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Comfort Inn & Suites

2341 Shallowford Village Drive, Chattanooga, TN 37421
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Hamilton Place Mall
    0.7 mi
  • 2 star hotel
  • Free Wifi
Reviewed 6 days ago
good for the price
location was convenient, staff was great, rooms were clean and... more
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183 Reviews from our TripAdvisor Community

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Showing 182: English reviews
Memphis, Tennessee
Reviewed 6 days ago NEW

location was convenient, staff was great, rooms were clean and comfortable, breakfast was ok. my only issue was the noise. it was loud you could hear the room next door and every conversation in the hallway.

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Helpful?
Thank jdogg884
gmtn502, General Manager at Comfort Inn & Suites, responded to this review

Thank you for leaving a nice review about our hotel. We're pleased that the staff was good to you, and that you were happy with the room and amenities. We don't often hear that noise from other rooms or the hallway is a problem, so perhaps we had some guests that needed to be reminded, most respectfully, to be a...

Reviewed 1 week ago via mobile

My husband and I stayed here for a friend's wedding and we're super please with the feel of the hotel, the friendly service, and convenient location! We had a wonderful trip, and our stay and Comfort Inn was a great experience!

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Helpful?
Thank Beth W
gmtn502, General Manager at Comfort Inn & Suites, responded to this review

We're so happy to hear how great your stay was! The fact that you were pleased with the "feel" of our hotel says so much. We work hard in hopes that, as soon as you walk into our Comfort Inn and Suites, you feel right at home, and know that we really are glad you're here! In case you are...

Mauldin, SC
Reviewed 2 weeks ago

Pros: The hotel is in a nice area with lots of restaurants within walking distance. There is a mall and plenty of shopping close by. The room was clean, spacious, and comfortable for the most part (more on that later), and the front desk personnel were courteous and helpful. The parking deck is conveniently close. Cons: The breakfast was a...

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Helpful?
Thank Limozine
gmtn502, General Manager at Comfort Inn & Suites, responded to this review

Dear Limozine, Thank you for leaving a review for our hotel. It's good to know that overall you considered your stay to be a good one, and we would like to thank you for the many good things you had to say about our hotel. However, it seems things could've been even better. I apologize that our breakfast was a...

Reviewed 2 weeks ago

Great hotel with very comfy bed, microwaves and refrigerators, peaceful atmosphere, great breakfast included, a safe place with many good restaurants nearby for evening dining, some within walking distance.

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Helpful?
Thank Norma D
gmtn502, General Manager at Comfort Inn & Suites, responded to this review

Dear Norma, Let me thank you for the very nice review you gave us. I'm really glad that you liked your stay with us, and the many aspects of the hotel and our location that make this a great place to stop during your travels to and through Chattanooga. Please come stay with us again, we'd love to have you...

Athens, Alabama
Reviewed November 23, 2016 via mobile

Great Friendly if anything arises they are quick at solving.Ashley great service your customer service skills are impeccable. Rooms kept up daily the only suggestion is have breakfast bar open at 06:00.due to scheduling was unable to enjoy the free breakfast

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Helpful?
Thank Marvin H
gmtn502, General Manager at Comfort Inn & Suites, responded to this review

Thank you very much for your encouraging review! We agree, Ashley is excellent with our guests and we're happy to have her. I'm so glad she and the rest of the staff were able to make your stay so nice. Thank you for sharing your feedback about our breakfast hours. Choice requires that we serve breakfast for 3 hours, starting...

Atlanta, Georgia
Reviewed November 20, 2016

I was a little apprehensive about staying here since I have read a bit of negative reviews about this place. However I was impressed with the hotel It had a good staff team the lady at the front desk was extremely friendly and very helpful, there are a ton of places to eat nearby and extremely easy access to I-75...

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Helpful?
Thank Eli C
gmtn502, General Manager at Comfort Inn & Suites, responded to this review

Thank you for the nice things you had to say about our hotel. We're very happy that you were impressed! We are very proud of our staff and it's good to know that they treated you well. Recommendations from valuable guests like yourself mean so much to us, and we thank you for it. We look forward to seeing you...

