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Holiday Inn - Hamilton Place

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Holiday Inn - Hamilton Place
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214 Reviews from our TripAdvisor Community

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Showing 210: English reviews
Dryden, Canada
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We spent a night at this hotel on our way to Florida. It was worth every penny! Nice, clean and modern. Loved the glass shower in our bathroom. Front desk staff was very knowledgeable and friendly. Will definitely be our go to place next time we are in Chattanooga!!

Helpful?
Thank Ontariogirl30
CrystalSales, Sales Coordinator at Holiday Inn - Hamilton Place, responded to this review

Hello Ontariogirl30, Thank you for taking the time to give us your feedback from your recent stay! I am delighted that you have a great experience at the Holiday Inn Chattanooga at Hamilton Place. We hope to see you again soon upon your return to Chattanooga! More 

Atlanta, Georgia
Level Contributor
3 reviews
2 of 5 stars Reviewed 4 days ago NEW

My stay was okay but they hotel never returned the $50.00 charge taken off my credit card. Also, I left something valuable there and called immediately but when I contacted them, they never responded.

Helpful?
Thank viola104
CrystalSales, Sales Coordinator at Holiday Inn - Hamilton Place, responded to this review

Dear viola104, Thank you for taking the time to give us your feedback on your recent stay. I apologize for the negative experience you encountered when staying with us. We are taking extreme measures to improve our services to ensure we meet all guests satisfaction. Please contact us about the hold on your credit card and your items left behind,... More 

Newcastle, United Kingdom
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stopped for 2 nights and found the hotel comfortable. The staff are excellent. There are plenty of restaurants within walking distance and the Hamilton Mall is a 15 minute walk, sadly it did not live up to expectations like other Malls we've visited, be aware walking to it in the heat of 95f is definitely a challenge to anyone.

Helpful?
Thank Michael J
CrystalSales, Sales Coordinator at Holiday Inn - Hamilton Place, responded to this review

Dear Micheal J, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again! More 

Vidalia, Georgia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Check in and check out were quick and hassle-free. The room was clean but the thermostat and AC unit seemed to have few issues. We had to set the AC to 62° F for it to even turn on (it was 90° outside today) Our biggest complaint is the early closing of the restaurant and bar. After traveling all day,... More 

Helpful?
Thank Jennifer G
CrystalSales, Sales Coordinator at Holiday Inn - Hamilton Place, responded to this review

Thank you so much for choosing our hotel as place to stay during your visit to Chattanooga. Your feedback is important to us and we value your opinion. I'm sorry that we did not meet all your expectations during your stay with us. We appreciate your business and hope to see you again soon. More 

Greenville, Texas
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The rooms are great, the staff is very helpful and willing to make sure your stay is good. The only complaint I had was that when I asked if there was a hot breakfast and told yes, they left out the fact that I would have to pay $9.95. Oh well, Cracker Barrel was just around the corner.

Helpful?
Thank Tammy R
CrystalSales, Sales Coordinator at Holiday Inn - Hamilton Place, responded to this review

Dear Tammy R, Thank you for your feedback on our hotel. We are delighted that you enjoyed your stay with us. We hope to see you again soon! More 

Mountain City, Tennessee
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Desk staff were the only personnel we interfaced with. They were all very nice and took time for conversation and assistanice on local points of interest. Room was clean and comfortable and quiet. We were there on a Monday so not a lot of trouble getting in and out.Pod coffee maker in room.

Helpful?
Thank Dave W
CrystalSales, Sales Coordinator at Holiday Inn - Hamilton Place, responded to this review

Dear Dave W, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again! More 

Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

The hotel looks newer and has a positive drive up appeal with trees and grass. Our rooms were clean and the food was good. I was most impressed with the front desk staff who work tireless hours and double shifts, especially, Dee. She deserves recognition for her work. Perhaps the hotel owners should provide more assistance to staff with deep... More 

Helpful?
Thank 269joyg
IHGService, Guest Relations Manager at Holiday Inn - Hamilton Place, responded to this review

Dear 269joyg, Thank you for taking the time to express your thoughts and concerns. We are so pleased you liked the friendliness of our staff. Your comments encourages our team members to work even harder and consistently delight our guests. On the other hand, we would like to apologize for the experience you had with our elevators and the lack... More 

A TripAdvisor Member
3 of 5 stars Reviewed 3 weeks ago via mobile

Dee at the front desk was good, but overworked...ownership issue. Property is Indian-owned, and not the Native American kind. To me, this translates into why our room had only two towels and the cleaning staff would not, when asked, give us another. I offered the maid $5.00 for another towel or two and she refused...what does that tell you! Management... More 

Helpful?
Thank A TripAdvisor Member
IHGService, Guest Relations Manager at Holiday Inn - Hamilton Place, responded to this review

Dear A TripAdvisor Member, Thank you so much for your review of our hotel. We are pleased to know you liked the service you received from our front desk staff. Please allow us to apologize for the experience you had with our elevator and if the towels in your room are not sufficient. We want to assure you that our... More 

Chattanooga, Tennessee
Level Contributor
73 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed August 23, 2016

We stayed here for a night away to ourselves. Everything was great. We decided to eat at the on site restaurant and the food and to our surprise the food was great! room was perfect along with the service. I suggest this place for a stay in Chattanooga. Plus it is right next to the mall and all of the... More 

Helpful?
Thank natedogg78n
Hemu P, Director of Sales at Holiday Inn - Hamilton Place, responded to this review

Hello natedogg78n, Thank you for taking the time to give us your feedback from your recent stay! I am delighted that you have a great experience at the Holiday Inn Chattanooga at Hamilton Place. We hope to see you again soon upon your return to Chattanooga! More 

Memphis, Tennessee
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 22, 2016

This hotel is back off the road from the busy main thoroughfare but conveniently located to the Hamilton Place Mall. The hotel is nice and clean. The staff were very friendly and helpful. This hotel doesn't offer continental breakfast but they do have a restaurant to purchase a full service breakfast.

Helpful?
Thank Sheila W
Hemu P, Director of Sales at Holiday Inn - Hamilton Place, responded to this review

Hello Sheila W, Thank you for your positive comments regarding your recent stay. We appreciate your business and hope to see you again soon upon your return to Chattanooga. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Restaurant
  • Room Service
GreenLeadersGold level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Holiday Inn - Hamilton Place

Address: 2232 Center St, Chattanooga, TN 37421-2501
Location: United States > Tennessee > Chattanooga
Price Range: $117 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn - Hamilton Place 3*
Number of rooms: 137
Reservation Options:
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Hotel Style:
#3 Green Hotel in Chattanooga
#24 Business Hotel in Chattanooga
#25 Family Hotel in Chattanooga
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