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Howard Johnson Chattanooga Lookout Mountain

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106 Reviews from our TripAdvisor Community

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Showing 106: English reviews
Mansfield, Illinois
1 review
4 of 5 stars Reviewed 4 days ago NEW

Clean, comfortable and the staff was friendly and professional. Breakfast was quick and simple and I was back on the road without delays.

Review collected in partnership with Howard Johnson

Helpful?
Thank williamsB4003PR
Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 2 weeks ago

This was the perfect place to stay en route from FL to MO. Beds were comfortable (loved the pillows, which is rare) and our room was clean.

Review collected in partnership with Howard Johnson

Helpful?
Thank Elizabeth A
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

I wish I would have read the reviews before we booked the room. We checked in late, around 11 pm. Got everyone settled and when I went to lay down I slipped my hand under the pillow and felt something. Upon pulling up the pillow, I saw what looked to be a blood stain on the sheet! So gross!!! My... More 

Helpful?
Thank tonipat
Rolling Meadows, Illinois
Level Contributor
48 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed June 27, 2016

OMG! What did we do? This stay was one of the worse places we stayed. We were told we would have a king bed, got 2 queens. Walked into the room and had a huge stain on the carpet, it was gross. We were so upset. Went to front to complain and waited forever for someone to arrive. Girl at... More 

Helpful?
Thank gpeterson49
Hasu P, General Manager at Howard Johnson Chattanooga Lookout Mountain, responded to this review

I want to thank you for posting your review on Tripadvisor. We were in the middle of a franchise change during your stay; and it was a hectic period for our staff. This is no excuse for the confusion you incurred though. We want to insure you that we take this very seriously and everything is finally complete. We would... More 

Muskegon, Michigan
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 16, 2016 via mobile

This motel looks decent from the outside, but it was the dirtiest place I've ever stayed. We were on our way home from Florida and needed a quick 6 hours of sleep, so we stayed, otherwise we would have left. Beds and bathroom were ok, but all mirrors and surfaces were disgusting.

Helpful?
Thank Rosemary O
Hasu P, General Manager at Howard Johnson Chattanooga Lookout Mountain, responded to this review

Thank you for taking the time to post your feedback with the TripAdvisor community. Let me begin by apologizing for the issues you experienced during your stay with us. We do our best to ensure that all rooms are very clean. I will be bringing this up at our next Team Meeting to use this as a coaching opportunity for... More 

Asheboro, North Carolina
Level Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed April 4, 2016

Best part of stay was the staff being friendly. Fixtures in room appeared to have been 15+ years old. Sheets were clean but had some brown stains. Tub had stains from many years of use. Small ants were crawling on floor and on tub in bathroom.

Helpful?
Thank Mary G
Hasu P, General Manager at Howard Johnson Chattanooga Lookout Mountain, responded to this review

Thank you for the kind comments regarding our staff. We are currently in the process of doing an entire update to our rooms. The next time you are in the area we would love to have you back. You can request or choose that type of room during the time you are making your reservation. Again, thank you for the... More 

Level Contributor
8 reviews
4 hotel reviews
1 of 5 stars Reviewed March 30, 2016 via mobile

I would not recommend this MOTEL to anyone. The phone didn't work, toilet leaked, sink drained very very slow. For breakfast the women at the desk must have been doing it all. But instead she was talking to 2 people. I had to go tell her the coffee was empty and that the eggs and sausage was also.

Helpful?
Thank Jenny P
Hasu P, General Manager at Howard Johnson Chattanooga Lookout Mountain, responded to this review

I am so sorry to hear about the issue you had. I have spoken to the guest services representative who should have been assisting you; this issue should not be happening again. I want to apologize as the breakfast is something everyone looks forward to to start their day. I do hope you will give us another opportunity to improve... More 

Ocala, Florida
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed March 21, 2016

The office staff were simply wonderful. If it weren't for the cigarette smoke that filled my non-smoking room after midnight, I would have loved my stay at this hotel. I was in a non-smoking room next door to someone who must have been smoking in the bathroom. The smoke either seeped through the vents or the walls and filled my... More 

Helpful?
Thank Gogetter58
Hasu P, General Manager at Howard Johnson Chattanooga Lookout Mountain, responded to this review

Thank you for taking the time to share your review with the Trip Advisor community. We are so happy that you had an enjoyable stay with us. Let me begin by apologizing for you having smoke seep through your vents. I appreciate your feedback regarding the smoke smell and we are addressing this issue by moving our air ducts from... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Breakfast
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Business Center with Internet Access

Additional Information about Howard Johnson Chattanooga Lookout Mountain

Address: 3109 Parker Ln, Chattanooga, TN 37419-1708 (Formerly Quality Inn - Lookout Mountain)
Location: United States > Tennessee > Chattanooga
Price Range: $63 - $76 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Howard Johnson Chattanooga Lookout Mountain 2*
Number of rooms: 58
Reservation Options:
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Also Known As:
Quality Inn Lookout Mountain Hotel Chattanooga
Quality Inn Chattanooga
Chattanooga Quality Inn
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