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BEST WESTERN Heritage Inn

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BEST WESTERN Heritage Inn
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626 Reviews from our TripAdvisor Community

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Showing 623: English reviews
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Reviewed yesterday NEWvia mobile

Lets start with the good: Our room was spacious, modern and clean, staff were friendly and breakfast (which is not included, but you get a 10% discount if you are a motel guest) was tasty and convenient. The bad: Road noise was clearly audible the whole night (there is quite some traffic) and the mattresses were saggy, one almost drowned...

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Helpful?
Thank 3DeeP
Springfield, Tennessee
HOTEL’S FAVORITE REVIEW
Reviewed November 12, 2016 via mobile

This hotel has had friendly staff, helpful, and accommodating. The rooms have been up to date- clean, and comfortable. With that said, the biggest plus, has GOT to be City Cafe open 24hrs in the hotel. the have at least 3? locations now. WIDE menu. tabula on a pita with southern slaw, a fried catfish finger, topped with coleslaw on...

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Helpful?
Thank William R
About Hotel's Favorite Review
jimmy a, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Lapeer, Michigan
Reviewed 1 week ago NEW

This is the second time I have stayed at this hotel, in the last 2 years. Both times only stayed one night but was a great place to stay. Friendly staff, clean rooms, comfortable beds. It is on a busy intersection but I didn't think the outside noise carried into the rooms, unless it was sirens. The little diner is...

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Helpful?
Thank greerdjg99
jimmy a, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Farmington, MI
Reviewed 1 week ago

I requested a quiet room when I booked the hotel. When we checked in we were again told it was the case. Well, we were facing a major road and had motorcycles driving by at 2:30 AM and a bunch of loud kids right outside at 4;30 AM. When I checked out in the morning the front desk receptionist informed...

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Helpful?
1Thank Ginger1111
jimmy a, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Baltimore, Maryland
Reviewed 1 week ago

Very close to the main highway yet far enough away that you are not next to the road. The restaurant was very close and since we were passing thru on a cross country trip this worked out well before entering Alabama and point south.

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Helpful?
Thank oceansunrise
jimmy a, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Park Ridge, Illinois
Reviewed 2 weeks ago

Our one night stay was wonderful. We had good service, comfortable and clean rooms, a perfect location near some of the best sites in Chattanooga, a great restaurant and a friendly staff. It was a enjoyable stay and I have already recommended your hotel to friends. I will write a good review for Trip Advisor.

Review collected in partnership with Best Western
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Helpful?
Thank Thomas K
jimmy a, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Reviewed 2 weeks ago

OK place for a night on the road. Convenient to I75. Amenities almost non-existent. City cafe in building had decent food with large portions and nice staff. Street noise and heating unit noise detracted slightly from stay.

Review collected in partnership with Best Western
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Helpful?
Thank Ralph L
jimmy a, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Louisville, Kentucky
Reviewed 2 weeks ago

Perfect spot in Chattanooga for drivers. They accept CLC and give you reward points for your stay. With a great restaurant attached to the facility, it's hard to beat this location for your DOT required downtime

Review collected in partnership with Best Western
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Helpful?
1Thank Joseph D
jimmy a, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

wisconsin
Reviewed 2 weeks ago

Didn't clean the room the first night and said our tag said do not disturb. We know it was turned around requesting the take care of the room. clerk handed us replacement items after saying he had flu

Review collected in partnership with Best Western
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Helpful?
Thank DukemanWisconsin
jimmy a, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

Yarmouth Port, United States
Reviewed 2 weeks ago

From the time of our arrival at the Heritage Inn we were treated at the front desk by a warm and caring individual. Who seemed glad to see us and were happy to have us as a guest. He explained all of the things that the Inn was equipped to provide and gave us tips to make our stay more...

Review collected in partnership with Best Western
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Thank jameslU7384JD
jimmy a, Manager at BEST WESTERN Heritage Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
City Cafe Diner
City Cafe Diner
Cuisines: American, Cafe, Diner
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
Welcome to the Best Western Heritage Inn Chattanooga! Stay at this charming Chattanooga, Tennessee hotel is close to a variety of local attractions including the Bessie Smith Hall, Engel Stadium, Southern Bell Riverboat and Warehouse Row.The Best Western Heritage Inn, is focused on making your stay the best by offering a wide variety of services and amenities. Amenities at our Hotel in Chattanooga TN include an outdoor pool, some business services and meeting space to accommodate up to 150 people. The City Café, located on the hotel premises, offers a variety of dining options and is open 24 hours a day. ... more   less 

Additional Information about BEST WESTERN Heritage Inn

Address: 7641 Lee Hwy, Chattanooga, TN 37421-1027
Location: United States > Tennessee > Chattanooga
Price Range: $77 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Heritage Inn 2.5*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Orbitz, Booking.com, Travelocity, Priceline, Hotels.com, Cancelon, TripOnline SA, getaroom.com, Cheap Tickets and HotelQuickly so you can book your BEST WESTERN Heritage Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Heritage Hotel Chattanooga
Best Western Chattanooga
Chattanooga Best Western
Hotel Style:
#7 Best Value Hotel in Chattanooga
#21 Business Hotel in Chattanooga
#26 Family Hotel in Chattanooga
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Heritage Inn staff and other travelers.
8 questions
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Questions? Get answers from BEST WESTERN Heritage Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room on first floor if you can't climb stairs,BUT the stairs were clean ,sturdy and safe with good handrails.”
JenniferBlue_22, Jan 4, 2017 | Read review
“The pool side has the quietest rooms with the easiest parking. The jetted tub is worth the extra amount.”
  • The toilet and tub area, note pump shampoo etc. on wall.
  • The heart shaped jetted tub with plenty of hot water
  • What we saw when we first entered the room
  • The room looking toward the window.
LoveTravelingOn, Nov 7, 2016 | Read review
“It has an outdoor pool but it was closed for the season! The locks and dam is a great place to have a picnic the view is awesome!”
522shawnah, Nov 1, 2016 | Read review
“Our room opened up to the pool, but it was very quiet.”
802billyh, Oct 24, 2016 | Read review
“ask for a room away from the busy intersection”
williamjI9546LY, Oct 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question