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Hilton Garden Inn Chattanooga / Hamilton Place

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Hilton Garden Inn Chattanooga \/ Hamilton Place
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494 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Chattanooga / Hamilton Place
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Showing 489: English reviews
Plymouth, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

Great friendly staff who help out wherever possible. Very friendly and hard working staff who really helped make my stay welcoming and enjoyable. The general air con in the hotel is too low and sometimes made us cold

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 820marcy
Ian H, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you for the feedback, and the compliments! We take great pride in our staff and we love to hear when they have delivered on customer expectations. We apologize for your difficulties encountered with the A/C units. We hope you will choose to stay with us next time you are in the area. Safe travels, Ian Hines Guest Service Manager... More 

Lynchburg, Tennessee
1 review
2 of 5 stars Reviewed 3 weeks ago

Breakfast is not free as one would expect. Even if you made reservations ahead of time for a non refundable room AND paid in advance for this non refundable room, you MUST have a credit card to check in. Cash will not do .

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Z9895ITjudyb
Ian H, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you for taking the time to leave your feedback. We apologize for the difficulties you encountered during your stay. Please keep in mind that all restrictions the hotel has on credit card use are for your safety and the hotel's. We hope you will come back to see us again in the near future. Safe travels, Ian Hines Guest... More 

Georgia
1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel and room was very nice, clean and comfortable. The staff was very nice and people friendly. They attended to my every need in a timely manner. I really enjoyed sitting in the patio area during the late evening...very quiet and relaxing. Location was great.....easy access to restaurants, convenient stores, Walgreens, Wal-Mart, etc.

Helpful?
Thank dunson2417
Ian H, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you for the feedback, and for the great review! We are happy to hear you enjoyed our services, amenities, and location. We hope you will choose to stay with us next time you are in the area! Safe travels, Ian Hines Guest Service Manager Hilton Garden Inn at Hamilton Place More 

Springfield, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

The hotel and room was very comfortable, clean and quiet. We rarely heard noise in the hallway or from the street. The air conditioner worked very well which was great considering it was so hot. The staff is friendly and efficient. We've stayed there before and will again.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Harriett H
Ian H, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you for the feedback, and for the great review! We are happy to hear we were able to provide another pleasing experience to a returning guest. We are always happy to see our returning customers, and hope you will come see us again in the near future! Safe travels, Ian Hines Guest Service Manager Hilton Garden Inn at Hamilton... More 

Level Contributor
95 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 19, 2016 via mobile

Very conveniently located around restaurants and shopping if that's what you want. Check in was easy and check out as well. Very clean facility and I felt safe here too. My room was well kept and clean. Has a restaurant on property if you don't want to get out.

Helpful?
Thank Steve W
Ian H, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you for the feedback, and for the great review! We are happy to hear you had such a wonderful stay at our hotel, and appreciated the conveniences our location has to offer. We hope you will stay with us again next time you are in the area! Safe travels, Ian Hines Guest Service Manager Hilton Garden Inn at Hamilton... More 

Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed July 17, 2016 via mobile

My wife and I were traveling with our Grandchild. We paid for a king bed and a roll away bed. They dropped off an unmade roll away in the middle of the room, and some linnen. Not especially what we expected. We've stayed in Hilton Garden Inns before, but this was a new all time low.

Helpful?
Thank Mike F
Ian H, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you for taking the time to leave your feedback. We apologize for the difficulties you encountered with your customer service while at our hotel. We strive to ensure that every guest has a wonderful stay at our hotel. Your feedback will help us as we continually works providing the best stay our guests can have. We hope you will... More 

Atlanta, United States
1 review
4 of 5 stars Reviewed July 14, 2016

Excellent service! the location was ideal for my family since we go hiking often, the location allow you to be within 15-20 minutes distance from amenities such as Ruby falls, look out mountain, Rainbow lake wilderness, Aquarium, and restaurants.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ana Irene P
Ian H, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you for taking the time to leave your feedback, and for the great review! We are happy to hear that you enjoyed our hotel's convenient access to nearby shopping and visitation locations. We hope you will come back to see us again in the near future! Safe travels, Ian Hines Guest Service Manager Hilton Garden Inn at Hamilton Place More 

Cayce, South Carolina
1 review
3 of 5 stars Reviewed July 13, 2016

Wasn't a great experience. Would probably try someplace else next time. For the money you spend on a room. I would hope it would be cleaner and a little more included. It could have been a better experience.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 284joyk
Goodlettsville, Tennessee
1 review
2 of 5 stars Reviewed July 13, 2016

The hotel was clean. However, the staff was not so friendly. They overcharged us almost $50 and refused any fault of them. We are now having to wait for the money to go back to our account. The breakfast was overpriced (other Garden Inn's is free).

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank C8834WRjessicaa
Ian H, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you for taking the time to leave your feedback. We apologize for the difficulties you encountered with your stay. We hope you will give us another chance by staying with us in the future! We are always working towards ensuring that our guests have a great stay. Safe travels, Ian Hines Guest Service Manager Hilton Garden Inn at Hamilton... More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 12, 2016

Convenient location, restaurants in walking distance, friendly staff however when our room had a bad smell to it and the bathroom ceiling had condensation droplets on it and also cracked and was beginning to come down the only response (although pleasant) was someone would be sent to look at it in the morning. In addition you could tell this ceiling... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank marcocQ8276ID
Ian H, Front Office Manager at Hilton Garden Inn Chattanooga / Hamilton Place, responded to this review

Thank you for taking the time to leave your feedback. We apologize for the difficulties you experienced with your room condition. You can rest assured our maintenance staff corrected the issue first thing the next day. We hope you will come back to see us again the next time you are in town. Safe travels, Ian Hines Guest Services Manager... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Chattanooga/Hamilton Place hotel is conveniently located off of Interstate 75 at exit 5. Nestled perfectly between the Downtown Chattanooga attractions and the Chattanooga Metropolitan Airport, the Hilton Garden Inn Chattanooga Hamilton Place is ready to help you relax and enjoy your vacation or corporate venture. Hamilton Place Mall, Tennessee's largest shopping experience, is only a few blocks away and is surrounded by over 100 restaurants. The Hilton Garden Inn Chattanooga Hamilton Place hotel is centrally located to several corporations and is the perfect home away from home during your business travel needs. ... more   less 

Additional Information about Hilton Garden Inn Chattanooga / Hamilton Place

Address: 2343 Shallowford Village Dr, Chattanooga, TN 37421-6785
Location: United States > Tennessee > Chattanooga
Price Range: $129 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chattanooga / Hamilton Place 3*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, Priceline, Orbitz, Hotels.com, Hotwire, Odigeo, Expedia and Travelocity so you can book your Hilton Garden Inn Chattanooga / Hamilton Place reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Chattanooga / Hamilton Place Hotel Chattanooga
Hilton Garden Chattanooga
Hilton Chattanooga
Chattanooga Hilton
Hotel Style:
#6 Family Hotel in Chattanooga
#7 Business Hotel in Chattanooga
#8 Romantic Hotel in Chattanooga
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