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Holiday Inn Express Brentwood South/Franklin

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8097 Moores Lane, Brentwood, TN 37027 (Formerly Red Roof Inn)
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Holiday Inn Express Brentwood South\/Franklin
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147 Reviews from our TripAdvisor Community

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Showing 145: English reviews
traveler101
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

When traveling on business my default option has become HI Express. It is usually very consistent, but this stay was not so good. The front desk staff were friendly, but overwhelmed. There was a long wait to check in and a lot of confusion regarding reservations. Also, the hotel and rooms didn't seem as clean as I expect from other... More 

Helpful?
Thank traveler10104
Nick P, General Manager at Holiday Inn Express Brentwood South/Franklin, responded to this review

Thank you for taking the time to let us know about your stay. It is our goal to be the best option in the area and I hope you will accept my apology that we fell short during your stay. Your comments will allow us to improve and ensure that we continue to grow towards being not only the best... More 

Monteagle, TN
2 reviews
5 of 5 stars Reviewed 1 week ago

On 7/18 I flew into Nashville at the last minute due to a relative's passing. I called all the local hotels and no one had a vacancy. My last hope was the HIE in Brentwood. By the time I called I was in tears as the funeral was the next day and I was improperly dressed, tired and stressed for... More 

Helpful?
Thank travelingmom96
Missouri
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We came in about 10 pm without a reservation (after being caught in severe storms on the I-65). Fortunately there was a room available (only one available apparently). We had a king bed and one of our kids slept on the weird couch (not really a couch but some strange piece of furniture bolted to the wall but has a... More 

Helpful?
Thank aclboard
Nick P, General Manager at Holiday Inn Express Brentwood South/Franklin, responded to this review

AClboard, Thank you so much for taking the time to let us know about your stay. I am disappointed that we were not able to WOW you with our hotel and the great service that we strive to provide to every guest. I apologize that you experienced our elevator being out of order (It is up and running now) and... More 

Weogufka, Alabama
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

On our Road trip my husband and I made reservations for the Holiday Inn Express! It is a little hard to find and if you put the address in your GPS you will ever find it! It is right behind the Home Depot. If you take the exit going south on 65 turn left and go over the overpass lit... More 

Helpful?
Thank Cteddebare4
Paducah, Kentucky, United States
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed here twice in the last month. Once was for 2 nights, and the other time was for 3 nights. Both times we were greeted as Platinum members and given rooms exactly as requested during our booking including the extra pillows at no cost. The lobby is nice and clean and has plenty of parking close to the entrances.... More 

Helpful?
Thank Tony C
Nick P, General Manager at Holiday Inn Express Brentwood South/Franklin, responded to this review

Tony C, THANK YOU! We love to hear feedback from our guests! We are so happy that we were able to have you stay with us twice! It is our goal to ensure that we do our best to meet all of our guests needs and requests. I love hearing that our staff did such a terrific job taking care... More 

Brooklyn, New York
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

What a great Holiday Inn! Firstly the entire property was really clean and modern, the rooms were great and I loved the fact that the shower had real tiles and they were generous with towels. There was artwork on the walls of musical instruments which added nicely to the Nashville vibe, the coffee machine was a capsule one and not... More 

Helpful?
Thank sagitshir
Nick P, General Manager at Holiday Inn Express Brentwood South/Franklin, responded to this review

Sagitshir, THANK YOU! We appreciate you taking the time to let us and the world know that you had a 5 star experience while staying at our AWESOME Holiday Inn Express Brentwood South/Coolsprings location! We LOVE our brand new Keurig Coffee Makers that are in the room and are glad you did too! We look forward to the opportunity to... More 

Saint Louis, Missouri
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel was so nice! The rooms were super clean, beds were extremely comfortable and the breakfast was delicious! Definitely staying here again! Location was right off the highway but secluded enough that you never heard the highway!

