Gateway Inn and Suites
250 Holiday Dr, Clarksville, TN 37040-5012
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About
#40 of 40 hotels in Clarksville
Location
3.8
Cleanliness
2.5
Service
3.5
Value
2.5
The Gateway Inn and Suites is located 10 minutes from Austin Peay State University, 15 miles from Fort Campbell Army Base; and a short drive to Nashville Convention Center, Tennessee State Capitol, Country Music Hall of Fame, Grand Ole Opry, Adelphia Coliseum and Vanderbilt University. The Gateway Inn and Suites offers guests free light Continental breakfast served from 6 am to 9 am, free high-speed wireless Internet access in public areas and all rooms,fax/copy service, free parking and a wakeup service. All guest rooms offer cable TV with extra stations, microwave, mini-fridge, hair dryer, free local calls, wifi hi-speed internet access, air conditioning, alarm clock/radio, iron/board upon request and electronic door locks.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Vending machine
24-hour check-in
24-hour front desk
Room features
Air conditioning
Desk
Housekeeping
Seating area
Microwave
Refrigerator
Cable / satellite TV
Bath / shower
Telephone
Wardrobe / closet
Tile / marble floor
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
English, Hindi
Location
Full view
38Car recommended
Grade: 38 out of 100
49Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
Contact
250 Holiday Dr, Clarksville, TN 37040-5012
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This place is basically a throwback to when in-room smoking was the norm. As an ex-smoker, the odor of stale nicotine was instantly recognizable and permeates the place despite the attempt to update cosmetics. When we got home our clothes and duffles required a washing to get rid of the smell. The fridge was straight out of the 60’s. No cups. No soap or shampoo. No drain plug in cracked sink. No in-room coffee service. Yellowed linens supplied miserly. Bed mattress was tired musty and lumpy with poor support from age. Same for the pillows. There was a sofa bed but it was completely broken down. Thin walls transmit sound from parked vehicles. Ice machine on ground floor was broken. Staff friendly but not particularly responsive. We were here only for an overnight after a Grand Ole Oprah performance. If we weren’t so tired and it wasn’t so late when we got back we would have spent a little more to select from one of the many better choices in Clarksville.…
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Date of stay: May 2022Trip type: Traveled as a couple
Room Tip: Look for somewhere else.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We recently came through Clarksville and had difficulty finding a room. We thought we lucked out when Gateway Inn and Suites had a few rooms available. I now know why. this was suppose to be a non smoking room but was definitely smoked in. It stunk of urine and after I rolled up one of the sleeping bags that was on the floor it stunk so bad we may never use it again. If it wasn't midnight and the whole family exhausted from traveling I would have never tried to sleep there. I laid in bed for at least an hour trying to breath it stunk that bad. Having to do it over I would have slept in my car.
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Date of stay: March 2022
Value
Cleanliness
Service
Room Tip: Go somewhere else.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I dont like to give a bad review but this place just needs something. The lady at the front desk was really nice. The outside didn't look bad and I just needed a room for an overnight stay and the price seemed reasonable. Upon walking in the chairs looked very old and the bedspreads had holes in them. The carpet was very dirty. The linens looked ok on the beds. I left to visit family for a while and came back. Used the bathroom and the toilet stopped up (no, there wasn't a lot of tissue in it). Called the front desk for a plunger, they have one but I had to go get it and take it back because this was the only one. Under different circumstances this would be ok except I had contracted a stomach bug and just didnt feel well. Returned it though. After being sick all night called the front desk at 730am to ask for more garbage bags, yes they have them but again I'd have to go get them. Luckily we had a Walmart bag. As I stated I was pretty sick and if my daughter hadn't been able to drive me home I would have been looking for somewhere else to recoup. I also read in other reviews where they were remodeling in 2015. Dont think it was completed in the rooms although the outside looks ok and the lobby looked ok. Just to make sure no one gets the wrong idea, I do not think my sickness came from the room. It was a cheap room but there are too many options right there in that area to stay here again.…
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Date of stay: May 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote1 Repost
Helpful
The only positive was that the bed was comfortable. That is it! NOTHING else! Hands down the worst place I have ever stayed! I was actually afraid to take my shoes off and walk on the carpet. I had a legitimate fear of the room!
