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Extended Stay America - Nashville - Brentwood - South

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Extended Stay America - Nashville - Brentwood - South
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147 Reviews from our TripAdvisor Community

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Showing 146: English reviews
Reviewed 2 weeks ago

My wife and I stayed here over the weekend. It is my third visit, my wife's second to the extended stay across the street. (There are two hotels on the north and south side.) The north was wasn't that bad. We typically don't complain. The south one; another story. We arrived late. There was a guy hovering around the front...

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Helpful?
Thank Chris H
Bradenton, Florida
Reviewed October 27, 2016

After a real long day on the road riding the northern half of the Natchez Trail, we thought that we found a room, but those folks had overbooked. So, after a meal at Loveless Cafe, we logged onto Tripadvisor and found this place. It didn't have real good reviews, but it was close by and we were very tired. Luckily,...

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Thank martin g
Reviewed October 17, 2016 via mobile

I've been staying here for a couple of weeks for work. It is clean and like every other extended stay you get fresh towels, sheets and a tidy up every week. They have full size fridges, a cook top. I can't say enough about the staff, friendly and helpful. My wife is coming up this weekend and I asked Fred,...

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Thank ShannonandJason
Manager_11525, Manager at Extended Stay America - Nashville - Brentwood - South, responded to this review

It is so rewarding to see you had an excellent stay at our hotel. I am so proud of our staff for making a positive expression. They will be informed of the great job they are doing. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to...

Gallup, New Mexico
Reviewed October 6, 2016 via mobile

Came to Nashville for Work was advised by my company to stay here. I decided to give it a try. Upon checking in I immediately noticed there where shady characters congregating in the parking lot and in the stairwell. I went to my room and it seemed clean didn't really noticed anything except it was newly remodeled which is always...

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Thank doholly
Atlanta, Georgia
Reviewed September 26, 2016

I write reviews in two moments - for experiences I *really* love or experiences I'm *really* disappointed in ... and this would be one. Unfortunately, management wasn't very responsive either. I was refunded my night stay but never, ever, received a call apologizing - so basically that's there way of not being interested in keeping a customer. Here's what I...

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Thank hp99787
Mechanicsburg, Pennsylvania
Reviewed September 19, 2016

Hotel is very disappointing. Our non-smoking room was really stinky. The furniture and appliances are old and in need of repair. It definitely needed to be cleaned better. The grab and go breakfast is a joke - dry muffins and coffee. The staff did their job, but not very cheerfully... I would not recommend this hotel.

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1Thank Sue H
Manager_11525, Manager at Extended Stay America - Nashville - Brentwood - South, responded to this review

Thank you for letting us know about your recent stay. Our staff strives to provide our guest with a clean comfortable stay and apparently we failed in our mission. I have used your comments as a training situation for my employees to make our hotel better. Thank you again for your review. It would be our pleasure for you to...

Stephenville, Texas
Reviewed August 22, 2016

My wife and I were visiting our son who had recently moved to Nashville. This hotel was very clean and well maintained to our standards. We knew we were not getting a 4 star hotel but we were surprised at the comfort of the bed and the clean bathroom. We have stay at other extended stay locations and we would...

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Thank SmilingBig
Kansas City, Missouri
Reviewed August 4, 2016

I was very happy about my stay at Extended Stay. There was a lot going on in town and most hotels were sold out or way too expensive. Although it was our fault, we didn't have anything booked prior to our arrival to Nashville. After spending over an hour trying to find a hotel for the night/weekend we finally stumbled...

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Thank katinakipper
Manager_11525, Manager at Extended Stay America - Nashville - Brentwood - South, responded to this review

Thank you for sharing your experience. I'm thrilled to read how professional and accommodating our staff was at getting you a room on such short notice after you search for so long. I will be sure to inform them on the excellent job they did getting everything sorted. Thank you for choosing Extended Stay Hotels. We hope to see you...

Reviewed August 2, 2016 via mobile

Booked two handicapped rooms on the first floor for family, spoke with the manager and confirmed, also confirmed roll way bed. Rooms were confirmed again on day of arrival. Upon arrival one ADA room and the other room on the second floor with no elevator. Room smelled awful, and my aunt could not climb the stairs so she ended up...

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Thank D R
Reviewed August 1, 2016

Overall my experience was average. I was not to impressed with the customer service when I did a late check in last week. I arrived around 11:20 pm and a sign on the LOBBY it said to used the phone located in the breezeway fro service. After I picked up the phone I was connected to an operator and I...

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Thank Garret M
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Nashville - Brentwood - South

Address: 9020 Church St E, Brentwood, TN 37027-5283
Location: United States > Tennessee > Brentwood
Price Range: $78 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Nashville - Brentwood - South 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Extended Stayamerica Nashville-Brentwood Hotel Brentwood
Extended Stay Brentwood
Brentwood Extended Stay
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Questions & Answers

Here's what travelers have asked, with answers from Extended Stay America - Nashville - Brentwood - South staff and other travelers.
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5 months ago

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Questions? Get answers from Extended Stay America - Nashville - Brentwood - South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Great location, not far from anything you'd remotely want to do in Nashville.”
 of 5 bubbles katinakipper, Aug 4, 2016 | Read review
“Be sure to confirm your room is at the 9020 church street address , not across the road which has outer door entry.”
 of 5 bubbles RSHA9268, Jun 6, 2016 | Read review
“There is no elevator here and you'll have to lug your bags up stairs. If that's a problem, first floor would be the way to go.”
 of 5 bubbles DeeJayGude, May 26, 2016 | Read review
“the best way to pick a room is to go to another hotel”
 of 5 bubbles rehmer, Apr 20, 2016 | Read review
“Good accessible handicap rooms.”
 of 5 bubbles mishaii, Apr 9, 2016 | Read review
5 of 5
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