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Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain

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Traveler (65)
Room & Suite (37)
Dining (4)
Certificate of Excellence
About
Location
Cleanliness
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Value
Certificate of Excellence
GreenLeaders GreenPartner
Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Business Center with Internet Access
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair access
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Room features
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Mountain View
Great View
HOTEL CLASS
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606Reviews
93Photos
9Q+A
100Room tips
Traveler rating
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Popular mentions
Stayed for a night, during our holiday trip in December. Great location, awesome view of Chattanooga valley. Close to all major attractions in Chattanooga, clean rooms, good breakfast, no issues. Will recommend.
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Response from GMFairfieldCHATF, General Manager at Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain
Responded 1 week ago
Thank you for taking the time to review our hotel. Your feedback is so important to us. I am happy to see that you enjoyed your stay. We hope you do recommend our hotel to others and we hope to see you again real soon! Jeff Hollis General Manager
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Se stopped here in our way from Florida to Illinois. The hotel is very nice, clean, the mattress and pillows are amazingly comfortable. The sheets are really soft compared to other hotel chains we have been to during this trip. Breakfast was very good although it uses plastic
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Response from GMFairfieldCHATF, General Manager at Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain
Responded 2 weeks ago
Thank you for taking the time to review our hotel. We appreciate the feedback. Our utensils and place are 100% post consumer products and biodegradable. We are also transitioning away from plastic straws as part of our efforts to eliminate plastic. We hope that you will come stay with us again. We appreciate your business! Jeff Hollis General Manager
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Was in Chattanooga for the first time, attending a rowing regatta...and parking downtown for the event was a nightmare. The only public parking was several miles away, and carrying equipment and supplies for the team was exhausting. This hotel where we stayed is located about 15
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Response from GMFairfieldCHATF, General Manager at Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain
Responded Dec 1, 2018
Thank you for taking the time to review our hotel. So proud of Matt for going above and beyond and for providing you a positive experience. I will be sure and recognize him for a job well done. We hope to see you again real soon! Jeff Hollis General Manager
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Deceived by the website. Customer service was less than helpful upon arrival. The rooms and beds are smaller than expected. The walls must be very thin. It was noisy most the night. The breakfast was good and hot but never seen anyone helping maintain. Need more employees. Paid
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Response from GMFairfieldCHATF, General Manager at Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain
Responded Oct 3, 2018
Thank you for your feedback. I am sorry to see that you did not have an enjoyable stay. Your feedback will be shared to my team so that we can improve the guest experience. We hope to be able to serve you better again in the future. Jeff Hollis General Manager
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I stayed here this weekend as it was close to the wedding I was going to, and woke up Sunday morning covered in flea bites!! No one was at the desk when we left, and then when I called the issue was shunted under “I’ll let my manager know” they obviously do not care about
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Response from GMFairfieldCHATF, General Manager at Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain
Responded Oct 3, 2018
Thank you for taking the time to provide feedback. I am personally investigating this matter and will take every step necessary to improve our processes in handling situations such as this. I apologize for any inconvenience this has caused. Jeff Hollis General Manager
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All photosTravelerRoom & SuiteDining Business Center & Event Rooms
King Size Bed
King suite included two TVs, a mini-fridge, and more
Shower curtain in need of replacement.
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Do they serve fresh cookies 24/7?
The one night we stayed, there were fresh cookies available in the evening. They were near the coffee station in the lobby. I don't believe there were cookies out the next morning, but there were some sweet choices on the breakfast buffet (sweet bread or muffins, I think).
0 votes
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Is a hot continental breakfast available?
Yes! Make your own waffles, oatmeal, bagels, eggs, pretty much anything you might want.
1 vote
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There are two hotels next to each other but parking want a problem. We parked in the back and walked right into the elevators. It was actually more convenient to park in the back.
2 votes
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Is room service available?
We do not have room service as we are a limited service hotel. We do have options for restaurant delivery and do have someone on site 24/7 should you need extra towels and other amenities. We would love to have you! Jeff Hollis General Manager
0 votes
Pool temp?
Our pool temperature is kept at 87 degrees. We would love to have you stay with us! Jeff Hollis General Manager
1 vote
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"Some rooms have view of Lookout Mountain"
"The upper rooms has an amazing view looking out at the Mountain."
"ask for a Mountain view"
"All the rooms are great!"
"Ask to face the mountain...not the Hyatt"
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PRICE RANGE
$103 - $194 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairfield inn & suites chattanooga i-24/lookout mountain hotel chattanoogafairfield inn and suites chattanooga i-24/lookout mountain
LOCATION
United StatesTennesseeChattanooga
NUMBER OF ROOMS
90
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