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Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain

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Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
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489 Reviews from our TripAdvisor Community

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Showing 486: English reviews
Louisville, Kentucky
Reviewed February 8, 2012

This HIExpress is a nice stay in Chattanooga. If you need to stay close to downtown, and don't want to stay along the I75 corridor, this is a nice location. The desk manager was extremely helpful, nice breakfast items, quiet rooms. I stayed on the 5th floor and had a nice view of the mountains. Comfortable rooms at a decent...

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Helpful?
Thank Taterx
HIEXLM, General Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Taterx, Thank you so much for the great review! Everything that you have stated is absolutely correct. Whenever you decide to head back to our area please give us a call or visit the front desk and we'll give you some great ideas for restaurants and other attractions in the area. Thanks again for your support and we sure hope...

Summerville, South Carolina
Reviewed January 27, 2012

I stay at this Holiday Inn Express hotel each time I'm in the Chattanooga, TN area and need to spend the night in this area. The hotel is located approximately 10 minutes from downtown Chattanooga, across the Tennessee River from downtown, near the I-24W exit ramp 174. As the title says, the hotel is located at the foot of Lookout...

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1Thank cbern648
HIEXLM, General Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

cbern648, I could not have said it better myself! Thank you so much for the stellar review and we look forward to seeing you again soon. AJ Jackson General Manager

Knoxville, TN
Reviewed January 17, 2012

We were unfortunate enough to pick a weekend when the hotel was extremely crowded due to a cheerleading/dance competition, but the hotel seemed ready to deal with the extreme crowds. The staff was friendly- from check in, to breakfast, to check out we had service with a smile. The room was a little musty and worn (paint peeling on the...

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Thank kerbear135
HIEXLM, General Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

KerBear135, Thank you for your feedback as it means a lot to our management staff. We will be sure to get those issues that you have addressed corrected. Other than the minor issues that you endured, it seems that you had a pleasant stay despite our high level of business with the cheerleaders. I am currently looking into the internet...

Columbus, Georgia
Reviewed January 6, 2012

My overall experience at the hotel was AWESOME!!!! Everybody was extremely friendly and hospitable which made me feel like I was staying with family!!!

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1Thank melissa j
HIEXLM, General Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Melissa J, Thank you so much for your review as it means a lot to the staff. We always strive to make everyone feel like family as we are a hotel in which our guests can relax and truly be themselves. We get this type of feedback quite often from our regular guests so it's great to hear the same...

Atlanta, GA
Reviewed December 19, 2011

My wife and I had an awesome experience at the Holiday Inn Express Lookout Mountain. We did not have a reservation and got an outstanding rate for a king room. Breakfast was great, hotel was quiet.

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Thank TRBatlga
HIEXLM, General Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

TRBatlga, As you have stated we always have great rooms with competitive pricing at our location. I am very excited that you had a pleasant stay with us. It's always exciting to know that you have a hotel that you can go to where the front desk staff will take care of your every need. We welcome all guests and...

Hamilton
Reviewed November 19, 2011

Upon our arrival we were greeted by a very dirty and foul parking area in front of the main doors. This is an older hotel and it shows. Maybe the managerial staff lacks the care or the knowledge about providing a first impression. We've had other hotels for less money with greater appeal. The room was adequate and the bed...

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1Thank Patsy A
HIEXLM, General Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Hamilton Texas, I would like to take the opportunity to thank you for your review as all reviews are much appreciated. I apologize for the presentation of the hotel during your visit to Chattanooga. However, I assure you that this is not typical and you will not find our property to be in that condition again. We have some very...

Stockbridge, GA
Reviewed November 13, 2011

We spent two nights at this hotel in Chattanooga. The bed was wonderful. Room was clean and comfy. Breakfast was a great added value. This hotel is near all the tourist places in town and is within walking distance of Cracker Barrel. This was great for us because we spent the day sightseeing and were worn out by dinner time....

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Thank LarrJann
HIEXLM, General Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

LarrJann, Thank you for your excellent feedback on our hotel. The staff works very hard to meet your needs and it is always a pleasure when we have over-exceeded our guests' expectations. We look forward to having you back at our hotel and in the Chattanooga area very soon! Again, your feedback is much appreciated! AJ Jackson General Manager

Shreveport, Louisiana
Reviewed November 10, 2011

This is not really a review, but a concern. I will be staying here this month. I was checking the bedbug registry online and there is on entry for this hotel occuring on July 5 2011. I am worried about staying now! Any advice would be great! Thanks

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1Thank M H
HIEXLM, General Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

M H, I am not sure how we were added to the registry that you are speaking about, but I do assure you that we do not have bed bugs. In fact, we have not had bed bugs during my tenure here at the Holiday Inn Express Lookout Mountain (4 years). I do believe that you will find that we...

Memphis
Reviewed November 6, 2011

I recently stayed at this hotel over a weekend with my daughter's soccer team. The service was great and very helpful. The rooms were bigger than many hotels of this caliber. The rooms also include a microwave and mini refrigerator. The hotel was comfortable and clean. The complementary breakfast was good with a variety of offerings.. I was there during...

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1Thank ITravelMemphis
Tennessee
Reviewed October 15, 2011

GREAT location for Ruby Falls, Incline Railway, and Rock City Gardens!!! Our room was equipped like you'd expect at a Holiday Inn Express. The staff was friendly and helpful. The breakfast included pancakes, eggs, sausage, and biscuits/gravy in addition to the typical danish, cereal, juice, fruit and coffee items. This location is right across a side street from Cracker Barrel...

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Thank TennesseeDreamer
HIEXLM, General Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

TennesseeDreamer, It is always our duty to strive for excellence by providing the best service and rooms around the area. Thank you for your response as it is much appreciated by the hotel staff. We work really hard to keep our property in good condition and i'm really happy that you enjoyed your stay. However, I would like to apologize...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy Breathtaking Views at Our Hotel in Chattanooga, TN Nestled at the foot of the mountain, our Holiday Inn Express® hotel in Chattanooga, TN - Lookout Mountain is just five minutes from the exciting downtown area. Our location is perfect for travelers who want to be close to attractions while enjoying a peaceful atmosphere. Corporate travelers may utilize our business center, featuring print, fax and copy services. We also offer free wi-fi to make staying in touch easy. While visiting Chattanooga, TN, families enjoy spending the day at the nearby Tennessee Aquarium and then hopping aboard the Southern Belle for a cruise along the Tennessee River. Raccoon Mountain Caverns, Rock City and Ruby Falls all offer great outdoor adventures, too. Guests may want to see the site of a Civil War battle at Point Park, just minutes from our location. Our hotel's friendly and knowledgeable staff works hard to ensure your stay a positive experience. We invite you to enjoy our complimentary Express Start breakfast featuring our signature cinnamon rolls and 100% Arabica bean coffee. Our property also has a heated, indoor pool, so that the kids can go for a swim, as well as a fitness center so you can keep up with your workout routine. ... more   less 

Additional Information about Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain

Address: 3710 Modern Industries Pkwy, Chattanooga, TN 37419-2380
Location: United States > Tennessee > Chattanooga
Price Range: $131 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Holiday Inn Express Chattanooga
Holiday Inn Chattanooga
Hotel Style:
#8 Green Hotel in Chattanooga
#16 Family Hotel in Chattanooga
#29 Business Hotel in Chattanooga
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain staff and other travelers.
1 question
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over a year ago

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Questions? Get answers from Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“As far away from the highway as possible”
 of 5 bubbles Oregontraveler477, 3 weeks ago | Read review
“Not at the terras”
 of 5 bubbles Jopu31, Nov 12, 2016 | Read review
“Close to the highway for easy access”
 of 5 bubbles NOregrets-Traveler, Oct 31, 2016 | Read review
“Pick a room that doesn't face the freeway noise.”
 of 5 bubbles Loves-A-Deal-2-Eat, Oct 22, 2016 | Read review
“3rd floor corner room near the steps, super quiet & 2 windows!”
  • Room with king-size bed (facing the window)
  • Bathroom with convenient shelves
  • Room with king-size bed (facing the door)
 of 5 bubbles DJB2012, Sep 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question