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Best Western Heritage Inn

Cancelon$67*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
$85*
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Best Western Heritage Inn
Best Western Heritage Inn
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636 Reviews from our TripAdvisor Community

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Showing 633: English reviews
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Elyria OH
Reviewed 1 week ago

After being told no room at the Motel 6 at midnight, Best Western had rooms for us that were comfortable and quiet. I got a good night sleep. No shampoo in the room, and the wi-fi wouldn't connect to my tablet, but I slept well.

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Helpful?
Thank Shamare252
Springfield, Tennessee
HOTEL’S FAVORITE REVIEW
Reviewed November 12, 2016 via mobile

This hotel has had friendly staff, helpful, and accommodating. The rooms have been up to date- clean, and comfortable. With that said, the biggest plus, has GOT to be City Cafe open 24hrs in the hotel. the have at least 3? locations now. WIDE menu. tabula on a pita with southern slaw, a fried catfish finger, topped with coleslaw on...

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Helpful?
Thank William R
About Hotel's Favorite Review
jimmy a, Manager at Best Western Heritage Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Huntingdon, United States
Reviewed 1 week ago

Did not have reservations, but vacancies were to be had. The hotel staff was swift and efficient with the check in process and yet very friendly and nice while working. Went to the associated City Cafe and the service there was exceptional with very goof food. A great stay for us.

Review collected in partnership with Best Western
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Helpful?
Thank 387phillipk
chattanooga, United States
Reviewed 2 weeks ago

Overall very enjoyable. clean rooms , nice ammenities, pleasant staff. The restaurant (City Cafe) is 24/7 and is very nice as well. I did have an employee staff enter the room without knocking but it seemed very innocent.

Review collected in partnership with Best Western
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Helpful?
Thank T4841PUchristopherb
Gulf Shores, Alabama
Reviewed 2 weeks ago

The room was clean, which I appreciate. The front desk personnel were pleasant. If I were in this section of town again, I would likely stay in this hotel. I did find the smokers smoking near our room somewhat annoying.

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Helpful?
Thank Shirley M
Reviewed 2 weeks ago via mobile

This hotel is located about 15-20 minutes from downtown Chattanooga. Nearby attractions aren't much (besides a used book & music business which is very large and worth your time). The rooms are old and dated. It is a "motel-style" set-up with doors that are outside. Good hot water and decent pressure in the small bathrooms. WI-FI is spotty and poor...

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Helpful?
Thank Dennis C
Reviewed 3 weeks ago

Room was not in bad condition and the area was convenient. I thought the price a touch high, but overall I was satisfied with my service and experience. It was Tuesday night. Eight days later, I noticed several small, itchy bumps on my body. With each passing day, more bumps appeared. I quickly consulted a physician and was diagnosed with...

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Helpful?
Thank Jonathon G
Reviewed 3 weeks ago via mobile

I can't say that I would stay in this hotel again it's wasn't the cleanest I've been in latch was broken on door it basically ended up being a place to lay my head this evening and move on in the morning did run across some critters in the room they probably need to do a better job

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Helpful?
Thank terry w
Reviewed 3 weeks ago

Hotel was clean. Service was friendly and time appropriate. Recommend for a quick over night stay. Hotel was a little noisy with traffic. Overall, the hotel was a good place for a quick stay. I wouldn't spend a week or so there. Pool was being remodeled so it was not open. Bathroom was nice. Restaurant on site is delicious, highly...

Review collected in partnership with Best Western
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Helpful?
Thank amandabL4666SG
Kenosha, Wisconsin
Reviewed 4 weeks ago

We checked in at 1 am. The guy at the front desk was FaceTimeing some girl. There was no room key. He had to unloc our door for us. The room smelt like cigarettes, perfume and urine. There were hairs on the towels. Stains on the bed sheets. The room was completely dirty and not at all what I would...

Review collected in partnership with Best Western
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Helpful?
Thank 623courtneyb
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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
City Cafe Diner
City Cafe Diner
Cuisines: American, Cafe, Diner
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
Welcome to the Best Western Heritage Inn Chattanooga! Stay at this charming Chattanooga, Tennessee hotel is close to a variety of local attractions including the Bessie Smith Hall, Engel Stadium, Southern Bell Riverboat and Warehouse Row.The Best Western Heritage Inn, is focused on making your stay the best by offering a wide variety of services and amenities. Amenities at our Hotel in Chattanooga TN include an outdoor pool, some business services and meeting space to accommodate up to 150 people. The City Café, located on the hotel premises, offers a variety of dining options and is open 24 hours a day. ... more   less 

Additional Information about Best Western Heritage Inn

Address: 7641 Lee Hwy, Chattanooga, TN 37421-1027
Location: United States > Tennessee > Chattanooga
Price Range: $76 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Heritage Inn 2.5*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Best Western, Travelocity, Orbitz, Booking.com, Hotwire, Priceline, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and HotelsClick so you can book your Best Western Heritage Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Heritage Hotel Chattanooga
Best Western Chattanooga
Chattanooga Best Western
Hotel Style:
#6 Best Value Hotel in Chattanooga
#21 Business Hotel in Chattanooga
#26 Family Hotel in Chattanooga
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Questions & Answers

Here's what travelers have asked, with answers from Best Western Heritage Inn staff and other travelers.
8 questions
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Birmingham, AL
Town Creek, Alabama
1 month ago
Ludington
5 months ago
11 months ago
over a year ago

See all questions (8)

Questions? Get answers from Best Western Heritage Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room on first floor if you can't climb stairs,BUT the stairs were clean ,sturdy and safe with good handrails.”
JenniferBlue_22, Jan 4, 2017 | Read review
“The pool side has the quietest rooms with the easiest parking. The jetted tub is worth the extra amount.”
  • The toilet and tub area, note pump shampoo etc. on wall.
  • The heart shaped jetted tub with plenty of hot water
  • What we saw when we first entered the room
  • The room looking toward the window.
LoveTravelingOn, Nov 7, 2016 | Read review
“It has an outdoor pool but it was closed for the season! The locks and dam is a great place to have a picnic the view is awesome!”
522shawnah, Nov 1, 2016 | Read review
“Our room opened up to the pool, but it was very quiet.”
802billyh, Oct 24, 2016 | Read review
“ask for a room away from the busy intersection”
williamjI9546LY, Oct 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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*Disclaimer
Prices are for 1 room, 2 adults
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