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Holiday Inn Express Hotel & Suites

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231 Reviews from our TripAdvisor Community

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Showing 231: English reviews
Angleton, Texas
Level Contributor
8 reviews
5 hotel reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

Maybe it is one time, holiday week issue, but thus is one of the more disappointing HIE stays ever. Our room was dirty when we checked in -nail clippings on floor, bathroom Dirty :( - . The evening desk mgr was on his own (on Sat. Nite? Really?) And tried to do herculean j9b. But while at the desk to... More 

Helpful?
Thank TXMattAwayFromHome
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear TXMattAwayFromHome, Thank you for your candid review of our hotel. I am disappointed to hear that you experienced an interruption in service due to your room condition, as this is not our normal standard. I will be sharing your feedback with our entire team so that we can correct these issues. I hope that you will give us another... More 

Cohasset, Minnesota, United States
Level Contributor
76 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

a very nice clean place. beds are comfy. a real nice layout for breakfast the area is nice and clean. didn't have reservation and was able to get a room very easily. rate kept dropping as we were getting checked in.

Helpful?
Thank Sara C
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Sara C, Thank you so much for your review of our hotel! I am extremely pleased to hear that you had a great stay with us. We hope to see you again soon in the future! Sincerely, More 

Evans, Georgia
Level Contributor
145 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed June 9, 2016

Stayed here 1 night on our way from Georgia to Iowa. Room was clean and comfortable. Easy to get to and staff was friendly. this is a normal Holiday Inn express, nothing fancy, but for a comfortable bed it works well. Will stay again if we find ourselves making the long drive to Iowa again

Helpful?
Thank beachlivin2
Alicia L, Public Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Beachlivin2, I am glad you enjoyed your stay with us. We appreciate your feedback as it helps us to improve and know where we stand. We would love to see you back again soon. Sincerely, Erika Burroughs More 

Sarasota, Florida
Level Contributor
3 reviews
5 of 5 stars Reviewed May 27, 2016

This hotel is a great value for a traveler that wants a clean place to stay, friendly staff, and a comfortable bed! It is not fancy but when you have driven 11 hours, you just want a good place to sleep. Sure, it could be updated, but cleanliness is more important than new tile! The breakfast was a good continental... More 

Helpful?
Thank marbar17
Alicia L, Public Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Marbar17, I am so glad we could accommodate your needs and provide you with a comfy bed and a delicious breakfast. We do our very best to make our guests feel comfortable and at home, I am so glad you enjoyed it. Thank you so much for your feedback and we would love to have you back soon. Sincerely,... More 

McDonough, Georgia
1 review
5 of 5 stars Reviewed May 23, 2016 via mobile

Was a great place to stay.great location and service.wonderful beds too. Will be my hotel of choice in Chattanooga. The staff went out of their way to assist us They are a great addition to the city. The moon pie company store is next door along with many restaurants The free shuttle around the city is very close as well... More 

Helpful?
Thank tmoye
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear tmoye, Thank you so much for choosing the Holiday Inn Express and the IHG family. I believe the review you have written is for our sister property located downtown Chattanooga. We appreciate your loyalty to our brand and thanks so much for your kind review. Sincerely, Alicia L. Social Communications Manager (423) 308-0116 More 

NC
Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed May 17, 2016

I stay at HIE all the time however, this one was dated and it showed. There were alot of problem's with this location. -Mold in the bathroom on the ceiling due to no vent fan. -Mold under the sink on the floor. -The tub gurgled all night long due to ???????? There was no water in it and it still... More 

Helpful?
Thank NcQueenLisa
Alicia L, Public Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear guest, I am very sorry for all the inconveniences you experienced during your stay with us. I would like to thank you for your feedback it is very helpful so we can improve the problems you experienced. We are constantly making changes to improve our hotel and the quality of our customer service. I do hope you return in... More 

Locust Grove, Georgia
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 14, 2016

