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Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain

Expedia.com$139*
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Certificate of Excellence
GreenLeadersBronze level
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
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494 Reviews from our TripAdvisor Community

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Start your review of Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
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Asheville, North Carolina
Reviewed 6 days ago NEW

Holiday Inn Express is our normal go to when traveling. This hotel was older, but they work hard to keep it presentable for guest. We got upgraded to a King Suite, which was nice. The room was clean and orderly. The bathroom could stand to be updated. The ac needed to be cleaned, I notice mold around the vent, which...

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Helpful?
Thank Weatherlypeeps
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Weatherlypeeps, Thank you so much for leaving a positive review of our hotel! We appreciate your input. I am pleased to read that you had a good stay with us. Thank you for your candid comments regarding the issues you experienced during your stay. Please accept our sincerest apologies and rest assured that I will be discussing your comments...

Cumming, Georgia
HOTEL’S FAVORITE REVIEW
Reviewed February 12, 2017 via mobile

No funky smell, no dirty linens, no hair in the bathroom. Bed was soft. Friendly enough staff. Breakfast was decent, a typical hotel hot breakfast. Didn't have any issues worthy to mention in a review. Would book a room here again.

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Helpful?
Thank Louames
About Hotel's Favorite Review
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Louames, Thanks so much for the awesome review! We are pleased that you enjoyed your stay and it would be our pleasure to welcome you back for future stays. Sincerely, Alicia L. Hotel Staff

Reviewed 4 weeks ago

This is a nice spot off the beaten path among great views of a lake and the mountains Perfect place for a quiet getaway, but only a short commute to the arts and great nightlife of Chattanooga. Check in was a breeze thanks to the friendly staff, the room was clean, spacious, and quiet. Beds were very comfortable, and they...

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Helpful?
Thank Greg B
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Greg B, Thank you so much for writing a five star review of our hotel! We truly appreciate your feedback. I am pleased to read that you had a great stay with us. I am also a huge fan of our comfortable beds. We hope to see you again soon during your next visit to the area. Sincerely, James...

Saint Charles, Illinois
Reviewed April 5, 2017 via mobile

Mattresses first class as was linen. Breakfast in morning provided everything our group of 3 kids and 4 adults could want. We were able to eat and get going in a short time rather than waiting in busy restaurant and then have to pay and tip. Saved us at least $50. Spent 90 min in a busy Cracker Barrel on...

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Helpful?
Thank Grannyr1028
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Grannyr1028, Thank you so much for leaving a positive review of our hotel! We appreciate your input. I am pleased to read that you had a great stay with us. I am also a huge fan of our delicious breakfast. We hope to see you the next time you are visiting the area. Sincerely, James H

Reviewed April 3, 2017 via mobile

Friendly staff which was a bonus. Hotel was a little run down. Had some issues with the elevators ended up taking the stairs during our stay. Our car was broken into right in front of the hotel and seems like one of the employee was very suspicious but will never stay here again.

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Helpful?
Thank Ronald O
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Ronald O, Thank you so much for taking time out of your day to leave us a candid review of our hotel! We truly appreciate your input. Please rest assured that I will be discussing your comments with our team in an effort to improve our service for future guests. We hope to see you the next time you...

Reviewed March 28, 2017 via mobile

I travel for a living and have stayed here before so it's not a place that I have intentionally avoided until now. My most recent experience was completely unacceptable and short of forgetting just how bad it was I can't return. Aside from the horrible road noise due to the location on the side of interstate 24, which I knew...

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Helpful?
Thank Ron M
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Ron M, Thank you so much for taking time out of your day to leave a candid review of our hotel! We truly appreciate your input. Please accept our sincerest apologies regarding the issues you experienced during your recent stay with us. That is not our normal standard of operation. Rest assured that I will be discussing your comments...

Greencastle, Indiana
Reviewed March 24, 2017 via mobile

First time at this facility. The staff is nice, room was clean excluding the dead mouse smell, staff gave me Febreeze which helped. The facilities need help. Treadmill not operational, tile cracked in elevator, room is showing date. No microwave in room. Decent but not to my standards of a typical Holiday Inn Express. It was at capacity on a...

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Helpful?
Thank RockwoodTravel
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear RockwoodTravel, Thank you so much for taking time out of your day to leave a candid review of our hotel! We truly appreciate your input. I am glad that you found our staff to be nice and our rooms to be clean. Please accept our sincerest apologies regarding the issues you experienced during your recent stay with us. Rest...

