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Sleep Inn

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148 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Reviewed May 23, 2016 via mobile

We received exceptional customer service from both these young men. Our original reservation was at a competing hotel, but, because our credit cards had been breached. They would not let us check in using cash only. Jaron was so professional and accommodating upon our arrival. Brian was fabulous at check out. No problems whatsoever.

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Thank Tigertoo 9
Reviewed May 12, 2016 via mobile

I thoroughly enjoyed my stay at Sleep Inn Brentwood. From the moment I checked in I was greeted by friendly staff who were concerned with ensuring I had an excellent stay. Great location- just minutes away from fine dining, the Cool Springs mall, and a straight shot down the highway to Nashville. Newly renovated, extremely clean, and a quiet stay...

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Thank Jamie K
Milford, Pennsylvania
Reviewed May 11, 2016

An outstanding choice in Nashville / Nashville South. One of the safest and most comfortable experiences at a newly remodeled hotel with excellent customer service and outstanding staff. It appears that the below commenter is not appreciative of how the hotel must have turned away a lot of business to reserve his group's rooms at a likely lower rate (which...

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Thank home4travel
KanalCK, Manager at Sleep Inn, responded to this review

Our entire staff would like to thank you for your compliments and such encouraging words. We strive hard around the clock to provide the best possible amenities and guest services at a most reasonable rate among name brand hotels in upscale Cool Springs as well as Nashville downtown areas. Our guests seem to like our newly renovated accommodations that include...

Boston, Massachusetts
Reviewed May 9, 2016

Small, old property with updates. Comfortable for a cheap rate. Breakfast is standard for Choice Properties. Plumbing was a mess in the older bathrooms. Requested that maintenance be done on our bathroom and nothing was fixed upon our return. Ignored this because of how well our group was treated. Until I saw an extra charge on my credit card. A...

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Thank Tyler T
KanalCK, Manager at Sleep Inn, responded to this review

This Guest Doesn’t Understand the Implications of Last Minute Cancellations You failed to cancel a guaranteed room reservation in a timely basis despite the fact that you were made aware of the hotel’s 72-hour cancellation policy at the time of booking. Last minute cancellations of guaranteed reservations by guests often result in vacant rooms and therefore cost hotels a bunch...

Asheville, North Carolina
Reviewed April 21, 2016 via mobile

The location is very convenient to the highway without being right next to it like many hotels. It is located across from a shopping plaza and not far from lots of restaurants so it was great in that regard. Room was client and just as important it was nice and quiet. I would recommend this location.

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Thank Brrrrett
KanalCK, Manager at Sleep Inn, responded to this review

My entire staff and I would like to thank you for your excellent, encouraging review which makes all our hard work worthwhile to make our guests feel happy and comfortable. The amenities at our recently-renovated property now include new plush beds, flat panel TVs, micro fridges, a large work desk with an ergonomic chair, free parking, and much more. Additionally,...

Atlanta, Georgia
Reviewed April 20, 2016 via mobile

We visited Franklin for my son's basketball tournament. Check in was fine. The lobby was small and clean. The room was clean, but had visible wear: scuff marks, wear in carpet, old shower. The outlet on the lamp didn't work, but we weren't too concerned about it. The bed was quite comfortable. The sink sits right outside the tub/shower closet....

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Thank ohrhilly
Everson, Washington, United States
Reviewed March 13, 2016

Being a diamond elite member with choice hotels I have stayed in many sleep inn hotels, this sleep inn was one the worst I have stayed in. The room was typical but had a peculiar smell. The door did not seem to close well and the light coming in around the door was quite bright during the night. You could...

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Thank Michael O
Reviewed March 7, 2016

I stayed here overnight after a conference. It's a great location to get up and spend a day in the Cool Springs Galleria area shopping. The hotel staff was very polite and helpful. The ladies that ran the breakfast were very nice. The room itself was clean, quiet, and comfortable. For other travelers, you may want to bring your own...

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Thank PentecostalGeek
Central Wisconsin
Reviewed March 6, 2016

Justin, at check-in, was friendly, polite and helpful. The room was modern, clean and quiet, The king-sized bed was comfortable. Bathroom was fine. Breakfast was good, sausages, waffles, etc., except I wish they wouldn't refrigerate the butter. :) We had a good rate but the sales tax there is 17%. Would definitely stay there again when passing through.

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Thank countrygal33
Ridgefield Park, New Jersey
Reviewed February 13, 2016

Clean, safe, comfortable. New renovations, upgraded rooms, nice facility and happy atmosphere for hotel guests to enjoy. Great stay, friendly place, and nice breakfast for hotel guests. it's nice that this one goes out of its way to accommodate its guests. Perhaps the below poster may not have/didn't or tried not to declare all of his/her pets, which upon being...

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Thank Chck T
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Sleep Inn - Cool Springs/Brentwood is located off exit 69 on interstate I-65 just 12 minutes south of downtown Nashville. The hotel is located close to the Cool Springs Galleria Mall, office buildings, fine restaurants, Legends Golf Course, and historic downtown Franklin. The 4-story hotel with secure interior corridors has 92 spacious and clean rooms with excellent guest amenities for both the business and leisure travelers,family groups, and sports teams. Tour buses are welcome. Ample free parking is available. ... more   less 

Additional Information about Sleep Inn

Address: 1611 Galleria Blvd., Brentwood, TN 37027
Location: United States > Tennessee > Brentwood
Price Range: $109 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sleep Inn 2*
Number of rooms: 92
Reservation Options:
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Also Known As:
Sleep Inn Hotel Brentwood
Sleep Inn Brentwood
Brentwood Sleep Inn
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Questions & Answers

Here's what travelers have asked, with answers from Sleep Inn staff and other travelers.
2 questions
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Questions? Get answers from Sleep Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“3rd floor is always a plus - no one overhead”
 of 5 bubbles Greatblue7, Sep 19, 2016 | Read review
“Make reservations.”
 of 5 bubbles , May 24, 2016 | Read review
“Room with a view”
 of 5 bubbles 191berj, Dec 25, 2015 | Read review
“Get the 4th floor - nice and quiet.”
 of 5 bubbles Dolphinimk, Nov 25, 2015 | Read review
“pick a top floor corner room (412 was good for us)”
 of 5 bubbles missie1972, Oct 14, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question