This is the 3rd year we have stayed at this hotel. We travel with our high school's winter guard group for the annual championships held in Chattanooga each year. We like the friendly staff. We like the location. We like the ease of booking rooms (we normally get 10-15 rooms). They have a nice breakfast bar. They have a nice... More 

Helpful?
Thank 4Pearsons
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear 4Pearsons, Thank you so much for your wonderful review! We are so pleased by your continued loyalty to our brand as well as our hotel. We are pleased that you enjoy the friendliness of our staff as well as our overall amenities. We are honored to be your hotel of choice and look forward to welcoming your return! Sincerely,... More 

Birmingham, Alabama
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed May 5, 2016

First of all the staff was excellent. Unfortunately this isn't enough to warrant a return visit. It is an older property that looks nice from the outside. If the price was better it wouldn't be so bad. When we walked into the room the carpet smelled like feet and was quite nasty. I would not allow my kids to take... More 

Helpful?
Thank rhetttrimm
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear rhetttrimm, Thank you so much for your feedback. I sincerely apologize that you were less than satisfied with your stay. We have noted your concerns and are always looking for ways to continually improve our overall guest satisfaction. Sincerely, Alicia L. Social Communications Manager (423) 308-0116 More 

Columbus, Ohio
Level Contributor
66 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed April 29, 2016

Stayed one night on our way into town. Easy to find, hotel was clean. Area is decent and feels safe - no issues leaving car in the lot or anything. Room was the typical HI Express room with amenities and free breakfast. Comfortable, clean, easy in and out. Perfect for an overnight. Breakfast was good - plenty of choices.

Helpful?
Thank dplpjp
Alicia L, Public Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Dplpjp, I am very delighted you enjoyed your stay with us and I am definitely glad you liked our amenities and breakfast. Your feedback is very much appreciated and we are always looking to improve to better serve our guests. Thank you so very much and I do hope to see you very soon. More 

Portland, Maine
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 22, 2016 via mobile

While traveling with Grandchildren , we booked this hotel as a stop along the way back to Maine. We had stayed in a Holiday Inn Express on the way to Louisiana and was very happy with it , the free breakfast was perfect grandchildren. When checking in , the front desk kindly upgraded our room to a family suite! Would... More 

Helpful?
Thank MJSB
Alicia L, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear MJSB, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Alicia L. Social Communications Manager (423) 308-0116 More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel in Chattanooga offers the best in service and Southern Hospitality, with convenient access off the Interstate 75 at Exit # 1. You are just minutes away from Chattanooga's business and industrial area and centrally located for a visit to area attractions and shopping including Lookout Mountain, Ruby Falls, Rock City, Incline Railway, Tennessee Aquarium, Creative Discovery Museum, Imax Theater, Chattanooga Choo Choo, Lake Winnepesaukah Amusement Park, Hamilton Place Mall and Warehouse Row Outlet Mall. Enjoy the complimentary Deluxe Express Start continental breakfast bar in our spacious Great Room while catching up on news from around the world on CNN and around the country with the Atlanta Journal-Constitution. All our rooms are equipped with free high speed internet access, or use our 24-hour business center to stay caught up on your work while on the road. Also, local calls are free to all guests. Trying to relax? Enjoy our year round indoor heated pool. If it's a good workout that you are looking for, all guests have access to our on-site fitness room. For that special occasion we also offer hot tub suites. The Holiday Inn Express Hotel & Suites East Ridge looks forward to your next visit to our area. Make the smart choice, Stay with us at Holiday Inn Express Hotel & Suites in East Ridge. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites

Address: 1441 N. Smith St., Chattanooga, TN 37412
Location: United States > Tennessee > Chattanooga
Price Range: $111 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel Chattanooga
Holiday Inn Express Chattanooga
Holiday Inn Chattanooga
Chattanooga Holiday Inn
Hotel Style:
#17 Family Hotel in Chattanooga
#21 Romantic Hotel in Chattanooga
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