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Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area

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Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area
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156 Reviews from our TripAdvisor Community

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Showing 155: English reviews
Concord
Level Contributor
5 reviews
5 of 5 stars Reviewed 6 days ago NEW

Our room is always clean, the beds are comfortable and the staff is nice and helpful. There is a free breakfast bar that is open until noon on Saturday and Sunday which is really nice so you can sleep in a little later and still get breakfast. Also, you don't have to check out until noon on weekends. Not too... More 

Helpful?
Thank Kim W
1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

My family and I stayed at this property while moving my son into college. While parked in their parking lot our car was hit on the driver door, front panel and side view mirror. No note was left. So, we spoke with the gal at the front desk asking if they could review the video surveillance footage to see if... More 

Helpful?
Thank Dawn B
Rather be in WDW
Level Contributor
61 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Staff was very helpful. Did NOT like the TV connection -- satellite kept losing signal. Very frustrating during the first weekend of college football :). Rooms were nice size, well kept. Bathroom had the beginnings of some mold. Would certainly stay here again.

Helpful?
Thank jrbdad
Cleveland, Ohio
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for a few days and I guess the quality is what you pay for. The people at the desk are poorly trained. We had booked and paid for the hotel beforehand and almost got charged again when we checked in. When we checked out they actually did charge us double and had to call after checking out... More 

Helpful?
Thank travelerfromoh28
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area, responded to this review

Dear travelerfromoh28, Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us... More 

Minnesota
Level Contributor
81 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed July 26, 2016 via mobile

A great location and very affordable. The rooms are spacious The beds are very comfortable and clean. My room also has a great desk area in the separate room. Even though the are two rooms in the suite, there isn't a door between them Evan though it's close to the highway is was quiet Enjoy your stay

Helpful?
Thank thompsv
Clarksville, Tennessee
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 7, 2016 via mobile

The staff was very friendly and the hotel was very clean. But I dropped a star because the womans bathroom kinda smelled. It was clean, but it smelled. Other wise the hotel very clean and quiet too!! And Target and a lot of other little shops are just right next door in walking distance which is very nice!

Helpful?
Thank T N
Duluth, Georgia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed June 28, 2016 via mobile

I cannot believe the customer service I received at this hotel. Tamika is anything but customer oriented or friendly. I had a hotel booked and am a Gold Member with IHG. She gave me room keys and I found someone else in the room. She acted as this was my fault. Then she said well I need to help other... More 

Helpful?
1 Thank paglineetu
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area, responded to this review

Dear paglineetu, Thank you for taking the time to write a review of your recent stay. It is truly regrettable that you did not fully enjoy your recent stay with us due some aspects of our hotel. I sincerely apologize for any inconvenience you may have experienced. Allow me to follow up on your concerns and have the opportunity to... More 

Cupertino, California
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 27, 2016

Hotel was very neat and clean. Lobby area staff was friendly and efficient at check-in. Only confusing thing is that the lobby is on floor 2, 100 rooms are downstairs, but accessible from the back parking lot, which the bigger lot, front lot is not very large. Breakfast was really good each of our three days. Certainly enjoyed the cinnamon... More 

Helpful?
Thank Stanley S
Columbus, Ohio
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed June 21, 2016 via mobile

Very friendly staff. Very clean hotel. Great breakfast each morning. Will definitely stay here again. Very close to I-65. Really took care of us on our family vacation to Nashville. Less than 10 minutes to downtown Nashville.

Helpful?
Thank J M
Slidell, United States
1 review
3 of 5 stars Reviewed June 16, 2016

We stopped over for one night. When we arrived at the next stop, we couldn't find the kit with my wife's make up and toiletries. I called the hotel to see if we left them there. The desk clerk checked lost and found. He said it wasn't there but would check with housekeeping and call me back. The next day... More 

Helpful?
Thank Jimmy H
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The newest addition to the Heart of Nashville/Brentwood, is the Holiday Inn Express Hotel & Suites Nashville-Brentwood, Cool Springs area, Tennessee! We are conveniently Located to I-65 at Exit 74A, just a short drive to Downtown Nashville, Tennessee. With our World Class Service and many Brentwood Businesses, Restaurants and Attractions within walking distance or minutes from our front door, you’ll discover why our guests have selected us as their Preferred Hotel in Nashville! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area

Address: 5566 Franklin Pike Cir, Brentwood, TN 37027-4321
Location: United States > Tennessee > Brentwood
Price Range: $134 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Brentwood North-Nashville Area 2.5*
Number of rooms: 110
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