The Chattanoogan Hotel, Curio Collection by Hilton
1201 Broad Street, Chattanooga, TN 37402
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About
#16 of 102 hotels in Chattanooga
Location
4.4
Cleanliness
4.6
Service
4.4
Value
4.1
Travelers' Choice
GreenLeaders Gold level
Along Broad Street in the popular Southside district, The Chattanoogan Hotel, Curio Collection by Hilton is within a mile of downtown. The Tennessee Aquarium and University of Tennessee at Chattanooga are just five minutes away. For a scenic day nearby, Lookout Mountain Incline Railway and the iconic Rock City feature spectacular views. Our hotel also offers a full-service spa with body treatments, facials, massage, and nail services.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Kids stay free
Highchairs available
Taxi service
Valet parking
Paid private parking on-site
Wifi
Coffee shop
Restaurant
Breakfast available
Kids' meals
Outdoor dining area
Wine / champagne
Vending machine
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Baggage storage
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Fireplace
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Walk-in shower
Telephone
Iron
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Spanish
Location
80Somewhat walkable
Grade: 80 out of 100
28Restaurantswithin 0.3 miles
9Attractionswithin 0.3 miles
1201 Broad Street, Chattanooga, TN 37402
Getting there
Rental CarsSee rental cars from $40/day
1975Reviews21Q+A100Room tips
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This hotel is updated, clean, spacious rooms, valet service, and upscale restaurant. The front desk representative (Christina) was very professional and knowledgeable about places of interest in the surrounding area. Breakfast at the Forge (internal restaurant) was bountiful and delicious! Our server (Alisha) was EXCELLENT! Patient with our indecisive ordering and very polite in serving my family.
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Review collected in partnership with Curio – A Collection by Hilton
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Bill Antone, Guest Services / Front Office at The Chattanoogan Hotel, Curio Collection by Hilton
Responded Aug 16, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found our hotel and staff to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay exciting and unique.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
Best thing about this hotel is Chef Jason … can’t say enough about him … he is a phenomenal chef and the food was amazing … also Brenden was amazing at check in, there were a few little issues but he made sure everything was made right and he went above and beyond … also Corbin, Randy and Mason were really cool servers and bartenders. Hotel king suite was nice and roomy … mountain view wasn’t really anything special … I would stay here again, but that’s because of Chef Jason and Brenden
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Patricia Martinez, General Manager at The Chattanoogan Hotel, Curio Collection by Hilton
Responded Jul 11, 2022
Dear tinalou777, We sincerely appreciate your kind words and favorable review. Chef Jason, Brenden, Corbin, Randy and Mason are true gems. We are so happy to learn our guest service team members exceeded your expectations!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for two nights as we visited Chattanooga. The hotel and the staff were nice. The hotel is a bit isolated, so you will be using your car to go anywhere of interest. However, it is conveniently located to the downtown and to the Signal Mountain attractions. The biggest difficulty that we had is that their address (when plugged into our GPS program) does NOT bring you to the front of the hotel and parking area. It brings you to the back door of the hotel which you will not see, nor can you actually use for check-in. You need to call the hotel to get directions or waste time driving to and fro trying to get into the hotel complex.
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Date of stay: July 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Call the hotel to get directions. Their street address will not bring you to the hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bill Antone, Guest Services / Front Office at The Chattanoogan Hotel, Curio Collection by Hilton
Responded Aug 10, 2023
Thank you for choosing to stay at The Chattanoogan Hotel, Curio Collection by Hilton. I do apologize about the hotel entrance. It was made a little more difficult with one of the side streets being closed due to the construction of the grocery store next door. We are so glad you enjoyed your stay, and we look forward to seeing you in your future travels to the Scenic City.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel. Rooms are very spacious with comfortable beds. The rooftop bar was a welcome place to spend the evening after along day of traveling. Breakfast in the restaurant was great with many choices on the buffet. Valet parking was efficient. Location of hotel was convenient to get to church and then to Ruby Falls. Would stat here again when in the area.
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Date of stay: July 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bill Antone, Guest Services / Front Office at The Chattanoogan Hotel, Curio Collection by Hilton
Responded Aug 9, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found our hotel and staff to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay exciting and unique.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
While we were excited to stay at this hotel, and the hotel looked great from the exterior, we had several issues. I’ve stayed at several Curio hotels, and this was far below the standard of the others I have stayed at. When we got to the room, we noticed that that vanity in the bathroom had been drawn on with a black pen or something similar. This was not a concern for us per se, but more so indicative of the room cleanliness. We also found old children’s toys, and a bra from a former guest behind the desk. Also in the bathroom, there was no conditioner, and while reserving the room for 4, there were only 3 towels in the room. The toilet ran throughout the entire stay, nothing we tried seemed to help. The AC in the room only cooled to 71°, despite setting the thermostat lower and keeping the fan on high. After being in the heat all afternoon and evening, this was frustrating to experience when we arrived back at the hotel only to be met with a warm room. We were also double charged for parking, which, when we tried to call the hotel directly to inquire about this, the phone was disconnected. I had to contact corporate Curio, who resolved the issue. Disappointed, would have expected this or been less surprised had this been Motel 6, but definitely not a Curio level experience.…
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Bill Antone, Guest Services / Front Office at The Chattanoogan Hotel, Curio Collection by Hilton
Responded Jul 22, 2023
We appreciate you selecting The Chattanoogan Hotel - Curio Collection by Hilton as your hotel of choice while visiting Chattanooga. Thank you for providing candid feedback to help improve operational deficiencies for all valued guests. We sincerely apologize for the unsatisfactory experience and for not meeting yours or our expectations. We do hope you return to our hotel in the future. Please allow us to exceed your expectations upon your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at THE Chattanoogan hotel and thought I was going to be staying at a very nice hotel. I do believe it is a nice hotel but I found a couple of ants in my refrigerator but cleaned it out and did not see any other ants. So I figured not a big deal. But the main problem was that the room would not cool and it was a very hot day and night. I turned the AC unit down and I thought I would go to dinner and it would be cool when I returned. That was not the case. I tried to call the front desk and the phone would not work in the room. So I had to call with my cell phone to speak with the front desk. They sent someone to the room at 11:00 PM. Said give it an hour and it should cool down. It did not. I asked for the GM number the next morning and was given the Front Desk Supervisor's number and name to call. Sergio Velasco told me he was sorry and would let the GM know. I never have heard back from anyone. In my opinion very bad service.…
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Date of stay: July 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bill Antone, Guest Services / Front Office at The Chattanoogan Hotel, Curio Collection by Hilton
Responded Jul 10, 2023
We appreciate you selecting The Chattanoogan Hotel - Curio Collection by Hilton as your hotel of choice while visiting Chattanooga. Thank you for providing candid feedback to help improve operational deficiencies for all valued guests. We sincerely apologize for the unsatisfactory experience and would love for you to return to our hotel in the future. I know Sergio has issued you Hilton Honors points for the inconvenience. Thanks again for helping us improve our operation moving forward.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When I travel I always look to Hilton first, sadly this time I regretted it. Not that there was anything exceptionally wrong with the hotel itself there were just a number of factors that caused this visit to be sub par. Check in went fine but unless you choose to valet the parking garage is a hike and pretty much all outside so be prepared if its raining. While the hotel was clean it was somewhat dated, the room itself was ok but the mattresses were very firm so unless that's to your liking you wont get a comfortable night's rest. My biggest issues were with the downstairs coffee shop (worst latte ever) and the second floor restaurant. I won't go into detail here as they deserve their own reviews just know that these two businesses within the hotel will keep me from ever considering staying here again.…
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Date of stay: July 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Bill Antone, General Manager at The Chattanoogan Hotel, Curio Collection by Hilton
Responded Jul 6, 2023
Thank you for your business and thank you for your feedback. I am sorry that we did not meet yours or our expectations. Unfortunately our parking garage is a nice walk. We just finished a renovation so the mattresses are new. I would love to get specifics on your food & beverage experiences so I can follow-up. I can be reached at bantone@chattanooganhotel.com. We do hope to see you in your future travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Really nice hotel, our room was exceptional and the service and staff at the hotel were really helpful, Our family really enjoyed staying at this hotel when they came to visit a few weeks ago we had an amazing time, thanks to all the staff !
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Date of stay: April 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bill Antone, General Manager at The Chattanoogan Hotel, Curio Collection by Hilton
Responded Jul 3, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found our hotel and staff to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay exciting and unique.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We found this hotel to be very clean . Nice location with local shops and eateries within walking distance I only downside we found the hotell was the pricey room and you also had to pay for parking separately you would figure for the price of the hotel room they would at least Include parking fees. The rooms were clean and comfortable memory phone pillows in bed the bathroom is beautiful so what's a rooftop. Security that walks the grounds at night Valley parking the attendants very nice and went out of their way with anything you needed
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Date of stay: June 2023Trip type: Traveled with family
Room Tip: Self parking and Valet parking are not included with the price of your room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Bill Antone, General Manager at The Chattanoogan Hotel, Curio Collection by Hilton
Responded Jul 3, 2023
Thank you for taking a moment to share your experience. I am happy to hear you found our hotel and staff to your liking. I do apologize but we do offer the most economical parking fees of any comparable downtown hotel property. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay exciting and unique.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Please note, the below screen shot is the email I sent to the hotel. I have yet to receive a response: I’m giving a bad review because housekeeping never came to my room during my stay the week of May 30,2023. I used the app multiple times to message the front desk, and I went down to personally talk to them. My requests weee never fulfilled.
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Date of stay: May 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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PRICE RANGE
$153 - $281 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the chattanoogan hotel chattanooga, chattanoogan hotel chattanooga, chattanoogan chattanooga
LOCATION
United StatesTennesseeChattanooga
NUMBER OF ROOMS
199
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Claim Your ListingTHE CHATTANOOGAN HOTEL, CURIO COLLECTION BY HILTON $127 ($̶1̶9̶5̶) - Updated 2023 Prices & Reviews - Chattanooga, TN
Frequently Asked Questions about The Chattanoogan Hotel, Curio Collection by Hilton
Which popular attractions are close to The Chattanoogan Hotel, Curio Collection by Hilton?
Nearby attractions include Trolley Pub Chattanooga (0.2 miles), Coker Museum - Honest Charley (0.1 miles), and Mostly French (0.2 miles).
What are some of the property amenities at The Chattanoogan Hotel, Curio Collection by Hilton?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Chattanoogan Hotel, Curio Collection by Hilton?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Chattanoogan Hotel, Curio Collection by Hilton?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Chattanoogan Hotel, Curio Collection by Hilton?
Yes, a parking garage, paid private parking on-site, and street parking are available to guests.
What are some restaurants close to The Chattanoogan Hotel, Curio Collection by Hilton?
Conveniently located restaurants include St. John's Restaurant, The Hot Chocolatier, and Public House.
Are there opportunities to exercise at The Chattanoogan Hotel, Curio Collection by Hilton?
Yes, guests have access to a fitness center during their stay.
Is The Chattanoogan Hotel, Curio Collection by Hilton located near the city center?
Yes, it is 0.5 miles away from the center of Chattanooga.
Are any cleaning services offered at The Chattanoogan Hotel, Curio Collection by Hilton?
Yes, dry cleaning and laundry service are offered to guests.
Does The Chattanoogan Hotel, Curio Collection by Hilton offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Chattanoogan Hotel, Curio Collection by Hilton?
The staff speaks multiple languages, including English and Spanish.