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Sleep Inn

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Sleep Inn
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135 Reviews from our TripAdvisor Community

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Showing 134: English reviews
Boston, Massachusetts
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed May 9, 2016

Small, old property with updates. Comfortable for a cheap rate. Breakfast is standard for Choice Properties. Plumbing was a mess in the older bathrooms. Requested that maintenance be done on our bathroom and nothing was fixed upon our return. Ignored this because of how well our group was treated. Until I saw an extra charge on my credit card. A... More 

Helpful?
Thank Tyler T
KanalCK, Manager at Sleep Inn, responded to this review

This Guest Doesn’t Understand the Implications of Last Minute Cancellations You failed to cancel a guaranteed room reservation in a timely basis despite the fact that you were made aware of the hotel’s 72-hour cancellation policy at the time of booking. Last minute cancellations of guaranteed reservations by guests often result in vacant rooms and therefore cost hotels a bunch... More 

Asheville, North Carolina
Level Contributor
81 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 21, 2016 via mobile

The location is very convenient to the highway without being right next to it like many hotels. It is located across from a shopping plaza and not far from lots of restaurants so it was great in that regard. Room was client and just as important it was nice and quiet. I would recommend this location.

Helpful?
Thank Brrrrett
KanalCK, Manager at Sleep Inn, responded to this review

My entire staff and I would like to thank you for your excellent, encouraging review which makes all our hard work worthwhile to make our guests feel happy and comfortable. The amenities at our recently-renovated property now include new plush beds, flat panel TVs, micro fridges, a large work desk with an ergonomic chair, free parking, and much more. Additionally,... More 

Atlanta, Georgia
Level Contributor
94 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed April 20, 2016 via mobile

We visited Franklin for my son's basketball tournament. Check in was fine. The lobby was small and clean. The room was clean, but had visible wear: scuff marks, wear in carpet, old shower. The outlet on the lamp didn't work, but we weren't too concerned about it. The bed was quite comfortable. The sink sits right outside the tub/shower closet.... More 

Helpful?
Thank ohrhilly
Everson, Washington, United States
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed March 13, 2016

Being a diamond elite member with choice hotels I have stayed in many sleep inn hotels, this sleep inn was one the worst I have stayed in. The room was typical but had a peculiar smell. The door did not seem to close well and the light coming in around the door was quite bright during the night. You could... More 

Helpful?
Thank Michael O
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed March 7, 2016

I stayed here overnight after a conference. It's a great location to get up and spend a day in the Cool Springs Galleria area shopping. The hotel staff was very polite and helpful. The ladies that ran the breakfast were very nice. The room itself was clean, quiet, and comfortable. For other travelers, you may want to bring your own... More 

Helpful?
Thank PentecostalGeek
Central Wisconsin
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed March 6, 2016

Justin, at check-in, was friendly, polite and helpful. The room was modern, clean and quiet, The king-sized bed was comfortable. Bathroom was fine. Breakfast was good, sausages, waffles, etc., except I wish they wouldn't refrigerate the butter. :) We had a good rate but the sales tax there is 17%. Would definitely stay there again when passing through.

Helpful?
Thank countrygal33
Ridgefield Park, New Jersey
1 review
5 of 5 stars Reviewed February 13, 2016

Clean, safe, comfortable. New renovations, upgraded rooms, nice facility and happy atmosphere for hotel guests to enjoy. Great stay, friendly place, and nice breakfast for hotel guests. it's nice that this one goes out of its way to accommodate its guests. Perhaps the below poster may not have/didn't or tried not to declare all of his/her pets, which upon being... More 

Helpful?
Thank Chck T
Cincinnati, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 26, 2016

We were traveling with two dogs and decided to stop overnight. Called the 800 to book the room, in which I was told there would be a pet fee. Completely understood that. Room was nice, breakfast was nice, etc. The receipt showed a $75 "undeclared pet" charge. Hotel staff refused to issue a credit, and I pursued through corporate Customer... More 

Helpful?
1 Thank J R
White Plains, New York
1 review
5 of 5 stars Reviewed December 25, 2015

Hands down the best value in Nashville. A lot of places don't live up to the hype and/or expect separate charges for parking, internet/wifi, and breakfast. Here you can rest assured knowing that you'll be well taken care of and treated so nicely with fairness and respect, not to mention the safety, comfort, and value of staying in the best... More 

Helpful?
Thank Ber J
Franklin, Tennessee
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 27, 2015

I was accidentally overcharged at check in, due to the desk clerk's error. After they were unable to remedy the problem, I attempted to cancel my reservation and go to another hotel. The manager (Larry) refused to allow me to cancel, despite the fact that the problem was due to their fault. He was so rude and arrogant, he had... More 

Helpful?
1 Thank dlctex
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sleep Inn - Cool Springs/Brentwood is located off exit 69 on interstate I-65 just 12 minutes south of downtown Nashville. The hotel is located close to the Cool Springs Galleria Mall, office buildings, fine restaurants, Legends Golf Course, and historic downtown Franklin. The 4-story hotel with secure interior corridors has 92 spacious and clean rooms with excellent guest amenities for both the business and leisure travelers,family groups, and sports teams. Tour buses are welcome. Ample free parking is available. ... more   less 

Additional Information about Sleep Inn

Address: 1611 Galleria Blvd., Brentwood, TN 37027
Location: United States > Tennessee > Brentwood
Price Range: $102 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sleep Inn 2*
Number of rooms: 92
Reservation Options:
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Also Known As:
Sleep Inn Hotel Brentwood
Sleep Inn Brentwood
Brentwood Sleep Inn
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