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Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain

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Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
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453 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
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Showing 450: English reviews
Longwood, FL
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed September 6, 2012 via mobile

But for a Holiday Inn Express this facility is totally substandard. No issues with staff, but the updates and upgrades appear to have been done by a child. Everything looks half done. Carpet coming up, broken buttons and switches, paint splattered about. The room was clean, and the staff were fine, but we stay at HIEs because we know what... More 

Helpful?
Thank Jeff L
Peoria, Illinois
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed August 31, 2012

We stayed here while traveling home from Florida. The staff was friendly, and we did not have any issues with the rooms (they were clean). We liked the location - it was easy to get to from the Interstate. There were several restaurants and a Wal-Mart nearby as well. We would stay at this hotel again in the future.

Helpful?
Thank Billy755
Florida
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed August 31, 2012

Tina, front desk, was extremely helpful in cleaning up reservation mess from HI the night before. Gave us directions to great restaurant we had read about. Not the newest HI but very nice folks. Rooms clean, breakfast good, but what was with the gentleman asleep in the chair while we were eating? None of the staff addressed this issue and... More 

Helpful?
Thank peggyg234
Memphis, Tennessee
1 review
1 of 5 stars Reviewed August 29, 2012

My husband and I stayed at the Holiday Inn Express Lookout Mountain/Chattanooga, Tn. The hotel was located right off the interstate, there was a Cracker Barrell right across the parking lot...we were excited, we went into the Lobby and was greeted by a very nice, handsome young man named Chris. We asked several questions about Chattanooga and Chris was very... More 

Helpful?
Thank Holly W
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Holly W, Thank you for taking the time to relay your comments regarding our property during your recent stay. I am particularly appreciative about your comments on Chris. It is always hugely motivating when one takes the time and trouble to acknowledge the staff concerned. Most importantly, We are deeply sorry we fell below your expectations. Your comments are... More 

Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 18, 2012

The location is great... right off the interstate... just minutes from lots to do and see! The hotel is older and needs updating badly. Very comfortable and spacious... extremely friendly staff! The only reason for downgrading this property is because they need to update! The furniture in the king suite looks like it was purchased from another hotel that was... More 

Helpful?
Thank sharper33
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 11, 2012

When we booked our room online we requested a roll away and when we arrived at the hotel the women at the front desk told us that rollaways in Tennessee were against fire code. It would have been nice to tell us that when we first requested one. They made Up for themselves though by upgrading us to a suite... More 

Helpful?
2 Thank Eaa124
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Eaa124, Thank you for posting a review of our property. We are hospitality professionals who pride ourselves on delivering world class customer service and it is my regret that we failed to deliver an exemplary performance in this context. Please accept our sincere apologies for any shortcomings you experienced from our staff and for the inconvenience caused by our... More 

Pensacola, FL
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed August 9, 2012

Just a couple of minor matters - We arrived a little after noon with reservations. There were 3 cars in the parking lot but no rooms available in the Inn. The front desk lady was rather surley in informing me that check in was 3 pm, which I knew, and that NO rooms would be available until then due to... More 

Helpful?
Thank Jimmy H
Columbia, Illinois
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed August 5, 2012

We stayed here on our way to Florida. The room was clean. The beds were comfortable, in fact we over slept. We felt very safe. The breakfast was just okay, nothing special. I definately would use this hotel again.

Helpful?
Thank Adventurerer
Trenton
Level Contributor
64 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed August 2, 2012

Location of this hotel was great as to Ruby Falls but it was too close to a major highway so had constant night time road noise. Several others places to stay that were further away so would recommend them before this hotel.

Helpful?
Thank Deborah R
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Deborah R, Thank you for taking the time to express your thoughts and concerns. Your comments encourages our team members to work even harder and consistently delight our guests. I would like to apologize for the experience you had due to the outside noises. I understand the discomfort this has caused you. Your feedback is our best resource for... More 

pisgah, al
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 28, 2012

Indoor pool room was very hot if you were not in the pool. (It was 90 degrees outside) 91 in the pool room. Breakfast was average. They could take lessons from the Holiday Inn Downtown Chattanooga or the Clairion in Gatlinburg for having a good breakfast! Noise from outside the room was minimal, but doors shutting, etc from outside the... More 

Helpful?
Thank KYBPISGAH
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy Breathtaking Views at Our Hotel in Chattanooga, TN Nestled at the foot of the mountain, our Holiday Inn Express® hotel in Chattanooga, TN - Lookout Mountain is just five minutes from the exciting downtown area. Our location is perfect for travelers who want to be close to attractions while enjoying a peaceful atmosphere. Corporate travelers may utilize our business center, featuring print, fax and copy services. We also offer free wi-fi to make staying in touch easy. While visiting Chattanooga, TN, families enjoy spending the day at the nearby Tennessee Aquarium and then hopping aboard the Southern Belle for a cruise along the Tennessee River. Raccoon Mountain Caverns, Rock City and Ruby Falls all offer great outdoor adventures, too. Guests may want to see the site of a Civil War battle at Point Park, just minutes from our location. Our hotel's friendly and knowledgeable staff works hard to ensure your stay a positive experience. We invite you to enjoy our complimentary Express Start breakfast featuring our signature cinnamon rolls and 100% Arabica bean coffee. Our property also has a heated, indoor pool, so that the kids can go for a swim, as well as a fitness center so you can keep up with your workout routine. ... more   less 

Additional Information about Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain

Address: 3710 Modern Industries Pkwy, Chattanooga, TN 37419-2380
Location: United States > Tennessee > Chattanooga
Price Range: $117 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain 2.5*
Number of rooms: 92
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Also Known As:
Holiday Inn Express Chattanooga
Holiday Inn Chattanooga
Hotel Style:
#8 Green Hotel in Chattanooga
#16 Family Hotel in Chattanooga
#29 Business Hotel in Chattanooga
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