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DoubleTree by Hilton Hotel Chattanooga Downtown

Certificate of Excellence
GreenLeadersSilver level
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407 Chestnut St, Chattanooga, TN 37402-4904
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932 Reviews from our TripAdvisor Community

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Showing 922: English reviews
Alpharetta
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The rooms are clean. Beds are very comfortable. I recommend staying in the upper floors (Hilton Hhonors) 10 and up. It's quieter. Only downside is stopping at multiple floors in the elevators. Only two small elevators service guests and staff for this 13 floor hotel. Not sure what the architect was thinking. We ended up taking 12 flights of stairs... More 

Helpful?
Thank Jinsmurf
Sao Paulo, Brazil
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The staff was super friendly. The hotel is only .3 miles from the aquarium and all the action downtown. The breakfast was awesome, and the pool is really nice especially after being out walking all day.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank TNgirlinBrazil
Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Enjoyed the stay very much. The location is excellent but Hampton is close by and the Hilton Garden Inn was a little more convenient. The décor in the room was great . The bed and pillows were great. One small complaint was there were only two elevators that were a little slow and were share with staff.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank U6652RFbena
Tupelo, Mississippi
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Very nice accommodations, clean, comfortable, very friendly staff... Good buffet breakfast... Nice stopover for families.... Try to get breakfast included. Safe area, 4 star hotel in good location close to attractions. Moderately priced.

Helpful?
Thank John-Tupelo
Patty M, General Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear John-Tupelo, Thank you for taking the time to rate our hotel. We hope you will visit us again in the near future. We appreciate your loyalty and your business. More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Room and Hotel were very clean. Staff was friendly. Not hard to park but it is $10 per day per vehicle. Pool pictures were deceiving as the pool was small with not enough lounge chairs. Elevators were slow since there were only two for a busy Hotel.

Helpful?
1 Thank Jennifer B
Patty M, General Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear Jennifer B, Thank you for providing valuable feedback on your recent stay with us. We hope you will visit us again. We appreciate your loyalty to our hotel. More 

Carrollton, Georgia
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Chris , Customer service manager, helped make what could have been a disaster into a great stay after the Hilton Honor Systems had been down all day and almost lost my reservations. This would not have been such an issue except all Hilton properties in Chattanooga were sold out....we were here celebrating our anniversary. The room was great and the... More 

Helpful?
Thank Randy W
Patty M, General Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear Randy W, We are so very appreciative of your positive feedback. Chris, Guest Service Manager, is a superstar. It pleases us to know he went out of his way to fix your issue and ensure your experience was exemplary. Please do visit us for your next anniversary! More 

Reading, Pennsylvania
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 1 week ago

I would rate this hotel much higher but for one huge area... management should be allowed to make decisions that best meet the expectations of it's guests. The hotel was nice, and the staff friendly; however, we were there for my sister's 50th birthday and wanted to spend an evening on the pool deck enjoying the warm evening. In fact,... More 

Helpful?
Thank Teresa K
Patty M, General Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear Teresa K, We appreciate your candid feedback, especially specific commentary regarding the pool experience. The Guest Service Representative on duty spoke to me directly regarding your feedback on pool operating hours. We have since amended our policy to allow for supervised adult activity in the pool beyond the 10:00 PM closing time to 10:30 PM to ensure all guests... More 

Atlanta, Georgia
Level Contributor
79 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Enjoyed my stay beautiful facility and staff. Room immaculate. Would love to return. Great room free wifi, clean and comfy. Great bed excellent location. Walk to all attractions downtown. Nice pool and the staff was very helpful. Just wish they had more coffee in to room or starbucks was opened after 3.

Helpful?
Thank Chulolaw
Patty M, General Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear Chulolaw, Thank you for your kind words and favorable review. We appreciate your feedback more than you know and hope you will visit us in the near future. More 

Birmingham, Alabama
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a decent place to stay if trying to visit all of the sights of Downtown Chattanooga. The rooms are somewhat small but clean. The front desk seems to be understaffed at peak hours which was the main reason that it took us almost 20 minutes just to check-in. The pool was out of towels on the day that... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Julio4MVP
Patty M, General Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear Julio4MVP, Thank you for taking the time to provide a specific and detailed account of your most recent stay with us. I appreciate your candid feedback regarding our staffing. Heavy demand periods may lead to wait times however there is always an opportunity for improvement to ensure we have enough team members on duty to ensure the guest experience... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Great Hotel! Service was great loved the breakfast. I would highly recommend this hotel. It is also in great location in downtown Chattanooga. Its close to restaurants and many of Chattanooga's best attractions.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank michaelsG4156VF
Patty M, General Manager at DoubleTree by Hilton Hotel Chattanooga Downtown, responded to this review

Dear michaelsG4156VF, We love that you loved your hotel experience and appreciate you taking the time to write such a favorable review. Thanks again for your kind words and we hope to see you in the near future! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
The Doubletree Hotel Chattanooga, located just off of I-27, offers full-service, upscale accommodations in the heart of downtown Chattanooga within blocks of the Tennessee River and Riverfront attractions, the Tennessee Aquarium, IMAX-3D Theater, UT Chattanooga, museums, restaurants, shops, and the Convention & Trade Center. Our modern hotel is only 20 minutes west of Chattanooga Municipal Airport (CHA) and is convenient to the nearby downtown shuttle. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Chattanooga Downtown

Address: 407 Chestnut St, Chattanooga, TN 37402-4904
Location: United States > Tennessee > Chattanooga
Price Range: $154 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Chattanooga Downtown 3.5*
Number of rooms: 186
Reservation Options:
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Also Known As:
Doubletree Chattanooga
Clarion Chattanooga
Chattanooga Clarion
Hotel Style:
#6 Green Hotel in Chattanooga
#8 Business Hotel in Chattanooga
#11 Romantic Hotel in Chattanooga
#13 Family Hotel in Chattanooga
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