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Holiday Inn Express Watertown

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Holiday Inn Express Watertown
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68 Reviews from our TripAdvisor Community

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Showing 67: English reviews
Sioux Falls, South Dakota
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We thought the holiday inn express was very nice. First time staying here, bathroom very clean. Rooms were clean and a little outdated. Lobby, hallways and breakfast area pleasant and up-to-date. Good food choices for continental breakfast. Swimming pool with water slide was big hit for little and big kids alike. Impressed that they had attendant at slide.

Helpful?
Thank Meaghanannette
Jamie H, General Manager at Holiday Inn Express Watertown, responded to this review

I would like to thank you for your recent review. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again soon! More 

Chicago, Illinois
Level Contributor
38 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Front desk staff was friendly and managed many Tasks at one. My room was ready, and clean. As I checked out I noticed the Waterpark. This would explain all the excitement from little voices eager to get to the doors of fun.

Helpful?
Thank Charles B
Jamie H, Front Office Manager at Holiday Inn Express Watertown, responded to this review

I would like to thank you for your recent review. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again soon! More 

1 review
2 of 5 stars Reviewed July 19, 2016 via mobile

I stayed 3 nights, to my dismay they charged a different rate each night( the 3 RS being higher than the 2nd). They made a mistake and put a larger hold on my bank account than was required. For the prices they charge I would think that they would have mini frig's in all rooms, not just "If ones available".... More 

Helpful?
Thank Kevin K
IHGService, Guest Relations Manager at Holiday Inn Express Watertown, responded to this review

Dear Kevin K, Thank you for your for writing a review about your experience. I am sorry to hear about the billing issues you may have experienced during your stay. Please accept our sincere apologies for any inconvenience it may have caused you. I have sent you a private message in an effort to obtain more information about your experience.... More 

Omaha, Nebraska
Level Contributor
21 reviews
4 hotel reviews
4 of 5 stars Reviewed July 5, 2016 via mobile

This hotel is very consistent! We have stayed there numerous times. My husband and I are both platinum with IHG and they go out of their way to accommodate. Thanks for anther great visit! Water park was great for the kids and the free breakfast was great!

Helpful?
Thank Cidhorn
Jamie H, Front Office Manager at Holiday Inn Express Watertown, responded to this review

We would like to thank you for your recent review. We are happy to hear that you enjoyed your stay with us. As IHG Platinum members, we greatly value your feedback. We look forward to seeing you again soon! More 

Ste. Anne, Canada
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 23, 2016

As it is a Holiday Inn we expected the same quality - WRONG. We were assigned room 127 and it was dark, smelled mouldy(they have a large indoor pool), their were two beds and a small desk and small chair in a narrow dingy room. When we complained they explained that it was due to be renovated etc.etc. They could... More 

Helpful?
Thank Donna M
Winner, South Dakota
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 14, 2016

We stayed here during a State Girls Basketball Tournament, we had to sign an extra sheet of "rules" because of it. We were unable to get extra clean towels right away, the shower was less than warm, the room was not quite clean, and I would have overlooked all of this due to the busy time! However, the night desk... More 

Helpful?
3 Thank Jennifer D
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 5, 2016 via mobile

Rooms are clean. Did not arrive until 1:30 am. They were ready and waiting for me. Took a cool shower. Not a hot shower, as the temp water temp would not go warm enough. It was the temp that I would think I ran out of hot water at home. That was the only issue.

Helpful?
Thank Brian C
Prairie Village, Kansas
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 26, 2016

We stayed here the evening of January 23, 2016. Our original plan was to stay in Sioux Falls, SD for the evening but changing weather and road conditions forced us to stay in Watertown. This HIE was very similar to the HIE we stayed in the previous evening in Fargo, ND, I would wager they are part of the same... More 

Helpful?
Thank 6500410
Forman
Level Contributor
8 reviews
3 hotel reviews
3 of 5 stars Reviewed January 1, 2016

The room was spacious the pull out couch was horrible but the beds comfortable, the pool was freezing talked with staff and said they have been having issues with it. The water slide is not available till 5pm thats if they have a lifeguard available and closes at 11pm. The breakfast was by far the best part of the stay... More 

Helpful?
Thank Michael P
IHGCare, Guest Relations Manager at Holiday Inn Express Watertown, responded to this review

Dear Michael P, Thank you very much for taking the time to share your thoughts and comments about your stay with us. We are glad that you liked our breakfast selection and that you found our beds to be comfortable. On the other hand, we would like to apologize for falling short of your expectations regarding our pool and pull-out... More 

s.tilllman valley
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed October 14, 2015

As usual the service is great,breakfast also. Rooms were clean. You can tell its an older hotel . Just a bit of a problem with ac unit and slow running drains. Otherwise great. if you stay in Watertown never get gas as soon as you get off the interstate. Go to the station by Holiday Inn Express, 20 cents cheaper

Helpful?
Thank kat234-12
staff16, General Manager at Holiday Inn Express Watertown, responded to this review

Thank you for your recent review. We are happy to hear that you enjoyed your stay. We hope to see you again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel and Suites Watertown is home of the Terry Redlin Art Center, Mellette House, and the Bramble Park Zoo.Conveniently located near shopping.Gaming just minutes north of I-29.Watertown municipal golf course just west on hwy 212. Features include 140 ft. water slide with splash pool, sports pool, children's enchanted pool, large whirlpool and arcade. Winter Hours:September 1st thru May 31st Sunday 8 am to 11 am, Monday through Thursday closed, Friday 5 pm to 10 pm, Saturday 8 am to 10 pm. Summer Hours: June 1st thru August 30th Sunday 8 am to 11 am and 5 pm to 10 pm, Monday through Friday 5 pm to 10 pm, Saturday 8 am to 10 pm. Free deluxe breakfast, free local & 800 calls, free high-speed wireless and hardwired Internet access. Well equipped exercise room, meeting room, guest laundry, and business center. Located at exit 177 on I-29. The Holiday Inn Express Hotel and Suites offers 66 rooms with 24 suites and an elevator. Visit Watertown, SD and Stay Smart at the Holiday Inn Express Hotel. ... more   less 

Additional Information about Holiday Inn Express Watertown

Address: 3901 9th Ave SE, Watertown, SD 57201-9104
Location: United States > South Dakota > Watertown
Price Range: $119 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Watertown 2.5*
Number of rooms: 66
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Also Known As:
Holiday Inn Express Watertown Hotel Watertown
Holiday Inn Watertown
Watertown Holiday Inn
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