We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Chattanooga Downtown

Certificate of Excellence
GreenLeadersSilver level
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hilton Garden Inn Chattanooga Downtown
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

660 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 656: English reviews
Leeds, Alabama
1 review
3 of 5 stars Reviewed 2 days ago NEW

Book a hotel with hotel only parking. This one sells parking to the stadium behind it. The air conditioning had a musty smell. Don't stay here if you have asthma. The staff are wonderful and if you were planning on walking everywhere it would be OK to stay here.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank jamessV1961VP
United Kingdom
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

Located in the centre of Chattanooga, a short stroll from the riverfront. Easily accessible from the Interstate. Car parking is in a public parking lot at the back of the hotel. Overnight cost is $8, which is added to your account. Reception will give you a ticket to display in the dashboard. Staff all very friendly, welcoming and helpful. Room... More 

Helpful?
Thank EricBzr
Tennessee
Level Contributor
55 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

This was a typical Garden Inn. Little extras, nice enough room, good service. Typical of Chattanooga, parking is always a pain but this is true of downtown period no matter where you stay. Location was great and is right next door to the children's museum and close to the aquarium and everything in that area. No complaints and met all... More 

Helpful?
Thank Amy11278
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. So glad to read the team met your expectations during your visit and that you enjoyed your time on property. Look forward to seeing you on your next visit to Chattanooga! -Andrea More 

Knoxville, Tennessee
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

As a Gold level Hilton honors member, we've stayed at more than a few Hilton Garden Inns. We were disappointed in our stay at this one. Didn't mind the room being outdated, we chose the hotel for convenience of location. But we did mind the bathroom being dirty and the mattress being terrible! It felt like a slab of concrete.... More 

Helpful?
Thank KnoxBelle
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. Please accept our apologizes regarding not providing you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make... More 

Lockwood, New York
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The place was really nice. We didn't eat there but they did have a menu you could order off and eat at breakfast and dinner. Didn't have a complimentary breakfast you had to buy, the room was spacious and had a small balcony. Erin at the front desk was excellent. She took her time and gave us some ideas of... More 

Helpful?
Thank Tammy B
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. So glad that our team exceeded your expectations for service--they strive on a daily basis to ensure each and every guest has a memorable experience. Also, please know that Erin will be aware of the kind comments. Hope to see you on your next visit to Chattanooga! -Andrea More 

Nashville, Tennessee
1 review
2 of 5 stars Reviewed 1 week ago

Very poor quality linens and old fashion air conditioners . Cleanliness with older property is harder to achieve great location . Owner needs to spend some money upgrading. This survey is too funny where I have to submit 200 words here to submit survey

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank chrisch2016
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. Please accept our apologizes for any discomfort you experienced with terry and linens. Please know that we are researching any circumstances that would have caused this impression of "poor quality"--we purchase and replace on a monthly basis. If your travels bring you back to Chattanooga, please contact me directly... More 

Level Contributor
5 reviews
4 of 5 stars Reviewed 2 weeks ago

Great location. Central to all the downtown attractions, also within walking distance. Clean, well maintained. Front desk gets busy and is understaffed, but with patience on the customer's part the service experience is a good one. When we checked in (4:15pm) there were 3 customers waiting. The desk hostess was courteous and completely served each person without making them feel... More 

Helpful?
Thank April F
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay--and, thank you for your patience with our newest associate Roshunda. Our team tries to ensure each and every guest has a great experience and that we truly appreciate that they chose to stay with our property during their visit to Chattanooga. Hope to see you on your next visit!... More 

1 review
3 of 5 stars Reviewed 2 weeks ago

While I usually like the Hilton hotels chain, the Hilton Garden Inn was unimpressive. Of all the Hilton hotels, this one is like the cousin that no one likes. I arrived in a nicely decorated lobby and noticed the hotel had set out some lemonade and cookies, which I assumed were for anyone. However, the cookies tasted like the remains... More 

Helpful?
Thank Caroline G
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. We apologize for any misunderstanding that occurred with the complimentary "refresh" station that is located in our lobby. Please know that all Hilton Garden Inn's offer unsweet tea, water infused by citrus fruit, e.g., oranges, limes, lemons, etc., and "welcome bars" which are premade by an outside vendor. These... More 

Boston, Massachusetts
1 review
2 of 5 stars Reviewed 2 weeks ago

There are much better options in Chattanooga. I regularly stay w HGI because of the usually high standard. This hotel reminded me of a 1980s roadside motel. The elevator didn't work. The rooms were very tired. Bath was stained. Worst of all. - when we arrived we were checked into someone else's room. We walked in and found bags and... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 53Gregory53
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Please accept our apologizes regarding not providing you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.... More 

Memphis, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

the staff projects happiness in every way From the front desk to the bar All the employees are accomidating in every way. When the parking lot was filed they created a space for my vehicle and when we wanted some cranberry juice the went to the kitchen after hours to get us some juice. I call this Top Shelf all... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank William C
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for you for posting your comments regarding your recent stay. So glad to read that you enjoyed your time at the property and that the associates exceeded your expectations with the service that was extended. Hope to see you on your next visit to Chattanooga! -Andrea More 

Questions? Get answers from hotel staff and past guests. Ask a question

339 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (65)
Viewed
Hotel & Grounds (14)
Viewed
Room/Suite (15)
Viewed
View from Room (9)
Viewed
Pool/Beach Area (4)
Viewed
Bathroom (6)
Viewed
Family/Play Areas (7)
Viewed
Dining (1)
Viewed
Other (9)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (188)
Viewed
Accessible King Room (40)
Viewed
Amenities (32)
Viewed
Double Queen Room (39)
Viewed
Pool (16)
Viewed
Dining (24)
Viewed
The Hotel (37)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (86)
Viewed
Hotel & Grounds (15)
Viewed
Business Center/Function Rooms (3)
Viewed
Room/Suite (32)
Viewed
Dining (4)
Viewed
View from Room (3)
Viewed
Pool/Beach Area (3)
Viewed
Bathroom (2)
Viewed
Other (24)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Chattanooga hotels
0.1 mi away
Hampton Inn & Suites Chattanooga / Downtown
0.1 mi away
DoubleTree by Hilton Hotel Chattanooga Downtown
0.5 mi away
The Read House Historic Inn And Suites
Show Prices
Show Prices
Show Prices
0.9 mi away
The Chattanoogan
The Chattanoogan
#7 of 96 in Chattanooga
4.0 of 5 stars 1,021 reviews
0.4 mi away
SpringHill Suites Chattanooga Downtown/Cameron Harbor
0.1 mi away
Courtyard Chattanooga Downtown
Courtyard Chattanooga Downtown
#29 of 96 in Chattanooga
4.0 of 5 stars 365 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Chattanooga, Tennessee hotel is conveniently located on the city's state-of-the-art complimentary electric shuttle route; take a ride from the riverfront to the Chattanooga Choo Choo and Warehouse Row for some afternoon shopping.Deluxe accommodations, friendly service and a relaxed southern atmosphere await guests at our Hilton Garden Inn hotel in Chattanooga. Certain to please the busy executive or leisure Tennessee traveler are the Hilton Garden Inn's array of special amenities including complimentary high-speed Wi-Fi Internet access, in-room hospitality center with a microwave, refrigerator and coffee maker, dual-line phones with voicemail and data ports, large work desk, ergonomic chairs, and complimentary HBO(R). Hotel guests can also enjoy a complimentary USA Today(R) each weekday morning, our indoor swimming pool and whirlpool, fitness center with state-of-the-art equipment, our premiere fitness center and a 24-hour complimentary business center with secure remote PrinterOn(R) printing. ... more   less 

Additional Information about Hilton Garden Inn Chattanooga Downtown

Address: 311 Chestnut St, Chattanooga, TN 37402
Location: United States > Tennessee > Chattanooga
Price Range: $175 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chattanooga Downtown 3*
Number of rooms: 94
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Orbitz, Expedia, Hotwire, Priceline, Travelocity, Odigeo and Hotels.com so you can book your Hilton Garden Inn Chattanooga Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Chattanooga Downtown Hotel Chattanooga
Chattanooga Hilton Garden Inn
Hilton Chattanooga
Hotel Style:
#5 Business Hotel in Chattanooga
#7 Romantic Hotel in Chattanooga
#7 Green Hotel in Chattanooga
#11 Family Hotel in Chattanooga
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay