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Hilton Garden Inn Chattanooga Downtown

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Hilton Garden Inn Chattanooga Downtown
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671 Reviews from our TripAdvisor Community

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Showing 667: English reviews
Burlington, CT
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The location is great, the parking is hassle-free. The patio is fabulous. The breakfast is fine really, nice choices and great service but after the first day I chose to eat elsewhere. We looked at all the downtown hotels for a block of rooms for our son's upcoming wedding and chose this one. I have no doubt it will be... More 

Helpful?
Thank Laura C
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for posting your comments regarding your recent stay. So glad to know that you had an enjoyable experience during your visit and was able to not only use the hotel facilities but also enjoy what the city has to offer. Look forward to seeing you soon! -Andrea More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Staff was warm and attentive. Excellent experience. Within walking distance to Aquarium and most of Chattanooga's wonderful downtown life. Great for families or a couple on a getaway. Will definitely return.

Helpful?
Thank John S
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for posting your comments regarding your recent stay. So glad to read that you enjoyed your time on property and your visit to Chattanooga. Look forward to seeing you on your next visit! Enjoy your day, -Andrea More 

Miami, Florida
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

If you are looking for a place to stay near Chattanooga's main attractions this its the place. Great staff, clean rooms, smart lobby, indoor pool. Even the breakfast was a worth while experience. We would return to this property in a heartbeat.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Islander0260
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. So glad you enjoyed your time at the property and was able to enjoy the many things Chattanooga has to offer. Look forward to seeing you on your next visit to Chattanooga! Enjoy your day! -Andrea More 

Allentown NJ
Level Contributor
71 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago

I was torn between the Marriott and the Hilton Garden Inn when I was planning our trip. We were only staying one night in Chattanooga so I wasn't overly concerned and decided on the Hilton since on previous trips I have found they are the most consistent chain and I have liked all previous stays. This stay changed my mind.... More 

Helpful?
Thank LisaNJCPA
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. Please know that our rooms will be receiving upgrades during the 4th quarter of this year--we would love for you to visit again to give us a chance to ensure you have a better experience. If your travels do bring you back to Chattanooga, please call me directly to... More 

Huntsville, Alabama
Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is a very convenient location within walking distance of most attractions. We chose a higher room with a balcony of the city. Not too much to look at but I did enjoy the view. Our room was very clean and i didnt hear other guests or city noise. The staff was very nice and friendly. Hotel breakfast was good,... More 

Helpful?
Thank lynnesx
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. Please know that the parking lot that is used by the hotel is a public parking lot & is not owned by our property. From 6p until 6a, daily, the parking lot is maintained by the hotel, hours outside of this time period the space is maintained by Republic... More 

Fort Wayne, Indiana
Level Contributor
10 reviews
6 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

We stayed 3 nights for a family vacation. This hotel has a fantastic location. We walked to the aquarium, dinner and shopping as they were mere blocks from the hotel. It was within minutes of battlefields, Ruby Falls and Lookout Mountain. The room was clean and had a nice balcony. However, here is my big issue with our stay: The... More 

Helpful?
Thank Michelle T
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. Please accept our apologizes regarding not providing you with the quality of services you deserve with the request of extra towels. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I wanted a little get-a-way for our anniversary close to home so we decided on Chattanooga, just 2 hours away. We were treated wonderful from the moment we arrived right up to the last minute when we left. Our room faced the AT&T Ballpark and we were able to watch the postgame fireworks at 10:20 the first... More 

Helpful?
1 Thank Brian R
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, WOW! Thank you so much for posting your comments regarding your recent stay. Your descriptive of your time in Chattanooga and the property read like a travel writer. So glad you enjoyed your time at the hotel & in the city. Look forward to seeing you on your next visit. -Andrea More 

Camden, South Carolina
Level Contributor
3 reviews
1 of 5 stars Reviewed 3 weeks ago

We have been with Hilton Rewards for at least a dozen years and a loyal user of the chain for over 20. So we have stayed at a LOT of Hiltons. First, parking was terrible on a Saturday, we were lucky to find a spot. The room was OK but noisy. Every time the air kicked in it woke us... More 

Helpful?
Thank 116ael
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. Please accept our apologizes regarding the confusion for the complimentary breakfast that is awarded to Hilton Honor Members who have achieved Gold/Diamond status. This is not typical of our hotel and staff, we do have several new members who are "in-training" that may not have had a complete understanding... More 

Level Contributor
77 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We had a wonderful weekend away while staying at the Hilton Garden Inn Chattanooga, for the second time. The rooms are clean and spacious. The outdoor seating area is a wonderful place to sit and talk or just read. They have a nice bar and the breakfast is incredible!!!

Helpful?
Thank Mbsoderlund
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. So glad you enjoyed your time at the property and was able to enjoy all the different amenities that are offered, e.g., full southern style breakfast buffet, outdoor patio with fire place, etc. Hope to see you on your next visit to Chattanooga! -Andrea More 

Atlanta, Georgia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

First room smelled of mildew, second room was only a little better. Tub faucet leaked and was never fixed. Front desk was told about the leak. Location is great, layout is great, just not up to the compitition that is around. Makes me sad.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Jeff1983
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Please accept our apologizes regarding not providing you with the quality of room experience you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. If your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Chattanooga, Tennessee hotel is conveniently located on the city's state-of-the-art complimentary electric shuttle route; take a ride from the riverfront to the Chattanooga Choo Choo and Warehouse Row for some afternoon shopping.Deluxe accommodations, friendly service and a relaxed southern atmosphere await guests at our Hilton Garden Inn hotel in Chattanooga. Certain to please the busy executive or leisure Tennessee traveler are the Hilton Garden Inn's array of special amenities including complimentary high-speed Wi-Fi Internet access, in-room hospitality center with a microwave, refrigerator and coffee maker, dual-line phones with voicemail and data ports, large work desk, ergonomic chairs, and complimentary HBO(R). Hotel guests can also enjoy a complimentary USA Today(R) each weekday morning, our indoor swimming pool and whirlpool, fitness center with state-of-the-art equipment, our premiere fitness center and a 24-hour complimentary business center with secure remote PrinterOn(R) printing. ... more   less 

Additional Information about Hilton Garden Inn Chattanooga Downtown

Address: 311 Chestnut St, Chattanooga, TN 37402-4902
Location: United States > Tennessee > Chattanooga
Price Range: $186 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chattanooga Downtown 3*
Number of rooms: 94
Reservation Options:
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Also Known As:
Hilton Garden Inn Chattanooga Downtown Hotel Chattanooga
Chattanooga Hilton Garden Inn
Hilton Chattanooga
Hotel Style:
#5 Business Hotel in Chattanooga
#7 Green Hotel in Chattanooga
#7 Romantic Hotel in Chattanooga
#11 Family Hotel in Chattanooga
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