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Date of stay: March 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I was told that the Hotel was recently sold and that they had already made a lot of changes. The counter, and lobby looked nice, but all of the rooms have an outside entrance. When we checked out, I asked if our room was scheduled to be remodeled, and it was. There were also ladders and building materials outside of the room. The outside pool was closed, and it looks like they were working on things... Ours was supposed to be a none smoking room, but it smelled, and the room was dumpy. Water stains on the celling, and the bathroom. The toilet was not severed very well, and soap dish in the shower was missing and a patch over the spot. The television was very poor reception, but the Wi-Fi seems to work okay. And they did have an Ice machine. The breakfast room was nicely decorated and very large, but the food was limited to two choices of cold cereal, milk, Juice, Coffee, and individually sealed pastry. The stay was very cheap, but we should have paid more to stay in a better place. I do believe that once the rooms are remodeled, it could be a much nicer place.…
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Date of stay: August 2017Trip type: Traveled with family
Rooms
Location
Service
Room Tip: Request a remodeled room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I made the reservation last minute but the room was not worth the $80 I paid after taxes. It was supposed to be non-smoking but smelled very strongly of an old ashtray the minute we opened the door, I could have overlooked this if the rest of it wasn't so bad. The beds were extremely uncomfortable & the pillows were sad at best. There was mold in the shower, the mini-fridge was completely missing the icebox section but there was a block of ice on the back at the top of the fridge. The alarm clock wasn't plugged in, the little couch was thread bare with the foam showing through. The "free" breakfast from 6-9 was bran flakes, coffee, milk, & juice. We stayed at the Guest House Inn just the previous week for less in a room with double queens, just like this one, & had a much better experience & the breakfast could at least be called breakfast. I would not recommend Gateway Inn to anyone, this was a waste of money & absolutely not worth it. Save yourself the frustration & keep looking before staying here.…
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Date of stay: May 2017Trip type: Traveled with family
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from GatewayInnClks, Front Office Manager at Gateway Inn and Suites
Responded Jun 22, 2017
Hello! I am sorry we have failed to give you the quality of stay you deserve! We are currently under new management and will be making a lot of changes and doing upgrades soon. We hope that you will give us another opportunity once we get things finished. Thank you, Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I travel a lot. This is the first time I have checked in, then checked out to go somewhere else. I was willing to overlook the broken light switch that greeted me. The room was spacious and moderately clean. No wifi... Well OK. I'm tired. I can do without. Then I turned down the very old, thin sheets. Not only were they mildewed, there was crunchy bodily fluids on them. YUCK!!! The lady at the desk had already offered another room because of the internet, which didn't work anywhere, so the bedding was the last straw. Back to the desk again. I was promptly refunded after explaining in detail what I found. There are at least 2 other inexpensive options in this immediate area. Don't waste your time here.
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Date of stay: October 2016Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from GatewayInnClks, Front Office Manager at Gateway Inn and Suites
Responded Jun 22, 2017
Hello! I am sorry we have failed to give you the quality of stay you deserve! We are currently under new management and will be making a lot of changes and doing upgrades soon. We hope that you will give us another opportunity once we get things finished. Thank you, Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed at this hotel on a cross country road trip. We actually tried 2 other hotels before this one, but it was after midnight and they were full. We pulled into Gateway as a last resort, and really, it didn't look that bad from the outside. I will say that the girl who checked us in was helpful and nice. The room smelled. The toilet had a disgusting looking "rust" ring around the base. The shower was filthy! The sheets had holes in them and we saw several stains. My son wouldn't even get underneath them and slept on top of the bed (with the bedspread pulled back). Needless to say, we didn't really sleep at all. The "breakfast" was a container of some sort of raisin bran cereal. It looked like there might have been some coffee, but no sign of milk to put on the cereal. After the night we'd had and how disgusting the room was, we left and ate breakfast elsewhere. This motel was cheap for sure, but not worth the terrible stay we had. I guess you get what you pay for but this is not a great property.…
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Date of stay: June 2016Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from GatewayInnClks, Front Office Manager at Gateway Inn and Suites
Responded Jun 22, 2017
Hello! I am sorry we have failed to give you the quality of stay you deserve! We are currently under new management and will be making a lot of changes and doing upgrades soon. We hope that you will give us another opportunity once we get things finished. Thank you, Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location is ideal right off of I-24 and local shopping. I was visiting a sick friend up the street at Gateway Medical Hospital. Centrally postured for easy off, easy on to I-24 in Clarksville ,TN. Close to Nashville around 20 mins away. So called breakfast was very poor. Cereal, coffee, milk nothing more. WIFI in lobby ONLY.
