We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Heritage Inn

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
BEST WESTERN Heritage Inn
BEST WESTERN Heritage Inn
Panoramas (7)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

532 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 529: English reviews
nashville, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

The very good rating comes from that fact that the beds were to soft and bouncy. I prefer a more firm mattress. I have a back problem ,so that would be a plus for me. Overall the rooms are very nice and clean.

Review collected in partnership with Best Western

Helpful?
Thank Timothy I
Washington DC, District of Columbia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

Awful one night stay. After a long driving day follows by another long driving day, we decided to stop at Best Western Heritage Inn in Chattanooga. We left disappointed. Bed sheets were dirty and obviously not changed from previous guests. The housekeeper just made the bed and thought was enough to welcome new guests. I have reasons to believe the... More 

Helpful?
Thank Diana J
West Lafayette, IN
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel is decent and most rooms are like a motel as rooms are accessed from the outside. So you might call a motel. Prices were very reasonable, and hotel was clean enough. It has standard sized rooms and beds were a little soft and on the small side. Pools was nice but not large. I was on a softball... More 

Helpful?
Thank JilliansDad
jimmy a, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Illinois City, Illinois
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This is our halfway point when traveling to Florida with our two dogs. The hotel is clean and beds are decent. Room and pet fees are low compared to others in the area. A/C makes a low white noise that allows for a decent night's sleep. There is a reasonable priced diner attached to the hotel. We just completed our... More 

Helpful?
Thank MaxieandLucy
jimmy a, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Richmond, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We were just passing through Chattanooga and staying here was very convenient. Easy access from the Interstate, yet the rooms were very quiet. Although, we didn't eat there, having a 24 hour restaurant on premises is handy.

Review collected in partnership with Best Western

Helpful?
Thank Scott S
jimmy a, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel was nice. I stayed with my son. Clean, quiet and exactly met our few needs. It was very reasonably priced. They even moved a non refundable date for me. I would stay there again if in Chattanooga.

Helpful?
Thank legalpike
jimmy a, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Jasper
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Great hotel. About 15 min from Tennessee aquarium and other museums. Friendly staff. Would have been a 5 rating but we had a room that was connected to another room that we were not using and they were smoking in it and it came through the door into our room and stunk up our room! It's supposed to be a... More 

Helpful?
Thank Q7526COlindal
jimmy a, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Indianapolis, Indiana
Level Contributor
9 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

I always stay at Best Western! Upon arriving later than expected, Jimmy at the front desk was very nice and accommodating. The room was beautiful and the pool was amazing. Attached to an amazing diner as well! The beds were very soft and the shower was nice and hot.

Helpful?
Thank wwynn95
jimmy a, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Miami, FL
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here passing through on the way to Kansas. Contrary to the negative reviews, this is not a bad hotel. The room was clean, the carpet was either new or recently had a very good deep cleaning and the bathroom/sink area was totally updated. The bed was quite comfortable too. Our room was in front of the pool and it... More 

Helpful?
Thank JA-Family
jimmy a, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Chattanooga and this hotel is always on my list of rest stops when traveling from Florida to Ohio/Michigan. Hotel room had no issues or complaints which is strange because most rooms under $100 a night there's usually something! I will continue to stay here on any future trips!

Helpful?
1 Thank Nicole C
jimmy a, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Questions? Get answers from hotel staff and past guests. Ask a question

201 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (44)
Viewed
Room/Suite (20)
Viewed
Dining (3)
Viewed
Bathroom (5)
Viewed
Hotel & Grounds (1)
Viewed
View from Room (2)
Viewed
Pool/Beach Area (1)
Viewed
Other (12)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (121)
Viewed
Amenities (5)
Viewed
Double Room (18)
Viewed
King Jacuzzi Room (16)
Viewed
King Room (18)
Viewed
King Suite (24)
Viewed
The Hotel (23)
Viewed
Triple Double Room (17)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (36)
Viewed
Room/Suite (10)
Viewed
Hotel & Grounds (4)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (1)
Viewed
Other (19)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Chattanooga hotels
1.5 mi away
Days Inn Chattanooga/Hamilton Place
14.1 mi away
BEST WESTERN Royal Inn
BEST WESTERN Royal Inn
#36 of 96 in Chattanooga
4.0 of 5 stars 452 reviews
14.4 mi away
Country Inn & Suites By Carlson, Chattanooga I-24 West
Show Prices
Show Prices
Show Prices
1.9 mi away
MainStay Suites
MainStay Suites
#26 of 96 in Chattanooga
4.0 of 5 stars 222 reviews
6.1 mi away
BEST WESTERN PLUS Arbour Inn & Suites
1.6 mi away
Hilton Garden Inn Chattanooga / Hamilton Place
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
City Cafe Diner
City Cafe Diner
Cuisines: American, Diner, Cafe
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
Welcome to the Best Western Heritage Inn Chattanooga! Stay at this charming Chattanooga, Tennessee hotel is close to a variety of local attractions including the Bessie Smith Hall, Engel Stadium, Southern Bell Riverboat and Warehouse Row.The Best Western Heritage Inn, is focused on making your stay the best by offering a wide variety of services and amenities. Amenities at our Hotel in Chattanooga TN include an outdoor pool, some business services and meeting space to accommodate up to 150 people. The City Café, located on the hotel premises, offers a variety of dining options and is open 24 hours a day. ... more   less 

Additional Information about BEST WESTERN Heritage Inn

Address: 7641 Lee Hwy, Chattanooga, TN 37421-1027
Location: United States > Tennessee > Chattanooga
Price Range: $78 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Heritage Inn 2.5*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Hotwire, Orbitz, Hotels.com, Expedia, Priceline and Travelocity so you can book your BEST WESTERN Heritage Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Heritage Hotel Chattanooga
Best Western Chattanooga
Chattanooga Best Western
Hotel Style:
#4 Best Value Hotel in Chattanooga
#21 Business Hotel in Chattanooga
#26 Family Hotel in Chattanooga
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay