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Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain

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Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
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444 Reviews from our TripAdvisor Community

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Showing 441: English reviews
Kendallville
2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

We stayed here on the way home from Florida. Hotel was clean, staff was friendly, breakfast was good, but rough on the edges. Elevators were a bit rough, walls were scratched and dented, and our room only had 3 full size towels for a room that was meant for four people. All things that would not have bothered me as... More 

Helpful?
Thank Mike B
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Mike B, Thank you for your candid review of our hotel. I am sorry that the room amenities did not exceed your expectations for the price of the your room type. I will be sharing your feedback with our management team. We hope you will visit us again on your next trip through the Chattanooga area. Sincerely, Hotel Staff. More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

The decor of this hotel is what drew me in as I compared my options on line. This is a new property and is decorated in a very modern style. The staff was super friendly and helpful. When booking on Hotels.com, I chose the option that included breakfast for $10 more which saved us $20. Breakfast was good, and the... More 

Helpful?
Thank TennesseeEatLocal
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear TennesseeEatLocal, Thank you for your five star review of our hotel. We appreciate your loyalty to our brand. While we actually include a complimentary breakfast for all our guests, regardless of how they make their reservation, we appreciate your feedback. I also want to note that we do not offer a valet parking service as all of our standard... More 

Lakeland, Florida
Level Contributor
197 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Good first impression, but after a while the little things started to show. The best things are location and the staff. The down side is carbo loading breakfast choices and the beds, very very soft dipping in the middle beds.

Helpful?
Thank dcsteve56
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear dcsteve56, Thank you so much for reviewing our hotel. It is nice to hear that our hotel staff provided the quality level of service that we are known for. I am sorry to hear that you were not satisfied with the breakfast options and our beds. I will be sharing your feedback with our management team. We hope you... More 

Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Found this on trip advisor, read the reviews then booked the room. Very nice hotel with nice comfy beds. Great location by several eating establishments. The man that checked us in was very nice and accommodating. One negative would be not much room at the breakfast area. Another would be the high tax rate for the night. Overall a very... More 

Helpful?
Thank Haynes2
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Haynes2, Thank you so much for your review of our hotel! We truly appreciate having you stay with us. I am very happy to hear that you had a pleasant stay! We are lucky to have a location so close to the local attractions and restaurants. We hope to see you again on your next trip to the Chattanooga... More 

Shropshire, England
Level Contributor
322 reviews
169 hotel reviews
common_n_hotel_reviews_1bd8 208 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a very good HIE, the staff are very helpful and friendly, ( a special mention to James on the desk).The rooms are clean, spacious, quiet and comfortable with all amenities. The breakfast was very good with plenty of hot and cold choices. The indoor swimming pool is very nice but on the small side and it would benefit... More 

Helpful?
Thank stokersam
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear stokersam, Thank you for your review of our hotel! I am extremely pleased to hear that you had a pleasant stay with us and that our staff were helpful and friendly. I will pass on your special mention to James! He is truly an asset to our team and I am pleased, although not surprised, that he offered you... More 

Franklin, Tennessee
Level Contributor
32 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked this hotel last minute and we were happy to find a clean room, friendly staff, easy check-in, standard breakfast fare in a clean and efficiently run breakfast area and close parking. Don't hesitate to book a room here.

Helpful?
Thank Jabbers
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Jabbers, Thank you so much for staying with us at our hotel! I am very pleased to hear that that you had a great stay. We hope to see you again soon on your next visit to Chattanooga! Sincerely, More 

Chesterfield, Michigan
Level Contributor
411 reviews
141 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here overnight on way to Florida and see Ruby Falls. 10 minutes from Ruby Falls. Staff was very helpful with giving us directions and suggestions for dinner. Rooms were clean and modern. Room had a fridge but no microwave. Free breakfast was usual HIE fare, which was good. Would stay here again if in area.

Helpful?
1 Thank PhoenisSunDog
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear PhoenisSunDog, Thank you so much for your review of our hotel. I am pleased to hear that our knowledgable staff were able to provide directions to the local attractions and nearby restaurants. We hope to see you again soon on your next visit to the Chattanooga area! Sincerely, More 

Indianapolis
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 18, 2016 via mobile

We stopped in Chattanooga on our way home from FL. Hotel was easy to find and check in was a breeze. We stayed on 4th floor and it was very quiet. The beds at holiday inn are the best! Good stay, nice staff, updated and clean hotel. I would stay here again.

Helpful?
Thank Assist2
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Assist2, Wow! Thank you so much for your five star review of our hotel! It is nice to hear that you had a wonderful stay with us. We hope that you will stay with us on your next visit to the Chattanooga area. Sincerely, More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 8, 2016 via mobile

We had a long drive made it to this hotel and let me tell you well worth the stop. Rooms were clean updated and had very comfortable beds. Also the breakfast in the morning was wonderful pancakes cheese omlets cereal muffins cinnamon rolls it was all so good.

Helpful?
Thank GrantG714
Alicia L, Public Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Grant G., I am happy to know that we were such a good stopping place and you were so pleased with your stay. We appreciate your feedback so much as it helps us grow and better our hotel, thank you. We look forward to you returning to us and getting to explore our wonderful city. Sincerely, Erika Burroughs More 

Clifton, Illinois
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 5, 2016

We were looking for a place to stay on our way home from Florida, but we didn't want to book ahead in case we drove further. We were less than an hour from the city when we decided to book this hotel online. The rooms were large and very clean and comfortable! The fridge was large with a small freezer... More 

Helpful?
Thank Nicole B
Alicia L, Public Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

I am So glad that you had such a pleasant stay with us. It is so good to know from your feedback our hotel is most certainly up to par, thank you very much. We will be very delighted to have you back again very soon. Sincerely, Erika Burroughs More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy Breathtaking Views at Our Hotel in Chattanooga, TN Nestled at the foot of the mountain, our Holiday Inn Express® hotel in Chattanooga, TN - Lookout Mountain is just five minutes from the exciting downtown area. Our location is perfect for travelers who want to be close to attractions while enjoying a peaceful atmosphere. Corporate travelers may utilize our business center, featuring print, fax and copy services. We also offer free wi-fi to make staying in touch easy. While visiting Chattanooga, TN, families enjoy spending the day at the nearby Tennessee Aquarium and then hopping aboard the Southern Belle for a cruise along the Tennessee River. Raccoon Mountain Caverns, Rock City and Ruby Falls all offer great outdoor adventures, too. Guests may want to see the site of a Civil War battle at Point Park, just minutes from our location. Our hotel's friendly and knowledgeable staff works hard to ensure your stay a positive experience. We invite you to enjoy our complimentary Express Start breakfast featuring our signature cinnamon rolls and 100% Arabica bean coffee. Our property also has a heated, indoor pool, so that the kids can go for a swim, as well as a fitness center so you can keep up with your workout routine. ... more   less 

Additional Information about Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain

Address: 3710 Modern Industries Parkway, Chattanooga, TN 37419
Location: United States > Tennessee > Chattanooga
Price Range: $123 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain 2.5*
Number of rooms: 92
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotels.com, Odigeo, Hotwire, Priceline and Travelocity so you can book your Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Chattanooga
Holiday Inn Chattanooga
Hotel Style:
#8 Green Hotel in Chattanooga
#16 Family Hotel in Chattanooga
#29 Business Hotel in Chattanooga
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