Roxboro, North Carolina
Reviewed November 8, 2016

The facility is quite new, very attractive, clean, and well maintained, and the overall service was excellent. Over and above that, Ashley was outstanding. She went way beyond the norm to accommodate the special needs of my 89 year old stepmother, including calling a client who had already booked a reservation to ask him to switch rooms in order to...

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Helpful?
Thank PRV55
Jazmin M, Front Office Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you so much for all of your wonderful comments. We greatly appreciate the feedback and can’t wait to welcome you back to Chattanooga. It is important to us that we are always delivering the best to our guest. reviews such as this makes our property so incredibly proud.

Reviewed October 27, 2016 via mobile

Ashley had excellent service and a pleasant customer service appearance. Very friendly and will stay here again because of my experience. Thank you ashley!! I stay at many comfort inns around the country and the service was extra this evening and made my trip away from home enjoyable even though I miss my family. Great job Ashley!!

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Helpful?
Thank lifelives
Jazmin M, Front Office Manager at Comfort Inn & Suites, responded to this review

Thank you for the feedback and the great review! We are so happy to hear that we were able to provide you with timely and effective service. We take great pride in our employees, and love hearing when they do a great job. We hope you will come back to visit us again in the near future!

Delta
Reviewed October 27, 2016

Our party of four arrived a day ahead and Ashley accommodated our needs in a most polite, respectful and cheerful manner. We had two handicapped members in our party and she empathized with our needs perfectly and found rooms on the ground floor to meet our needs exactly. Ashley is a first rate team member and a great customer service...

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Helpful?
Thank Nancy P
Jazmin M, Front Office Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for your great review , We are glad that you had enjoyed your stay at our hotel. Thank you for acknowledging our staff for their great work. We will look forward to having you stay with us again in the near future.

Savannah, Georgia
Reviewed October 26, 2016

We arrived in Chattanooga on Oct 6 2016 , after a long ride from Savannah GA. My family evacuated because of hurricane Matthew and we decided to go to Chattanooga because it is my hometown. There were 4 other hotels we had gone to and they all said they only had a room for the night because the rest of...

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Helpful?
Thank eholmes08
Jazmin M, Front Office Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for your positive feedback and compliments. We are glad we exceeded your expectations and accommodate your family during your stay. We look forward to having you stay with us the next time you are in Chattanooga, TN.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Breakfast Available
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Our hotel recently underwent an extensive renovation, with many attractive and practical improvements. We are located on Shallowford Village Drive just off I-75 exit 5. The Comfort Inn & Suites(R) in Chattanooga, TN is a 100% nonsmoking hotel just a short walk from Chattanooga's largest shopping venue, the Hamilton Place Mall. A refrigerator and microwave are standard in all the rooms. Additionally, each room holds a coffee maker, hair dryer, iron, and ironing board. Our large suites include an extra sitting area, a work desk, sofa sleepers. Also available are rooms with large whirlpool tubs. Large, flat screened television sets with expanded cable service as well as access to a wireless, high-speed Internet connection are available free of charge in every room and suite. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 2341 Shallowford Village Drive, Chattanooga, TN 37421
Location: United States > Tennessee > Chattanooga
Price Range: $69 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Chattanooga
Comfort Inn Chattanooga
Chattanooga Comfort Inn
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Questions & Answers

Here's what travelers have asked, with answers from Comfort Inn & Suites staff and other travelers.
3 questions
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Upper Sandusky, Ohio
6 months ago
Hawkinsville, Georgia
10 months ago
Hawkinsville, Georgia

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Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The 2nd floor opens directly to the top parking deck.”
 of 5 bubbles Limozine, 2 weeks ago | Read review
“Seek out the ground floor if your party has special needs.”
 of 5 bubbles NancyP884, Oct 27, 2016 | Read review
“I had no noise issues. Quiet.”
 of 5 bubbles eholmes08, Oct 26, 2016 | Read review
“We stayed on the third floor and it was very quiet.”
 of 5 bubbles GCTraveler, Oct 13, 2016 | Read review
“First floor was convenient and close to breakfast.”
 of 5 bubbles kswilliamson37343, Oct 8, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question