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Date of stay: October 2015Trip type: Traveled solo
Value
Rooms
Service
Room Tip: WIFI only available in lounge area. Rooms away from ice machine better rooms. No elevator for...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from GatewayInnClks, Front Office Manager at Gateway Inn and Suites
Responded Jun 22, 2017
Hello! I am sorry we have failed to give you the quality of stay you deserve! We are currently under new management and will be making a lot of changes and doing upgrades soon. We hope that you will give us another opportunity once we get things finished. Thank you, Management PS. We DO have WIFI in all rooms now :)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The only thing I can say good about the place is the customer service. The front desk ladies were very friendly and helpful. I don't normally write reviews, but this place should be avoided unless you just don't care where you sleep. I personally have slept better in the woods on the ground in the rain and mud. The room is non-smoking but reeked of cigarette smoke, and I'm a non-smoker. I dealt with it in hopes that the smell would subside, but it never did. Cigarette burns on linen and stains from cigarettes on the sink and counter. Found hair on the linen that was supposedly clean linen. The fridge, eh it worked but the microwave... Holy smokes!!! I haven't seen a microwave like this since I was a kid (I'm 39) and anything needing heated up had to go through several cycles on high. Television... well, you can pick one of these babies up at an antique store. Windows were dirty as can be as well as mold in the shower. The "free wi-fi" was ridiculous. We were told we needed an internet cord to use in our rooms, but we use Mac-Air laptop with no cord plug in and had to go to the lobby to use the wi-fi (luckily our room was the closest to the lobby and we were able to get a signal. Finally, the continental breakfast was nothing more than a joke. Coffee, Tang juice, milk, glazed looking cinnabuns, and raisin bran type cereal. I've done more than my share of traveling and any other hotel/motel/inn that I've stayed in would actually have some sort of breakfast with (at minimum) fruit and sometimes even a hot egg. The price paid for such a cruddy place may be cheap, but it should really be lower for the quality of the place.…
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Date of stay: August 2015Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Go somewhere else for your money.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from GatewayInnClks, Front Office Manager at Gateway Inn and Suites
Responded Jun 22, 2017
Hello! I am sorry we have failed to give you the quality of stay you deserve! We are currently under new management and will be making a lot of changes and doing upgrades soon. We hope that you will give us another opportunity once we get things finished. Thank you, Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$68 - $72 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western clarksville, clarksville best western
FORMERLY KNOWN AS
Executive Inn
LOCATION
United StatesTennesseeClarksville
NUMBER OF ROOMS
60
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Claim Your Listing Frequently Asked Questions about Gateway Inn and Suites
Which popular attractions are close to Gateway Inn and Suites?
Nearby attractions include D&D Mini Golf (0.07 miles) and Governor's Square Mall (0.6 miles).
What are some of the property amenities at Gateway Inn and Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Gateway Inn and Suites?
Top room amenities include air conditioning, a refrigerator, and a desk.
What food & drink options are available at Gateway Inn and Suites?
Guests can enjoy free breakfast during their stay.
Is parking available at Gateway Inn and Suites?
Yes, free parking is available to guests.
What are some restaurants close to Gateway Inn and Suites?
Conveniently located restaurants include Cracker Barrel, Old Chicago, and Chick-fil-A.
Which languages are spoken by the staff at Gateway Inn and Suites?
The staff speaks multiple languages, including English and Hindi.
Are there any historical sites close to Gateway Inn and Suites?
Many travelers enjoy visiting Port Royal State Park (8.2 miles).
Is Gateway Inn and Suites accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.