We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Comfort Inn

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Comfort Inn
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

298 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 291: English reviews
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 days ago NEW via mobile

Hotel was very clean ( in appearance and smell ) and up to date. Great location for all the attractions in town. Breakfast offered both hot and cold choices in a spacious dining room. We had two rooms and would stay there again.

Helpful?
Thank jsmitherman
1 review
Reviewed October 23, 2016 via mobile

Me and my wife stayed here for two days. We simply loved it. Great staff,great service ,clean and neat all around. Very cozy. It's close too downtown and Ruby falls. At Ruby falls we enjoyed a great day outdoors going zip lining..

Helpful?
Thank Lucian G
Level Contributor
13 reviews
4 hotel reviews
Reviewed October 5, 2016

Having stayed at several Comfort Inns previously, I came to this hotel with realistic expectations. I was disappointed for several reasons: the location, the room, the fitness center and the breakfast. The hotel is located a distance from the central city. The room had a mini-fridge with several problems, the lighting was faulty (lamps that didn't work), and the bathroom... More 

Helpful?
Thank Nicoise1948
Killen, Alabama
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 28, 2016 via mobile

This hotel is very clean and comfortable. This was a welcome surprise concidering it is in a terrible location. Access off and on the interstate is confusing and leaving the property after dark alone is unadvised.

Helpful?
Thank bamagirl9788
Rakia H, General Manager at Comfort Inn, responded to this review

We definitely want to thank you for taking the time to review us. We hope that you will come back and spend a few more nights and enjoy the city. The area is safe, and to ensure the safety and peace of mind for our guests, we have an armed security guard at night, so no worries there. Rakia Haynes... More 

Atlanta, Georgia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 17, 2016

After reading reviews, At first we were little reluctant to book to this hotel but we did and it was a good choice. We thoroughly enjoyed our stay at the hotel. Everything was clean and was set at the right place. Bfast was good too. What else a visitor needs.

Helpful?
Thank Amit K
Rakia H, Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I have shared your comments with our wonderful staff, and we are looking forward to your next stay Sincerely, Rakia Haynes General Manager Comfort Inn-Chattanooga 423-265-0077 More 

Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 6, 2016 via mobile

Stayed one night over Labor Day. Friendly check-in. Comfortable bed (would prefer a better mom-down pillow). No extra blanket or pillow in the room. Housekeeping was available when needed. Breakfast was great for continental. Cold water was available at check-in area. Clean. Convenient location to downtown & Ruby Falls.

Helpful?
Thank grays2001
Rakia H, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review us. If you enjoyed Ruby falls, you would love some of our other attractions. Yall come on back down to Chattanooga and enjoy the city. Rakia Haynes General Manager Comfort Inn Downtown 2420 Williams Street Chattanooga, TN 37408 423.265.0077 Office 423.267.6700 Fax rhaynes@3hgrouphotels.com More 

Level Contributor
5 reviews
Reviewed September 5, 2016 via mobile

Rooms seemed clean although I never saw a vacuum the 3 days we were there. They never cleaned the tables in the breakfast room. Guests were doing hair at the breakfast tables at night. They left their comb. The next morning, the comb was still on the table. Breakfast was hard, rubber like eggs, make waffles or cereal. The only... More 

Helpful?
Thank Donna G
Rakia H, General Manager at Comfort Inn, responded to this review

I would like to apologize about your breakfast experience. I have shared this with the breakfast staff, so that we can get a few more egg options. I guarntee all of our housekeepers have vacuums on their carts. They do a really good job. Thanks for staying and most of all leaving a review. Rakia Haynes General Manager Comfort Inn... More 

Basingstoke
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 4, 2016

As with everywhere we stayed in the South, everyone was friendly and accommodating throughout our stay of 2 nights. The room itself was comfortable with all the facilities you would expect from this type of hotel. Aircon was at a perfect temperature on arrival (not too hot or cold) and worked perfectly during our stay. Breakfast exceeded expectations and filled... More 

Helpful?
Thank Rich_Teeee
Rakia H, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review us. I was excited to share this with my staff as we aim to exceed expectations and deliver thhat good ol' southern hospitality. Once agan, Thank you for taking the time to leave your comments and we look forward to seeing you in the future on your next stay. Rakia Haynes Comfort... More 

Saint Paul, Minnesota
Level Contributor
201 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed September 3, 2016

This is not well run. The pool is very noisy and stays occupied past 10:00. People came knocking on our room late, having been directed to the room we occupied. It's too bad because it is in a nice location for access to attractions and resteraunts. Trying to get onto the property is a challenge too. Needs some work.

Helpful?
1 Thank Greg12342014
Rakia H, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing the noise at the pool and the mix up with the keys. we will be using the feedback you provided to make improvements to ensure we offer an exceptional... More 

Mashpee, Massachusetts
Level Contributor
243 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed September 2, 2016

My husband and I were passing through town for an overnight stay, and this establishment suited us perfectly. The room was very clean and contained all expected amenities. The Wi-Fi is free and fast, and the rooms come with basic cable. The room was also very quiet...perfect for a good night's sleep! The continental breakfast was more robust than at... More 

Helpful?
Thank Ash B
Rakia H, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to leave us a review of your recent stay. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you and the dog again soon! Sincerely, Rakia Haynes... More 

Questions? Get answers from hotel staff and past guests. Ask a question

55 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (24)
Viewed
View from Room (1)
Viewed
Room/Suite (1)
Viewed
Bathroom (1)
Viewed
Other (21)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (31)
Viewed
Room/Suite (1)
Viewed
Business Center/Function Rooms (2)
Viewed
Dining (1)
Viewed
Hotel & Grounds (1)
Viewed
Other (26)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Chattanooga hotels
0.1 mi away
Red Roof PLUS+ & Suites Chattanooga - Downtown
2.8 mi away
Comfort Inn & Suites - Lookout Mountain
4.1 mi away
Country Inn & Suites By Carlson, Chattanooga I-24 West
Show Prices
Show Prices
Show Prices
3.8 mi away
Clarion Inn
Clarion Inn
#41 of 97 in Chattanooga
291 reviews
1.1 mi away
Days Inn Chattanooga-Rivergate
Days Inn Chattanooga-Rivergate
#21 of 97 in Chattanooga
879 reviews
0.2 mi away
Stadium Inn
Stadium Inn
#55 of 97 in Chattanooga
561 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Comfort Inn

Address: 2420 Williams St, Chattanooga, TN 37408 (Formerly Hotel Chattanooga - Downtown / Lookout Mountain)
Location: United States > Tennessee > Chattanooga
Price Range: $87 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 90
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Travelocity, Hotels.com, Choice Hotels, Odigeo and Priceline so you can book your Comfort Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Chattanooga - Downtown / Lookout Mountain Hotel Chattanooga
Downtown Chattanooga
Chattanooga Hampton Inn
Hotel Style:
#27 Family Hotel in Chattanooga
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn staff and other travelers.
4 questions
Ask a question
Chicago, Illinois
over a year ago
Alabama Mountain Lakes, Alabama
over a year ago

See all questions (4)

Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We took pool facing room and it was quiet.”
 of 5 bubbles amitkG1149FZ, Sep 17, 2016 | Read review
“Stay away from the pool students.”
 of 5 bubbles Greg12342014, Sep 3, 2016 | Read review
“Pets are allowed on the 3rd floor.”
 of 5 bubbles Hrdeva, Aug 31, 2016 | Read review
“Very affordable but get what you pay for.”
 of 5 bubbles doll711, Aug 22, 2016 | Read review
“Warning: Traffic noise even on 3rd flr & dirty feet!”
 of 5 bubbles ChurchKat, Jul 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay