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Staybridge Suites Chattanooga Downtown

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Staybridge Suites Chattanooga Downtown
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461 Reviews from our TripAdvisor Community

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Showing 460: English reviews
Atlanta
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great hotel in downtown Chattanooga. The room was clean, quiet with a great bed. The location is right downtown so many restaurants and sites to see are nearby. I will definitely stay here again when I'm in Chattanooga.

Helpful?
Thank Flynt
Ohio
Level Contributor
81 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Glad we read other reviews about how to get into the hotel the first time. Go ahead into the gated parking lot (the gates WILL open!) and go thru lobby from there. As Platinum members we were able to get a free upgrade to a 2-bedroom 2-bath suite with a supersized balcony towards Lookout Mountain. Gorgeous! We had very minimal... More 

Helpful?
Thank WillisFam
Mike T, General Manager at Staybridge Suites Chattanooga Downtown, responded to this review

Thank you for your kind words, we strive to make each stay memorial for each guest. We look forward to your next visit More 

Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Let me,first say that We have stayed at many different Staybridge Hotels and they have all been great!! We always travel with our small dog, so we needed a hotel that accepted pets. The pet fee is $50 a day a bit steep, especially since its non refundable and not based on the size of dog.. But we pay the... More 

Helpful?
Thank sunshine0422
Level Contributor
8 reviews
8 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This property is beautiful. Very nice and clean room, with fridge sink, bathroom microwave, and so many cabinets to store whatever you need. There is a large but perfect size rest area inside and out and in the room, and it has a very nice view with very nice tv and desk area to work. I would highly recommend this... More 

Helpful?
Thank Andrew H
Schaumburg, Illinois
Level Contributor
126 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Checked in staff very pleasant, room was clean smelled nice as well. We were on a pat floor so a little worried as we never traveled with our pet before. After check in the front desk called and asked if everything was ok and if anything else was needed. Love that they called this does not happen much these days!... More 

Helpful?
Thank Michele L
Nashville, Tennessee
1 review
3 of 5 stars Reviewed 3 weeks ago

Firstly, the hotel room was comfortable and clean. The free breakfast was delicious and convenient. I would stay here again for these reasons. I cannot say the same thing for the customer service. The morning staff was very rude. We were charged twice for our room. When I talked to the staff about it, they brushed it off as if... More 

Helpful?
Thank amyhoward1016
Mike T, General Manager at Staybridge Suites Chattanooga Downtown, responded to this review

Thank you for the feedback and kind words. We try to make every guests stay a special one but did not catch your second reservation and this caused some confusion. I can assure you this was not a normal situation. Hope to see you in the future and thanks for choosing Staybridge Suites. More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Walking distance to downtown was a must for me and this place had it. But on top of that it was clean, spacious, and the staff was friendly and efficient. From check in to check out everything about my stay was fantastic. I'll definitely be back again!

Helpful?
Thank Andrew M
Atlanta, Georgia
Level Contributor
4 reviews
2 of 5 stars Reviewed 3 weeks ago

I was in line to check in and the woman in front of me complained about the cleanliness of the room she was assigned. She asked for a new room, and was given one. But she did make sure to mention that the first room was disgusting. When we checked in before bringing our things in, we surveyed the room.... More 

Helpful?
Thank denda20
IHGService, Guest Relations Manager at Staybridge Suites Chattanooga Downtown, responded to this review

Dear denda20, Thank you for taking the time to write a review of our hotel. Allow me to apologize for any inconvenience you may have experienced due to shortfalls on our housekeeping service. Let us assure you that we want nothing more than to ensure your satisfaction from the time you arrive, up until you leave our hotel. So we... More 

Knoxville, Tennessee
2 reviews
3 of 5 stars Reviewed 4 weeks ago

Rooms were clean and well maintained. The kitchen had been updated for a more modern feel. The cushions on the couch were getting worn out and could be replaced. The Queen bed was average for comfort. The water closet/bathtub area was kind of tight. The staff was nice and helpful. Breakfast was consistent, warm and tasty. The elevators were hot... More 

Helpful?
Thank F4513SQdennisl
Mike T, General Manager at Staybridge Suites Chattanooga Downtown, responded to this review

Thank you for the feedback, we are working on the elevator problem and hope to see you soon. We want to thank you for choosing Staybridge Suites. More 

Nashville, Tennessee
Level Contributor
251 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
2 of 5 stars Reviewed July 23, 2016

Stayed twice in July, 2 different rooms. Both rooms had such an overwhelming musty smell, that we had to borrow air freshener from housekeeping to use multiple times a day as well as scented candles to keep the overwhelming musty smell at bay. Last time we had stayed here was 2 years ago and it has really not been well... More 

Helpful?
Thank J M
IHGService, Guest Relations Manager at Staybridge Suites Chattanooga Downtown, responded to this review

Dear J M, Thank you for taking the time to post your comments. I am happy to learn that you appreciate the level of service received from our hotel staff as well as our convenient hotel location and complimentary breakfast. However, I am sorry that you found some aspects of your stay to be less than satisfactory due to the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to Staybridge Suites Downtown Chattanooga Convention Center, conveniently located to the Tennessee Aquarium, The Riverbend Festival, IMAX Theater, Creative Discovery Museum, Finley Park, Lookouts Ball Park, Southern Belle Riverboat, TVA, Blue Cross Blue Shield, Krystal, Cigna & Erlanger Hospital. Staybridge Suites downtown Chattanooga is a great place to stay for business or pleasure. Rock City & Ruby Falls, located atop scenic Lookout Mountain, are only a short drive away. Be sure to check out our attraction package rates! Choose from three spacious suite accommodations: studio, one-bedroom or two-bedroom/two-bath. All suites feature fully equipped kitchens, in-room DVD players, separate work area with two-line speaker phones and complimentary wireless high-speed Internet access. At your leisure, enjoy our indoor pool, hot tub and fitness center. In addition, we offer free guest laundry services, a 24-hour business center & 24/7 convenience store. Rates include a hot breakfast bar and overnight parking. Join us Tuesday - Thursday evenings at our Sundowner Reception for complimentary food & beverages. Riverbend Festival-A nine day musical festival on the 21st Century Waterfront along the Tennessee River featuring artists from many different genres. Staybridge is a pet-friendly facility. ... more   less 

Additional Information about Staybridge Suites Chattanooga Downtown

Address: 1300 Carter St, Chattanooga, TN 37402-4411
Location: United States > Tennessee > Chattanooga
Price Range: $134 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Chattanooga Downtown 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Staybridge Suites Chattanooga Downtown Hotel Chattanooga
Chattanooga Staybridge Suites
Hotel Style:
#9 Business Hotel in Chattanooga
#12 Family Hotel in Chattanooga
#16 Romantic Hotel in Chattanooga
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