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All reviewshome depotcinnamon rollsfront desknashville areathe breakfast areacool springs areabeds were comfortablelate at nightoutdoor poolnice stayhot breakfastwould stay here againeach morningwould highly recommend this hotelfree breakfastgreat place to staystaff was friendly
Stayed here for one night. Hotel is very hard to find. It is located behind a strip mall with no other access other than through the strip mall. GPS is not much help in helping locate it. Once we found the hotel though, it was...More
Family from 5 states met for a reunion here. It’s easy to find just off interstate 65 in the rear of a shopping center. There is ample parking and easy check-in. The rooms are clean and comfortable. Some of us had queen beds, others had...More
Response from David A, General Manager at Holiday Inn Express Brentwood-South Cool SpringsResponded November 2, 2017
I would like to sincerely thank you for sharing such a positive and warm review of your stay with us at the Holiday Inn Express Brentwood South Cool Springs. Our entire staff puts their heart and soul in to providing excellent service and facilities for...More
The staff were pleasant, the bed was fine, the neighbors were quiet, but the WALL POPPED LOUDLY every time the AC turned on. For the first two hours, I thought it was a couple next door enjoying each other every 20 minutes, but after six...More
Thank Lin H
Response from IHGService, Guest Relations Manager at Holiday Inn Express Brentwood-South Cool SpringsResponded 1 week ago
Hello Lin H,
We appreciate the chance to host you! Thanks for your honest feedback. I was sorry to read about the disturbance you encountered from the walls. I understand how this has highly affected the quality of your sleep and I sent you a...More
We stayed a couple nights during the Nashville/Franklin part of the road trip. This location is located right off of I-65, but it was a little less direct to get to than we thought. You have to drive through the parking lot of a strip...More
My sister and I stayed here while we were visiting Nashville for a girls' trip. The beds and pillows were very comfortable. The room was very clean and nice. We had plenty of room in our standard double room. The front desk agents were very...More
Response from Allyson T | Property representative |
We were formerly a Red Roof Inn. Our hotel opened as a Holiday Inn Express in May of 2013. I will have to check with TripAdvisor about the photo you are seeing as all I see is our Holiday Inn Express photos. I... More
We were formerly a Red Roof Inn. Our hotel opened as a Holiday Inn Express in May of 2013. I will have to check with TripAdvisor about the photo you are seeing as all I see is our Holiday Inn Express photos. I appreciate you letting me know so that I can address with TripAdvisor.