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All reviewshome depotcinnamon rollsfront desknashville areathe breakfast areacool springs areabeds were comfortablelate at nightoutdoor poolnice stayhot breakfastwould stay here againeach morningwould highly recommend this hotelfree breakfastgreat place to staystaff was friendly
My friend and I stayed there for a girls trip. It was considerably cheaper than downtown Nashville and that was just a 20 minute drive away. It's right along the interstate and google maps will take you right to it. A great location to get...More
If you are doing business in the Cool Springs area this is a great place to stay. I have stayed here several times. Its right off of interstate 65 and very close to Cool Springs mall. I will continue to stay here when I have...More
Thank James T
Response from Allyson T, General Manager at Holiday Inn Express Brentwood-South Cool SpringsResponded February 19, 2018
We love to hear feedback from our guests and greatly appropriate you taking the time to let the world know about our Great Location and our AMAZING STAFF!
We look forward to welcoming you back!
Stayed here for one night. Hotel is very hard to find. It is located behind a strip mall with no other access other than through the strip mall. GPS is not much help in helping locate it. Once we found the hotel though, it was...More
The staff were pleasant, the bed was fine, the neighbors were quiet, but the WALL POPPED LOUDLY every time the AC turned on. For the first two hours, I thought it was a couple next door enjoying each other every 20 minutes, but after six...More
Thank Lin H
Response from IHGService, Guest Relations Manager at Holiday Inn Express Brentwood-South Cool SpringsResponded 1 week ago
Hello Lin H,
We appreciate the chance to host you! Thanks for your honest feedback. I was sorry to read about the disturbance you encountered from the walls. I understand how this has highly affected the quality of your sleep and I sent you a...More
We stayed a couple nights during the Nashville/Franklin part of the road trip. This location is located right off of I-65, but it was a little less direct to get to than we thought. You have to drive through the parking lot of a strip...More
Response from Allyson T | Property representative |
We were formerly a Red Roof Inn. Our hotel opened as a Holiday Inn Express in May of 2013. I will have to check with TripAdvisor about the photo you are seeing as all I see is our Holiday Inn Express photos. I... More
We were formerly a Red Roof Inn. Our hotel opened as a Holiday Inn Express in May of 2013. I will have to check with TripAdvisor about the photo you are seeing as all I see is our Holiday Inn Express photos. I appreciate you letting me know so that I can address with TripAdvisor.
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"Get a 3rd floor room, I was on the 1st floor and sounded like an elephant above me!"