Helpful?
Thank Jaime W
Nick P, General Manager at Holiday Inn Express Brentwood South/Franklin, responded to this review

Thank you Jaime! We appreciate you taking the time to let us and others know about your recent experience at the Holiday Inn Express Brentwood South Coolsprings (Franklin/Brentwood) location! We LOVE that you found our hotel to be worthy of a 5 star rating. We strive to ensure that all of our guests receive 5 star service and are thrilled... More 

Wentzville, Missouri
Level Contributor
161 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed June 16, 2016

This was our second summer in a row to stay at this hotel on our journey south. It is a nice HIE and we could see no reason to stay anywhere else. The desk clerk was friendly, the breakfast room was comfortable and food good. This hotel sits backs in an area sort of hidden away and consequently very quiet.... More 

Helpful?
Thank JandM44
Nick P, General Manager at Holiday Inn Express Brentwood South/Franklin, responded to this review

JandM44, Thank you for the 5 star review! We love that you have chosen to stay with us again. We strive to make sure that all of our guests have a quite, comfortable place to sleep with a great breakfast to start them off in the morning! We look forward to seeing you again! Thanks, Allyson Trull General Manager More 

Level Contributor
128 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed June 12, 2016 via mobile

The hotel is nice. The breakfast is great as far free breakfast goes. When I arrived late Saturday night, Sunday morning my room had been double booked, so they gave me two king rooms because I needed two beds and had booked two beds. I only paid for one room which I certainly feel was the right thing for this... More 

Helpful?
Thank mwscottoo
Nick P, General Manager at Holiday Inn Express Brentwood South/Franklin, responded to this review

Thank you for taking the time to let us know about your stay! We are thrilled that your found us to be worthy of a 4 star review. It is our goal to have a great hotel that our guests LOVE. We hope we have the opportunity to see you again to see if we can move that 4 star... More 

1 review
5 of 5 stars Reviewed June 5, 2016 via mobile

My best friend and I recently traveled to TN for the first time. We had planned on staying with a friend (so-called) for 2 nights and then in downtown Nashville for 3 nights. He ended up bailing on us and we booked here last minute. The room was clean, the breakfast was good, and the staff was so helpful, especially... More 

Helpful?
Thank Kanli14518
Nick P, General Manager at Holiday Inn Express Brentwood South/Franklin, responded to this review

Thank You!! We are so lucky to have Doyle as part of our fantastic team!! We appreciate you taking the time to let us know about your stay. We strive to ensure our guests have the cleanest rooms, friendliest staff and a wonderful breakfast during their stay. Thanks, Allyson More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
The newest addition to the Heart of Brentwood TN, is the Holiday Inn Express Franklin NE Coolsprings,TN. We are conveniently located to I-65 at Exit 69, just a short drive to Downtown Franklin and Nashville, TN. With our World Class Service and many Franklin/Brentwood businesses, restaurants and Coolsprings Mall within walking distance or minutes from our front door, you’ll discover why our guests have selected us as their preferred hotel in BrentwoodThis state-of-the-art hotel features special in room amenities such as free high-speed Internet access, microwave and refrigerator, 40” flat panel LED TV, and free local calls. Whether you are staying with us for business or pleasure, take time to relax and enjoy our outdoor swimming pool, business center, wireless Internet access in all public areas and fitness center. ... more   less 

Additional Information about Holiday Inn Express Brentwood South/Franklin

Address: 8097 Moores Lane, Brentwood, TN 37027 (Formerly Red Roof Inn)
Location: United States > Tennessee > Brentwood
Price Range: $143 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Brentwood South/Franklin 2.5*
Number of rooms: 111
Reservation Options:
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Also Known As:
Red Roof Inn Brentwood / Nashville Hotel Brentwood
Brentwood Red Roof Inn
Hotel Style:
#4 Romantic Hotel in Brentwood
#8 Family Hotel in Brentwood
#10 Business Hotel in Brentwood
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