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The Chattanoogan

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1,151 Reviews from our TripAdvisor Community

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Showing 1,141: English reviews
Atlanta, Georgia
Reviewed 4 days ago NEW

Had a wonderful experience. Front desk (Shayla and Raven) were extremely helpful and pleasant. Most comfortable bed ever and water pressure in shower was amazing. Breakfast in BSG equally delightful staff - great coffee; make sure Melvin makes you an omelet! Wasn't there on business, but wandered around the conference center part and I definitely hope my company would use...

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Helpful?
Thank missyblester
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for the glowing review. It is nice to know that you enjoyed every aspect of your stay. We appreciate the recognition of some of our team members by name. We will be sure to share your review with their management teams. We look forward to the opportunity to have either you or your business and co-workers back again.

Gadsden, Alabama
Reviewed 6 days ago NEW

We had a surprise party for a family member and we booked 10 rooms for people travelling in from out of town to stay in. The hotel is beautiful and the staff we interacted with was top notch. They even left a present for the birthday girl in her room! Located in the heart of downtown, there are plenty of...

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Helpful?
Thank Michael W
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. A belated Happy Birthday to the birthday girl! It is great to know that The Chattanoogan was a part of such a special memory for you and your family and friends. Thank you for the details of your stay. It is nice to know you were able to enjoy the amenities of the hotel and...

Charlotte, North Carolina
Reviewed 6 days ago NEW

First visit to Chattanooga with four day stay. Everything about this hotel was more than I had expected. Friendliest and most accommodating staff. Forgot to pack hairspray. One phone call to front desk and voila, brought to my room and lasted all week. Great breakfast buffet and more inside hotel. Urban Stack Hamburger joint next door, (not fast food) had...

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Helpful?
Thank tkaburgin
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. It is great to know that for a first visit we exceeded your expectations. That is our goal with each and every guest. We look forward to when your return to Chattanooga and our hotel.

Chattanooga, Tennessee
Reviewed 1 week ago

Previously I've stayed with the Chattanoogan, so we were excited to book the NYE 2017 event (the Brunch special including hotel stay, brunch, event and valet). On arriving, I waited several minutes while 4 valets were unresponsive to me so I waved one over who informed me it was over an hour wait for bag service (up to rooms) because...

Review collected in partnership with this hotel
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Helpful?
Thank 45kell9
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. We appreciate your feedback regarding the NYE event. We will be sure to give your review to the management team and staff so that we can improve and impress each and every guest. Again, thank you, for your time.

Amsterdam, The Netherlands
Reviewed 1 week ago

The location is very central in Chatanooga. You can park your car in the hotel parking garage, there is a valet service for a small fee. The rooms are modern, nice and spacious. The staff is wonderful and very friendly. We had breakfast included, there is much choice for breakfast. A real continental breakfast! The hotel ambiance is wonderful, there...

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Helpful?
Thank Thijs2014
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. It is nice to know that you enjoyed so many aspects of your stay. Thank you, for complimenting our staff, we will be sure to share this with our team. It also nice to know that you enjoyed breakfast. We have many great options that gets your day started off in a positive way. We...

Murfreesboro, Tennessee
Reviewed 1 week ago

Went for New Years, the room was dirty, old food in the refrigerator and the temperature controls did not work. For the price you can stay somewhere much nicer. Plus the TV was in a cabinet but you had to find furniture in order to keep the doors open to view the TV.

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Helpful?
1Thank 560jefferyh
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. We apologize for your any inconveniences you experienced during your stay. It is our goal to provide each and every guest with a positive experience. We did not meet your expectations and for that we must apologize. We would hope that you would return so that we might change your opinion of our hotel.

Atlanta, Georgia
Reviewed 1 week ago

I cannot rave enough about our family's three night stay at The Chattanoogan! Everyone we encountered from the valet station, to the front desk, to the maintenance staff were friendly and helpful. The facility itself is beautiful with exquisite furnishings/decor, but more importantly, it is extremely clean throughout. Our room was fabulous with an incredible view of Lookout Mountain. And...

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Helpful?
2Thank 396yvonne
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your glowing review. It is nice to hear that your stay with us will inspire a return trip. We appreciate the kind words about our friendly, helpful team. There is much to see and do in the Chattanooga area. If you ever need assistance finding something to do or somewhere to eat, please stop our front desk...

Bowling Green, Ohio
Reviewed 1 week ago via mobile

My husband and I stayed here on a business trip that we turned into a long weekend get a way. The hotel has a modern artsy feel, that in my taste, left the entry a bit cold, was looking for some southern warmth, felt like an unpersonable chain. Beds were comfy, rooms nice more cozy than rest, typical for price...

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Helpful?
Thank WPHK
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your detailed review. It is nice to hear that you enjoyed certain aspects of your stay while in Chattanooga. It is good to know that you were able to get out and explore the area and found some tasty restaurants. The Southside is home to some of the finest local restaurants Chattanooga has to offer. It is...

Atlanta, Georgia
Reviewed 1 week ago

The hotel and staff were great. We had a great New Years eve! If the weather would have been better the location would have been fine however, since it was cold and raining we had to drive to the activities.

Review collected in partnership with this hotel
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Helpful?
Thank Blake S
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. It is nice to hear that you enjoyed your stay despite the rainy weather. We would encourage you to come back and explore "The Southside" of Chattanooga and of course, the many wonderful attractions that Chattanooga has to offer. We look forward to you staying with us again.

Alexandria, Virginia
Reviewed 2 weeks ago

I booked the largest suite for my wedding night and checked us in prior to the wedding. When my bride and I arrived that night, someone else was staying in the suite. Our luggage and the bottle of champagne I had left in the room that afternoon were gone. The staff could not find our luggage and could not explain...

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Helpful?
5Thank Brett N
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. This is certainly not the experience we would ever want for any guest. Please know that since your experience in October we have taken steps to review our policies and procedures to ensure a positive guest experience. We truly apologize for your experience.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Chattanoogan offers upscale amenities and service. Decor and interiors are Post-modern industrial, playing up on the unique industrial heritage of Chattanooga in a modern, eclectic fashion. The property features all-original, regional art, specifically commissioned for The Chattanoogan. ... more   less 

Additional Information about The Chattanoogan

Address: 1201 Broad St, Chattanooga, TN 37402
Location: United States > Tennessee > Chattanooga
Price Range: $139 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Chattanoogan 3.5*
Number of rooms: 199
Reservation Options:
TripAdvisor is proud to partner with TravelClick, Hotels.com, Booking.com, Travelocity, Priceline and Jetsetter so you can book your The Chattanoogan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Chattanoogan Hotel Chattanooga
Chattanoogan Hotel Chattanooga
Chattanoogan Chattanooga
Hotel Style:
#1 Green Hotel in Chattanooga
#2 Business Hotel in Chattanooga
#9 Family Hotel in Chattanooga
#14 Romantic Hotel in Chattanooga
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Questions & Answers

Here's what travelers have asked, with answers from The Chattanoogan staff and other travelers.
7 questions
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Jacksonville, Florida
Minneapolis, Minnesota
over a year ago
Atlanta
1 day ago
Medina, Ohio
7 months ago

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Questions? Get answers from The Chattanoogan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for courtyard view.”
 of 5 bubbles missyblester, 4 days ago | Read review
“The hotel courtyard provides you with a nice view.”
 of 5 bubbles Thijs2014, 1 week ago | Read review
“Uncomfortable bed, but clean room”
 of 5 bubbles treviss2017, 2 weeks ago | Read review
“We had the deluxe king and found it roomy for us.”
 of 5 bubbles johnkG8103HZ, 2 weeks ago | Read review
“The suite was perfect for a family!”
 of 5 bubbles R3455VRlauram, Nov 27, 2016 | Read review
5 of 5
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