLeeSavannah
Ryan_ClarionTN669, Manager at Clarion Inn Cleveland, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ryan Powers... More 

Palm Bay, Florida
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 20, 2016

Great hotel at a great price! I researched several places in the area and chose this one after reading the reviews. The staff was friendly and helpful. The room was clean, the bed comfortable and it was quiet despite being on the back side facing I-75. I was pleasantly surprised at the free breakfast as I was expecting a 'continental-type'... More 

Helpful?
Thank ncbigdog
Katie C, Front Office Manager at Clarion Inn Cleveland, responded to this review

Thank you for providing such a positive review regarding your recent stay with us! It is humbling to hear that your trip included us to provide you accommodations and your stay was great overall. Our breakfast is very delicious and guests seem to love the variety. I am glad you got to take advantage of it! Also, thank you for... More 

GRANGER
Level Contributor
96 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed July 19, 2016

There are a number of motels at this exit and I read a lot of reviews before I made this reservation. This motel had the best rates and overall the better reviews. It has outside entrances and I had a room on the back next to the interstate, which was very noisy, but I did not find bothersome once I... More 

Helpful?
Thank SueBee46530
Katie C, Front Office Manager at Clarion Inn Cleveland, responded to this review

Thank you so much for providing such a wonderful review regarding your recent stay with us! It is a pleasure to have exceeded your expectations about your room condition and quality, as well as the breakfast options! The weather this time of season is scorching, so it is great to hear the A/C unit in the room did a satisfactory... More 

Level Contributor
53 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 12, 2016 via mobile

We chose this hotel from its great reviews on Trip Advisor and was not disappointed! We were passing through and needed a room for one night but would have been happy here for a lengthy stay! Older property but very well maintained. Room was extremely clean, comfortable and had a welcoming appearance. Reasonably priced for such a great stay. Friendly... More 

Helpful?
Thank Granandgramplike2go
Katie C, Front Office Manager at Clarion Inn Cleveland, responded to this review

Thank you so much for taking the time to complete an online review about your recent stay with us! On behalf of the entire team we would like to thank you for your kind words regarding our friendly staff and clean, comfortable rooms. We value guest feedback, and want to let you know your comments about our pool will not... More 

Sanford, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 24, 2016

While staying at the Clarion Inn in Cleveland TN we had car problems. The staff found a mechanic near the hotel that opened at 7:30 a.m. We had the problem solved and were ready to go by 8:00. Everything was great at the hotel, but especially the lady who got us the mechanic.

Helpful?
Thank jimonthebike2013
Katie C, Front Office Manager at Clarion Inn Cleveland, responded to this review

Thank you for taking the time to complete an online review about your recent stay with us and providing such a positive review! Customer service is our top priority, so I am pleased to hear we did our job right when we helped you get a mechanic. I hope you enjoyed the accommodations and amenities durring your stay as well.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access

Additional Information about Clarion Inn Cleveland

Address: 185 James Asbury Dr NW, Cleveland, TN 37312-2977
Location: United States > Tennessee > Cleveland
Price Range: $51 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Clarion Inn Cleveland 2.5*
Number of rooms: 60
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Also Known As:
Hampton Inn Cleveland Hotel Cleveland
Cleveland Hampton Inn
Hotel Style:
#2 Best Value Hotel in Cleveland
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