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Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain

571 reviews
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Traveler (63)
Room & Suite (128)
Dining (18)
Overview
  • Excellent62%
  • Very good28%
  • Average8%
  • Poor1%
  • Terrible1%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness center
2.5 Star Hotel
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Offers from Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain
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Rooms
Jan 28Jan 29
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1 room, 2 adults, 0 children
Standard Room
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Reviews (571)Write a Review
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Traveler rating
347
157
46
10
7
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LanguageEnglish
347
157
46
10
7
Show reviews that mention
All reviewslookout mountainfront deskwould stay here againruby fallsroom was cleanwafflesrock cityfree breakfastnice breakfastbreakfast staffcracker barrelthe breakfast areagreat stayroad noisesofa bedi highly recommend this hotelthe general manager
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1 - 5 of 567 reviews
Reviewed 3 days ago

Smelled like weed and front staff said nothing it was down hall and coming in our room. Very unprofessional!! Would not stay again. Ripped furniture and very outdated. Not close to city. Thought that for family this room would be great. Broken down furniture that...More

Thank Melissa J
Response from GMFairfieldCHATF, General Manager at Fairfield Inn & Suites Chattanooga I-24/Lookout MountainResponded yesterday

Thank you for bringing this to my attention. I would like to speak with you further about this matter. We take matters like this very seriously and I wanted to find out if this was reported. Please feel free to contact me at 423-664-4222 or...More

Reviewed 1 week ago

The room seemed clean, nice pool, the staff at the desk was friendly and helpful, but black mold in the bathroom. It's inthe grout of the tub and up on the walls too. Yuck. I will not stay here again.More

Thank Alexa W
Response from GMFairfieldCHATF, General Manager at Fairfield Inn & Suites Chattanooga I-24/Lookout MountainResponded 1 week ago

Thank you for taking the time to review our hotel. Thanks also for bringing this to my attention. I have brought this matter to my Housekeeping team and we are getting this issue resolved immediately. We apologize for any inconvenience this may have caused and...More

Reviewed 3 weeks ago via mobile

We stopped here after driving a while, headed towards Gatlinburg. This hotel is exceptional clean, both inside and out! The front desk was very professional and extremely kind. I’d like to come back the area and stay here to enjoy more of the surrounding area...More

Thank Randolph210
Response from GMFairfieldCHATF, General Manager at Fairfield Inn & Suites Chattanooga I-24/Lookout MountainResponded 3 weeks ago

Thank you for your review! We would love to tell you about all the great things to do in our area the next time you are in Chattanooga. We hope that you choose our hotel again. Safe travels! Jeff Hollis General Manager

Reviewed 4 weeks ago

Very nice, comfortable, and clean. Breakfast was very good. Higher in cost than we would have liked to have paid, but after leaving a hotel on cumming hwy because of filth, we were willing to pay more.

Thank JDBRKB
Response from GMFairfieldCHATF, General Manager at Fairfield Inn & Suites Chattanooga I-24/Lookout MountainResponded 3 weeks ago

We appreciate you business and kind remarks. We hope that we can become your hotel of choice whenever you are back in our area! Thanks again! Jeff Hollis General Manager

Reviewed 4 weeks ago via mobile

The beds and pillows were comfortable and the breakfast had great variety and was delicious but what impressed me the most were the people who worked here. Particularly Summer, Shawn and Lebron. They were very personable and helpful. They acted as though I was a...More

Thank merviev
Response from GMFairfieldCHATF, General Manager at Fairfield Inn & Suites Chattanooga I-24/Lookout MountainResponded 3 weeks ago

Thank you for taking the time to review our hotel. I will be sure to recognize the staff that you mentioned at our next huddle meeting. We appreciate your business and hope to see you again real soon! Jeff Hollis General Manager

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
$120 - $220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Chattanooga
#8 Family Hotel in Chattanooga
#16 Business Hotel in Chattanooga
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$120 - $220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Chattanooga
#8 Family Hotel in Chattanooga
#16 Business Hotel in Chattanooga
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (63)
Room & Suite (128)
Dining (18)
Pool & Beach (16)
Hotel & Grounds (73)
Bathroom (6)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
Amers1921
September 19, 2017|
AnswerShow all 10 answers
Response from 986author | Reviewed this property |
Yes! Make your own waffles, oatmeal, bagels, eggs, pretty much anything you might want.
1
Vote
jobow6
February 7, 2017|
AnswerShow all 7 answers
Response from new2tupelo | Reviewed this property |
There are two hotels next to each other but parking want a problem. We parked in the back and walked right into the elevators. It was actually more convenient to park in the back.
2
Votes
Angie E
January 26, 2017|
Answer
Response from GMFairfieldCHATF | Property representative |
We do not have room service as we are a limited service hotel. We do have options for restaurant delivery and do have someone on site 24/7 should you need extra towels and other amenities. We would love to have you! Jeff... More
0
Votes
Room Tips
"Close to shopping if you need a few things."
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"Request a room facing away from the freeway for more quiet."
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"Ask for a view of Lookout Mountain"
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"Ask to see room first as some are very small"
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