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BEST WESTERN Brentwood

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296 Reviews from our TripAdvisor Community

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Showing 295: English reviews
Prairieville, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I really was amazed. More than met my expectation. My room was pretty and clean. Staff was accommodating. I felt safe. Breakfast was a choice of hot (biscuits with sausage gravy, scrambled eggs, toast, warm or cold pastries, muffins, orange juice, uuuummmm good. Coffee was fresh. Atmosphere was very nice.

Review collected in partnership with Best Western

Helpful?
Thank Shirley F
Management response:

Hello there, Thank you for staying with us and appreciating our efforts to provide quality guest service. Hope to see you again. Have a good One More 

Memphis, United States
1 review
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel three times in the past year and every visit was great. The rooms are nice, the staff is friendly, and the breakfast selection is awesome. It is conveniently located and close to several restaurants. I highly recommend this hotel.

Review collected in partnership with Best Western

Helpful?
Thank James A
Management response:

Hello there, Thank you for staying with us. We value your time and stay with us every time you visit Nashville. People like you motivates us to continue to do the good work that we do to take care of our guest in a quality way. Thank you once again, More 

Chicago, Illinois
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

our room , location and service was excellent. Trouble with door lock and no internet service were the only black marks that's about it I really don't have more to say I hope this is 200 characters. Well I guess I need to type more and ramble on .Been to Key West but Nashville is way wilder

Review collected in partnership with Best Western

Helpful?
Thank Pat562
Management response:

Hello there, Thank you for staying with us. We appreciate your business and your encouraging words of our service. We also apologize for the inconvenience that occur during your stay. We will do our best to take care of the issue that you have mentioned in your survey. Thank you once again. More 

West Tennessee
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My mother and I went up to Nashville for a pre Labor Day quick getaway. The hotel front desk employee Ray was so nice and accommodating. He even gave us some great information and suggestions about Music Row. I was concerned about the location of the hotel since it sits literally under the expressway and next to a railroad track.... More 

Helpful?
Thank memixerWestTennessee
johnly-jpt, Manager at BEST WESTERN Brentwood, responded to this review

Hello there, Thank you for staying with us and appreciating our efforts to provide quality guest services and your suggestions. Hope to see you again. Have a good One More 

Florida
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

No complaints at all!!!! Friendly and helpful staff. Very clean rooms with comfortable beds. Well lighted areas. Near restaurants. You can walk to Panera bread, a Mexican grill, Waffle House, cold stone ice cream. Easy to get on highway to head into Town of Nashville. Seven miles away. Their breakfast is excellent!! Will stay here again if back in area.... More 

Helpful?
Thank cgraz513
johnly-jpt, Manager at BEST WESTERN Brentwood, responded to this review

Hello there, Thank you for staying with us and appreciating our efforts to provide quality guest services. Hope to see you again. Have a good One More 

Beaufort, United States
Level Contributor
6 reviews
6 hotel reviews
5 of 5 stars Reviewed 5 weeks ago

I wish I could remember his name, but the gentleman that checked me in that evening was very helpful and was able to reccamend an alterenate route to get to where I was going the next day becauses it would have been during rush hour traffic and would have been miserable. I also really appreciated the staff memeber at breakfast.... More 

Review collected in partnership with Best Western

Helpful?
Thank Barry R
johnly-jpt, Manager at BEST WESTERN Brentwood, responded to this review

Hello there, Thank you for your great review! We appreciate your business with us. Come back and see us when ever you visit Nashville. Have a good One More 

Nashville, TN, United States
2 reviews
5 of 5 stars Reviewed August 17, 2016

This is a great motel and a quiet location. My room was spotless and the Continental Breakfast was very good. I have stayed here several times before and plan on it again in the future. Do not have any complaints and would recommend it to anyone.

Review collected in partnership with Best Western

Helpful?
Thank Helen C
johnly-jpt, Manager at BEST WESTERN Brentwood, responded to this review

Hello Helen, Thank you for your awesome review. We really appreciate your comment and thank you for considering us for your future stay too, have a great weekend, More 

Fayetteville, Tennessee
Level Contributor
59 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 15, 2016

This is the second time we have stayed here, The rooms were spacious with a sitting area. Also had a small fridge and microwave. The staff was very friendly and everything was clean and well maintained. They have a complimentary breakfast that looked good but we had other plans so didn't eat. will stay there again when we need a... More 

Review collected in partnership with Best Western

Helpful?
Thank Randy H
johnly-jpt, Manager at BEST WESTERN Brentwood, responded to this review

Hello Randy, Thank you for taking the survey and leaving a great review on us. We really do appreciate your stay with us. We are looking forward to see you again. Have a great One More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 15, 2016

If you're in need of ADA access, are a senior citizen, or are traveling with small children, consider crossing this location off your list and choosing the Holiday Inn Express across the street instead. There are no elevators here! and no rooms are accessible without climbing 3-15 or more steps -- and having to drag or carry your luggage all... More 

Helpful?
1 Thank Max H
1 review
4 of 5 stars Reviewed August 13, 2016

This was a great room. The hotel was very clean. Excellant beds. Breakfast was good. The only problem is steps no elevator. It was tricky to find off of North I-65 but very easy going back on North I-65.

Review collected in partnership with Best Western

Helpful?
Thank ruthp556
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about BEST WESTERN Brentwood

Address: 5581 Franklin Pike Cir, Brentwood, TN 37027-4363
Location: United States > Tennessee > Brentwood
Price Range: $123 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Brentwood 2.5*
Number of rooms: 48
Reservation Options:
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Also Known As:
Best Western Brentwood Hotel Brentwood
Hotel Style:
#1 Romantic Hotel in Brentwood
#4 Family Hotel in Brentwood
#6 Business Hotel in Brentwood
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