Oklahoma
Reviewed March 18, 2017 via mobile

Our family stayed one night at this hotel. I made our reservation by calling the holiday inn system. When we arrived, we found out that the reservation system had overbooked them and our room wasn't available. But Peyton was so sweet and helpful. Their computer system was down but she made sure we had the rooms that we needed. It's...

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Helpful?
Thank OkMom
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear OkMom, Thank you so much for taking the time to leave a positive review of our hotel. We truly appreciate your input. I am very pleased to read that you had a great stay with us. Thank you for your comments about Peyton, who is a fantastic addition to our team. I will be sure to pass along your...

Harpersfield
Reviewed March 5, 2017

Nice Holiday Inn Express. Room was clean and beds were good. AC and heat was good. Nice HD tv with good selection. Breakfast was very good and assortment was plentiful. This is a good place if you don't want to be downtown. We visited the Lookout Mtn. attractions and then went downtown for dinner and some sightseeing. Was not disappointed...

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Helpful?
1Thank GarySHarpersfield
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear GarySHarpersfield, Thank you for your positive review of our hotel! We truly appreciate your feedback. We always strive to go above and beyond the expectations of our guests, so I am extremely happy to read that you had a great stay with us. I also love our location in respect to the downtown area and local attractions. We hope...

Eugene, Oregon
Reviewed March 2, 2017

We arrived here after a very long drive. It took a very long time to get checked in even though my husband had booked the room ahead of time. We booked a king bed and the host told us none were available......uhmmmm.....already paid for it in advance. We finally got a room and got settled. The hotel is right next...

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Helpful?
Thank Oregontraveler477
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Oregontraveler477, Thank you so much for taking time to leave a candid review of our hotel. I am pleased that you enjoyed sleeping on our luxurious full size pillows. Please rest assured that I will be discussing your other comments with our team in order to provide a better service in future. We hope that you will give us...

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy Breathtaking Views at Our Hotel in Chattanooga, TN Nestled at the foot of the mountain, our Holiday Inn Express® hotel in Chattanooga, TN - Lookout Mountain is just five minutes from the exciting downtown area. Our location is perfect for travelers who want to be close to attractions while enjoying a peaceful atmosphere. Corporate travelers may utilize our business center, featuring print, fax and copy services. We also offer free wi-fi to make staying in touch easy. While visiting Chattanooga, TN, families enjoy spending the day at the nearby Tennessee Aquarium and then hopping aboard the Southern Belle for a cruise along the Tennessee River. Raccoon Mountain Caverns, Rock City and Ruby Falls all offer great outdoor adventures, too. Guests may want to see the site of a Civil War battle at Point Park, just minutes from our location. Our hotel's friendly and knowledgeable staff works hard to ensure your stay a positive experience. We invite you to enjoy our complimentary Express Start breakfast featuring our signature cinnamon rolls and 100% Arabica bean coffee. Our property also has a heated, indoor pool, so that the kids can go for a swim, as well as a fitness center so you can keep up with your workout routine. ... more   less 

Additional Information about Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain

Address: 3710 Modern Industries Pkwy, Chattanooga, TN 37419-2380
Location: United States > Tennessee > Chattanooga
Price Range: $129 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Holiday Inn Express Chattanooga
Holiday Inn Chattanooga
Hotel Style:
#8 Green Hotel in Chattanooga
#16 Family Hotel in Chattanooga
#29 Business Hotel in Chattanooga
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain staff and other travelers.
1 question
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over a year ago

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Questions? Get answers from Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“As far away from the highway as possible”
Oregontraveler477, Mar 2, 2017 | Read review
“Not at the terras”
Jopu31, Nov 12, 2016 | Read review
“Close to the highway for easy access”
NOregrets-Traveler, Oct 31, 2016 | Read review
“Pick a room that doesn't face the freeway noise.”
Loves-A-Deal-2-Eat, Oct 22, 2016 | Read review
“3rd floor corner room near the steps, super quiet & 2 windows!”
  • Room with king-size bed (facing the window)
  • Bathroom with convenient shelves
  • Room with king-size bed (facing the door)
DJB2012, Sep 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$139* /night
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Prices are for 1 room, 2 adults
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