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Holiday Inn Express Hotel & Suites

Traveler (61)
Room & Suite (42)
Pool & Beach (7)
Overview
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1441 N Smith St, Chattanooga, TN 37412-3957 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness center
2.5 Star accommodation
Additional information
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Offers from Holiday Inn Express Hotel & Suites
Special Offer:Annual Sale
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Rooms
Dec 23Dec 24
|
1 room, 2 adults, 0 children
Standard Room
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Reviews(276)
Traveler rating
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  • 79
  • 42
  • 27
  • 17
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ecommerce1843
Saint Louis, Missouri
18078
Reviewed 1 week ago
This asset is not one of their best managed. The hotel is showing signs of wear and I had problems checking in. It appeared that the staff was over taxed or under trained. Good location but there are better choices nearby. I travel for a living so my perspective is different. It appears that this is another one of the million of hotels that has an ownership group that doesn't like to put money back into their asset.
Thank ecommerce1843
DSTNDANGL
North Charleston, South Carolina
53
Reviewed 4 weeks agovia mobile
Stayes here for 4 nights when i evacuated charleston for florence. Great staff nice location. Per friendly. Breakfast was free so it was good save on money. The pool was also nice and refreshing. Never busy either
Thank DSTNDANGL
Tregonsee
Franklin, Tennessee
30
Reviewed Oct 21, 2018via mobile
Arrived early and got a nice room on the first floor. It faced the parking lot, but was very quiet. No noises, and the parking lot was jammed in the morning. Morning breakfast was the usual. Very clean. The clerk gave me some good advice about local restaurants.
Thank Tregonsee
Andy P
Skiatook, Oklahoma
21
Reviewed Sep 16, 2018via mobile
I travel for business about 180 days a year. I always book at HIE when I can. The reason I do is because I know (used to know) what I’m getting in terms of room quality. However over the last year or two I’ve noticed their quality slipping. This hotel, unfortunately was an example of what I’ve have been experiencing lately with HIE. The room has recently been repainted, but has a significant musty smell. The mattress is sagging and uncomfortable. In addition it has very dated room furniture. I will likely look at Marriott or Hilton in the future.
This is not a negative reflection on HIE hotel staff service. They have really great people and this hotel like others, provide a consistent level of customer service.
1 Thank Andy P
Response from Alicia L, Guest Relations Manager at Holiday Inn Express Hotel & Suites
Responded Sep 19, 2018
Dear Andy P, Thank you so much for taking time out of your day to write a candid review of our hotel! We truly appreciate your feedback. Please accept our sincerest apologies regarding the issues you experienced during your recent stay with us. Rest assured that I will be discussing your comments with our team in an effort to improve our service for future guests. We hope that you will give us another chance to impress you the next time you are visiting the area. Sincerely, James H
Regina G
21
Reviewed Sep 7, 2018via mobile
My husband and I stopped for an overnight visit on our recent road trip. It was a terrible experience. We were given a room that had made beds and clean towels, but once we got ready for bed we discovered the sheets, etc. were dirty. Disgusting. We had to go to the lobby at midnight and ask for another room. Carpets were dirty. Mildew in the shower. Very unclean rooms.
1 Thank Regina G
Response from Alicia L, Guest Relations Manager at Holiday Inn Express Hotel & Suites
Responded Sep 7, 2018
Dear Regina G, Thank you so much for taking time out of your day to write a candid review of our hotel! We truly appreciate your feedback. Please accept our sincerest apologies regarding the issues you experienced during your recent stay with us. Rest assured that I will be discussing your comments with our team in an effort to improve our service for future guests. We hope that you will give us another chance to impress you the next time you are visiting the area. Sincerely, James H
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About
Description
The Holiday Inn Express Hotel in Chattanooga offers the best in service and Southern Hospitality, with convenient access off the Interstate 75 at Exit # 1. You are just minutes away from Chattanooga's business More and industrial area and centrally located for a visit to area attractions and shopping including Lookout Mountain, Ruby Falls, Rock City, Incline Railway, Tennessee Aquarium, Creative Discovery Museum, Imax Theater, Chattanooga Choo Choo, Lake Winnepesaukah Amusement Park, Hamilton Place Mall and Warehouse Row Outlet Mall. Enjoy the complimentary Deluxe Express Start continental breakfast bar in our spacious Great Room while catching up on news from around the world on CNN and around the country with the Atlanta Journal-Constitution. All our rooms are equipped with free high speed internet access, or use our 24-hour business center to stay caught up on your work while on the road. Also, local calls are free to all guests. Trying to relax? Enjoy our year round indoor heated pool. If it's a good workout that you are looking for, all guests have access to our on-site fitness room. For that special occasion we also offer hot tub suites. The Holiday Inn Express Hotel & Suites East Ridge looks forward to your next visit to our area. Make the smart choice, Stay with us at Holiday Inn Express Hotel & Suites in East Ridge. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Center with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair access
Beachfront
Room Service
Restaurant
Bar/Lounge
Hotel Style
Family
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
Family
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
64
Price range
$90 - $164 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn Express Hotel And Suites
,
Holiday Inn Express Hotel Chattanooga
,
Holiday Inn Express Chattanooga
,
Holiday Inn Chattanooga
,
Chattanooga Holiday Inn
Location
United States > Tennessee > Chattanooga
Hotel class
Contact Information
Hotel Style
Family
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
64
Price range
$90 - $164 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn Express Hotel And Suites
,
Holiday Inn Express Hotel Chattanooga
,
Holiday Inn Express Chattanooga
,
Holiday Inn Chattanooga
,
Chattanooga Holiday Inn
Location
United States > Tennessee > Chattanooga
Photos
Traveler (61)
Room & Suite (42)
Pool & Beach (7)
Dining (4)
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Questions & Answers
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Bob K
September 30, 2014|
AnswerShow all 3 answers
Response from Mike B | Reviewed this property |
I have no idea because we do not travel with a pet. I would assume it is pet friendly if the web site stated it was. Just to be safe you might give them a call.
0
Votes
Room Tips
"Get room away from the parking lot by McDonalds"
243DLP
Jan 3, 2018
Read review
"Ask for a room in the back"
708Anna_W_12708
May 17, 2017
Read review
"Pets allowed ONLY in certain rooms."
Virgil1944
Apr 27, 2017
Read review
"Stay away from the street"
777drews
Apr 12, 2017
Read review
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